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Best Western Saranac Lake

2.5 star property

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Photo gallery for Best Western Saranac Lake

Sundeck
Reception
Lobby
Property grounds
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Pool
  • Laundry
  • Pet friendly
$110
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
487 Lake Flower Avenue, Saranac Lake, NY, 12983
  • Place, Lake Flower
    ‪3 min walk‬
  • Place, Pendragon Theatre
    ‪13 min walk‬
  • Place, Bartok Cabin
    ‪3 min drive‬
  • Airport, Saranac Lake, NY (SLK-Adirondack Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

7.4 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Saranac Lake

Saranac Lake hotel walkable to Lake Flower
Along with an indoor pool, this smoke-free hotel has a business center and conference space. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Best Western Saranac Lake offers 69 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Saranac Lake features an indoor pool and a children's pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 988 square feet (92 square meters) include conference space. This Saranac Lake hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Best Western Saranac Lake is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Children's pool
  • Indoor pool
  • Snow sports gear

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 988 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.20
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 45.20 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Mountain
Best Western Mountain Inn
Best Western Mountain Lake
Best Western Mountain Lake Inn
Best Western Mountain Lake Inn Saranac Lake
Best Western Saranac Lake
Saranac Lake Best Western
Best Western Mountain Lake Saranac Lake
Best Western Mountain Lake Hotel Saranac Lake
Best Western Saranac Lake Hotel
Best Western Mountain Lake Hotel Saranac
Best Western Saranac Saranac
Best Western Saranac Lake Hotel
Best Western Saranac Lake Saranac Lake
Best Western Saranac Lake Hotel Saranac Lake

Reviews

Best Western Saranac Lake Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 389 out of 1003 reviews
Rating 8 - Good. 358 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

Reviews

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Christina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1st room given clearly had just had someone sitting on the bed with the bed set up for sitting - and was not ready-staff then went and "checked" the room -then said the room was ready-how could it be cleaned in the 5 minutes they spent "checking" it?! Bizarre!!! They just fluffed up the bed that someone had been sitting on and said the room was ready! It was 2 hours past check in time. I refused the room because I thought it would be gross to sleep in a bed someone had just been sitting on or doing whatever. I was given a new room that was better. Entire building needs a deep cleaning and furniture in my room was dingy, scratches in the table. Others mentioned the blast of bleach smell when you walk into the place - it is because the laundry is next to reception. Also beware - the coffee at the breakfast comes out of a Nescafe machine...I couldn't drink it. There is a Keurig in the room also luckily. It was quiet and I did sleep so if that is all you need this is your place.
Stayed 1 night in Aug 2025

6/10 Okay

Avnish

Stayed 2 nights in Aug 2025

2/10 Terrible

Mackenzie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were bed bugs, mold in the shower,
Stayed 4 nights in Aug 2025

4/10 Poor

Bruce

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Paige

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property and rooms were clean. Not new, but not bad either. I was disappointed in the morning staff. They had the “stepped away from the desk” sign up, but were in the back room behind the desk just hiding with the lights off. The evening staff was much better and more attentive. I did not attend breakfast, but heard the food was scarce.
Stayed 3 nights in Aug 2025

2/10 Terrible

Kelsey

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was signed off to someone else under MY name. They gave us another room and it smelled like mold and the shower flooded the bathroom floor!
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Traveled with partner
Disliked: Property conditions & facilities
Nice surroundings. Parking close by. Staff erratic: some good, some not so much Room smelled of mildew. Poor lighting. Drab bedding.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Coffee machine was tempermental Telephone cord and headboard was dusty Tile missing in bath ceiling Not all rooms have extra chair Employees VERY friendly Breakfast very good
Stayed 3 nights in Aug 2025

2/10 Terrible

Debbie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in room 107 the toilet was wobbly and the shower cutain was stained and smelled mildewy. They cleaning people only brought in clean towels every day, but did not clean the room or change the bedding. The breakfast room were dirty, only the desk clerk working so the tables were never cleaned. When i checked out a note was on the desk that they clerk has step away so i left the key on the desk with 5 other key from others guest. For 572 dollars it was nit worth it, we expected more from best western. Needless to say I will not be stay at best Western again.
Stayed 3 nights in Aug 2025

