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Big Pines Mountain House

2.0 star property

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Photo gallery for Big Pines Mountain House

Seasonal outdoor pool
Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker
Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | View from room
Front of property
King Studio Suite, 1 King Bed, Kitchenette, Non Smoking | Free WiFi, bed sheets, wheelchair access

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Pet friendly
  • Pool
$73
includes taxes & fees
Nov 4 - Nov 5

Explore the area

View in a map
4083 Cedar Ave, South Lake Tahoe, CA, 96150
  • Place, Heavenly Gondola
    ‪3 min walk‬
  • Place, The Shops at Heavenly Village
    ‪3 min walk‬
  • Place, Lakeside Beach
    ‪8 min walk‬
  • Airport, Lake Tahoe, CA (TVL)
    ‪13 min drive‬

Room options

View all photos for Deluxe King, 1 King Bed, Non Smoking

Deluxe King, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe King, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room, 2 Queen Beds, Non Smoking

Standard Queen Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Standard Queen Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking | Free WiFi, bed sheets, wheelchair access

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room, 1 King Bed, Non Smoking

Standard King Room, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Standard King Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Room, 2 Queen Beds, Non Smoking

Deluxe Queen Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe Queen Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King Room, 1 King Bed, Fireplace, Non Smoking

Executive King Room, 1 King Bed, Fireplace, Non Smoking | Free WiFi, bed sheets, wheelchair access

Executive King Room, 1 King Bed, Fireplace, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | Free WiFi, bed sheets, wheelchair access

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

  • 550 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking | Free WiFi, bed sheets, wheelchair access

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

  • 454 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family room, 1 King bed and 1 Bunk bed, Non Smoking

Family room, 1 King bed and 1 Bunk bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Family room, 1 King bed and 1 Bunk bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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About this property

Big Pines Mountain House

Hotel in Lakeside Park
A seasonal outdoor pool, a 24-hour front desk, and free self parking are available at this hotel. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Big Pines Mountain House offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This South Lake Tahoe hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 32-inch LCD televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unwind on the private sand beach, located just 0.6 miles away. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle.

Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Big Pines Mountain House has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators
The seasonal pool will be open from July to September
Only registered guests are allowed in the guestrooms

Property is also known as

Big Mountain House
Big Pines Mountain
Big Pines Mountain House
Big Pines Mountain House Motel
Big Pines Mountain House Motel South Lake Tahoe
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain Lake Tahoe
Big Pines Mountain House Hotel
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Hotel South Lake Tahoe

Big Pines Mountain House Reviews

Reviews

6.2
Rating 10 - Excellent. 283 out of 1004 reviews
Rating 8 - Good. 138 out of 1004 reviews
Rating 6 - Okay. 163 out of 1004 reviews
Rating 4 - Poor. 173 out of 1004 reviews
Rating 2 - Terrible. 247 out of 1004 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay.
Stayed 1 night in Aug 2025

4/10 Poor

Mario

Stayed 3 nights in Jul 2025

4/10 Poor

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont recommend this hotel at all

When we booked the room, we booled a 'King Suite with a kitchen". Upon arrival, we were told "that's on the bottom floor and if we wanted a top floor, it wasn't available. And, there'd be no price adjusted. The first room, they put us in, the shower wouldnt stop dripping, and there was water on the floor. The second room, the carpet felt 'sticky' and the bed had a HUGE dip in it. The manager, Ron said he couldnt switch out a matress until the next day. At this point its 1pm, and check in for other rooms was 3 hrs away. We booked elsewhere and now have to deal with insurance. Wont be going back.
Stayed 3 nights in Jul 2025

10/10 Excellent

V

Traveled with family
Liked: Cleanliness, amenities
Very accommodating. Excellent service. Pool was not in service ☹️ Ron was very attentive and compassionate. Thank you for a memorable vacation.
Stayed 5 nights in Jul 2025

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Courtney

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Loud AC, hard beds, lack of pillows

Beds were hard as rocks. Felt like I was sleeping on the floor. The pillows were miniature and lumpy. My kids and I had to use the sheets and wrap them under our necks to try to make pillows out of them. Bad neck pain every morning. Also the ac was a loud unit that hung by the ceiling near my bed. So loud it kept us up at night and was too hot outside to turn it off.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The suite was just a larger room that was quite old in the inside. The stove/oven barely worked and there was an old broken fridge in the room as well as an old AC unit that needed a good cleaning. My crawler immediately had dirty legs and feet from the ground which means floors weren’t cleaned sufficiently. Overall it was okay for the price, but not exactly what I thought we were getting. Definitely needs some updating.
Stayed 1 night in Jul 2025

4/10 Poor

Rodrigo

Disliked: Staff & service, property conditions & facilities
Location is perfect - beach, shooping, dinning & Casinos all within 10min walks Unfortunately our room was a wreck - holes on the walls, air conditioner had a faulty smell, the floor on the restroom was loose and smell like piss. The hotel pool looked dirty with lots off
Stayed 2 nights in Jul 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Jennifer

Traveled with family
Disliked: Cleanliness, amenities
This property is pretty bare bones. Nothing new or fancy. The pool was being worked on (July) but the beach is down the street - for. $30 entrance fee per person. The hotel offers $5 vouchers so that was a perk. Our room was pretty dirty - candy and dust in the corners, some underpants next to the bed, and a vape pen on the windowsill. The beds were clearly used and could use a mattress pad to liven it up. There was no trash can or kleenex and you had only 1 outlet for the fridge, microwave, coffee maker so the fridge was unplugged when we got there. There is no continental breakfast or any kind of coffee/hot water amenities. Walking distance to beach, Heavenly shopping area, and right on the Cal/Nevada border so you could walk across the street to the casinos if that's your thing. I guess it's great if you just need a place to sleep and cheap but def not clean and could use an upgrade.
Stayed 2 nights in Jul 2025

6/10 Okay

Doreen, Sacramento

Traveled with family
Liked: Staff & service
It's a good average place for a quick stay. There is no carpet in the rooms. The bare floor is dirty and if you walk around in socks the bottom will be black and filthy. I recommend you wear your shoes or bring slippers. The shower space is very small and the water flow is slow. There is no soap tray to place the shampoo bottle and bar of soap while you're showering so you will have to put them on the shower floor. It's a bare bones place that serves its purpose but don't expect any fancy stuff here.
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Stayed 1 night in Jul 2025

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor needed to be sweeped and the walls needed to be cleaned.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great close to everything
Stayed 3 nights in Jul 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Oscar

Liked: Staff & service, property conditions & facilities
Happy with everything around
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service
We always stay here for the Celebrity Golf tournament. It’s right in the heart of everywhere we want to be and very convenient and affordable.
Stayed 1 night in Jul 2025

6/10 Okay

Antonia

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
It is very old.. really needs to be updated. There was a hole in our wall in the room. The carpets are very old and the showers bathroom is very old. It's okay if you're just sleeping there, but you really don't want to hang out in the rooms. Love the shuttle to the beach but it's not just for their hotel. It's for Many on that street so we will stay somewhere else next time. The pool is clean but the walls of the pool are very dirty. We had a king size bed with a queen size headboard. No telephone in the room. No air conditioning, only an in-wall unit and it takes forever for the room to cool off. We were satisfied with our stay. The staff is very nice, but if you're looking for a fancy room, this is not it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Todd

Stayed 2 nights in Jul 2025

4/10 Poor

Brian, Livermore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Vahid

Disliked: Cleanliness, property conditions & facilities
Its not as like the picture
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025