Big Pines Mountain House

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Big Pines Mountain House

Seasonal outdoor pool
Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | View from room
Deluxe Queen Room with Two Queen beds, Kitchen and Fireplace | View from room
King Room with Kitchenette | Free WiFi, bed sheets, wheelchair access
Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
4083 Cedar Ave, South Lake Tahoe, CA, 96150
  • Heavenly Gondola
    4 min walk
  • The Shops at Heavenly Village
    5 min walk
  • Heavenly Village Ice Rink
    6 min walk
  • Lake Tahoe, CA (TVL)
    17 min drive

Room options

Executive Single Room, 1 King Bed, Fireplace

  • 350 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Queen Room with Two Queen beds, Kitchen and Fireplace

  • 380 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

  • 550 sq ft
  • Mountain view
  • Sleeps 7
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

Deluxe King

  • 350 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Queen Room with Two Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Queen Room with 2 Queen Beds and Fireplace

  • 350 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

King Room with Kitchenette

  • 350 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard King Room

  • 350 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Jetted Tub

  • 454 sq ft
  • Sleeps 2
  • 1 King Bed

Family room - 1 king bed and 1 bunk bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Similar properties

About this property

Big Pines Mountain House

Hotel in Lakeside Park
Along with a seasonal outdoor pool, this hotel has express check-in and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff. Limited housekeeping is available.
Big Pines Mountain House offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This South Lake Tahoe hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Big Pines Mountain House features a seasonal outdoor pool, multilingual staff, and express check-in. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Big Pines Mountain House has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from July to September
Only registered guests are allowed in the guestrooms

Property is also known as

Big Mountain House
Big Pines Mountain
Big Pines Mountain House
Big Pines Mountain House Motel
Big Pines Mountain House Motel South Lake Tahoe
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain Lake Tahoe
Big Pines Mountain House Hotel
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Hotel South Lake Tahoe

Big Pines Mountain House Reviews

Reviews

6.2
Rating 10 - Excellent. 233 out of 1006 reviews" "
Rating 8 - Good. 193 out of 1006 reviews" "
Rating 6 - Okay. 192 out of 1006 reviews" "
Rating 4 - Poor. 172 out of 1006 reviews" "
Rating 2 - Terrible. 216 out of 1006 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oleksandra

Stayed 1 night in Sep 2024

2/10 Terrible

babak

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This motel is old and needs major upgrade the owners definitely don't care anymore no napkin shower head was broken csrpet was dirty towels were like sand paper overall a old outdated motel shouldn't be more than $60 a night.
Stayed 2 nights in Sep 2024

8/10 Good

Sarah

Traveled with group
Liked: Staff & service
Close to Stuff
It was perfect walking distance from the Harvey’s Outdoor Theatre and it was a perfect place to rest your head. It worked.
Stayed 1 night in Sep 2024

2/10 Terrible

Debra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. Used soap in bathroom. No outlets for medical equipment. Staff refused to refund money even though we wanted to cancel room 5 minutes after checking in
Stayed 2 nights in Sep 2024

6/10 Okay

Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff is great here. I will definitely be going back. Hoping for a different room though. Bed and pillows were horrible. Room was very hot even with air conditioning on.
Stayed 2 nights in Sep 2024

2/10 Terrible

Margaret

Stayed 1 night in Aug 2024

6/10 Okay

Rosalba

Liked: Staff & service
Disliked: Cleanliness, amenities
The front desk people were nice the only thing is they need to get better housekeeping staff the room was not that clean. Sink was dirty and so was the shower. Found some Bobby pins on the floor. Overall the stay was okay
Stayed 2 nights in Aug 2024

10/10 Excellent

Nirayl Anichka

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Worth the price.
Stayed 2 nights in Aug 2024

2/10 Terrible

Noora

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst stay ever The hotel was awoaul Bathroom door didnot close No shampo pr sope or anything in bathroom Microwave didnot work Tv didnot woek at first. Everything in room look out of place and dirty and old. Will never ever stay there again
Stayed 2 nights in Sep 2024

10/10 Excellent

RICARDO, BERKELEY

Stayed 1 night in Aug 2024

8/10 Good

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Marwah

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Could not sleep because the air conditioner was toooo loud and the pillows were not comfortable. Also, table lamp was not working.
Stayed 1 night in Aug 2024

2/10 Terrible

ella

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived for check in and was welcomed not very warmly by a man who seemed to be in charge. Did not speak to me or my boyfriend hardly at all, and proceeded to leave for about 5 min with us alone in lobby. We walked into our room to find shoe prints on our sheets, crumbs on the floor, and the shower was covered in rust. Immediately alerted the man who checked us in that we would like to check out, and we left for a different hotel. Unfortunately we could not get a refund. After letting him know about the conditions of our room, he seemed to not really care at all, didn’t try and make it right, and we went on our way. I would strongly advise not to stay here!!
Stayed 1 night in Sep 2024

2/10 Terrible

Elsa

Disliked: Cleanliness, staff & service, property conditions & facilities
Too old, everything was old broken bath. I don’t know why this property is still in business and charging as much as they charge for that OLD PROPERTY… EXPEDIA PLEASE CHECK THE PROPERTY BEFORE YOU EVEN HAVE THEM IN YOUR LUSTING OF HOTELS …. I don’t even think this deserve half of star !
Stayed 1 night in Sep 2024

4/10 Poor

Gregg

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The AC did not work well and our room was 85 degrees. I wanted to open the windows, but the screen was missing. It was a horrible night.
Stayed 1 night in Sep 2024

6/10 Okay

Lizeth

Stayed 1 night in Aug 2024

2/10 Terrible

Rosa, Daly City

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

SHYAM SUNDER REDDY, San Ramon

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing like what is shown in the photos. Room is clean and staff is friendly. But the rooms are very much not convenient and definitely not worth for the money
Stayed 1 night in Jul 2024

10/10 Excellent

Jay

Stayed 1 night in Aug 2024

2/10 Terrible

Anhthu T

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Lindley

Traveled with family
Liked: Cleanliness, staff & service
I knew going into this stay i wouldn't be getting luxury, but it was nice and clean, the beds were comfortable, and the staff was very friendly and helpful. The property was a little run down but you can't beat the location for walkability to the lake, the casinos, and the shops and restaurants. I'd stay there again.
Stayed 3 nights in Aug 2024

6/10 Okay

Deborah

Disliked: Staff & service
Clean but outdated which is in line with the low price. The trouble came when I left 2 shirts in the room. Uncooperative and rude staff and I will never get them back. I was told it's my fault for accidentally leaving them there. The post office has black listed this motel and won't work with them. Very disappointed.
Stayed 2 nights in Aug 2024

8/10 Good

Austin

Traveled with partner
Liked: Cleanliness, staff & service
The property is old and needs some repairs but was close to the concert we were attending and was fine for 1 night.
Stayed 1 night in Aug 2024

2/10 Terrible

Janae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would NOT recommend this place
I don’t even see how this place has three starts. The hotel room was very dirty, there was pee on the wall in the bathroom. Everything was not clean from the sheets on the bed to the towels hanging up in the bathroom. We actually left to Ross and bought bed sheets and blankets. I was worried we were going to get bed bugs. The guy in the front office was not friendly and he made it seem that you were bugging him. I would NOT recommend this place even if it’s for a one night trip.
Stayed 1 night in Aug 2024

2/10 Terrible

Jovana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024