6/10 Okay

Suzette

Stayed 1 night in Aug 2025

8/10 Good

Carol

Stayed 1 night in Aug 2025

6/10 Okay

Carol

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Total property needs updating! Frogs in the pool area. Coffee was not good!
Stayed 1 night in Aug 2025

4/10 Poor

Matthew

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Shower dirty and broken. Very strong incense smell that gave everyone headaches
Stayed 1 night in Aug 2025

6/10 Okay

Donna

Traveled with pets, Traveled with family
Liked: Staff & service
Lobby area was dark. Check-In was chaotic- had to find another room. Room had a strong odor upon entry. Bathroom was small, counter low and ceiling looked unclean. Beds were ok. Breakfast was minimal.
Stayed 2 nights in Aug 2025

6/10 Okay

Tomlinson

Traveled with pets, Traveled with family
Disliked: Amenities, property conditions & facilities
Our room was open at the moment of arriving. The carpet had a feeling like it was wet. The room was humid. The coffee maker was not working. The breakfast was poor.
Stayed 2 nights in Aug 2025

8/10 Good

Dixit

Liked: Cleanliness, staff & service, amenities
Good place to relax and take a stop!
Stayed 1 night in Aug 2025

6/10 Okay

Julie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I guess it’s not expensive and it’s ok for the price.
Stayed 1 night in Jun 2025

4/10 Poor

Lane

Stayed 1 night in Aug 2025

6/10 Okay

Etienne

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was fine and staff was friendly and professional, helpful and knowledgeable about the area. Breakfast was marginal in quality and quantity. Oatmeal packets, honey oat cereal and cocoa puffs were the only (sugary) cereal options. Waffle maker provided. Bagels and white bread were the only toast options. No pastry or muffins. Yogurt thru a dispenser. No fresh fruit. Though there was a duel heated tray apparently intended for eggs on one side. None were offered both days we stayed. On the other side were biscuits one morning and sausage links the next. (Im not sure why biscuits would be offered without eggs or gravy). No lids for coffee are provided. Room was clean. Bed was better than average. TV worked fine. The refrigerator was fine, though a lot of buildup of ice on the mini freezer door. There looked to be unfinished work in our bathroom with a couple of large patches on the drywall. All of the above would not deter me from staying again. However, the following is a deal breaker. The room we had was humid. There is definately a moisture issue. We hung our towels, but they never dried. After walking on the carpet, we could feel the moisture on our socks. Clothes in our suitcase were not as fresh as when we packed them. After two days, the envelope supplied to leave a tip (which we did), was the texture as paper left in a musty basement. For this reason alone, we would never return without assurances the moisture issue was fixed.
Stayed 2 nights in Aug 2025

4/10 Poor

Kathleen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately this hotel has seen better days. It is in rough shape and definitely needs to be spruced up. When we arrived it smelled of urine in the hall. Perhaps from a dog accident. It did get cleaned up during our stay, but that was very off putting. The front desk folk were nice and welcoming and we have no complaints about the service. This place definitely needs to be updated though
Stayed 2 nights in Aug 2025

2/10 Terrible

clay

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is convenient and perfectly located in between Saranac and Lake Placid. However the hotel itself is rundown. The room smelt moldy and dirty. The shower was fithy. The hotel had very little to offer. Their breakfast included of bagels/toasts/cereal and some fruits available. The eggs were not edible. I refused to eat it as it looked like it was plastic and fake. They did not have regular coffee as they ran out and only had decaf our whole stay there. Overall, it was not worth what they are charging for. I am disappointed with Best Western to allow their name to be used.
Stayed 2 nights in Aug 2025

4/10 Poor

Ed

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property was very outdated. Picnic had broken leg and was being held up by four rock. Grounds unkept. Dirty rugs.
Stayed 1 night in Aug 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Room was comfortable. Sink drained slowly and left a note about that. Loved the bathing products provided in the shower. Breakfast was poor because it was not attended to. Eggs and biscuits were cold and eggs were almost depleted at 8am and breakfast ran til 9:30. Waffle maker needs to be looked at...couldn't read the timeout on the machine to know when to turn the waffles over. Yogurt machine made noises so my granddaughter didn't use it.
Stayed 1 night in Aug 2025