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Casona Plaza Hotel Centro

3.0 star property

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View from property
Down comforters, in-room safe, desk, iron/ironing board
Bar (on property)
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Air conditioning
  • Housekeeping
  • Breakfast included

Explore the area

Map
Jiron Lima # 787, Puno, Puno, 21001
  • Puno Plaza de Armas
    ‪2 min walk‬
  • Casa del Corregidor
    ‪3 min walk‬
  • Puno Central Market
    ‪3 min walk‬
  • Juliaca (JUL-Inca Manco Capac Intl.)
    ‪77 min drive‬

Room options

View all photos for Twin Room

Twin Room | Down comforters, in-room safe, desk, iron/ironing board

Twin Room

  • 160 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double Room

Down comforters, in-room safe, desk, iron/ironing board

Junior Double Room

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Down comforters, in-room safe, desk, iron/ironing board

Family Room

  • 160 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Down comforters, in-room safe, desk, iron/ironing board

Triple Room

  • 150 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Down comforters, in-room safe, desk, iron/ironing board

Single Room

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Down comforters, in-room safe, desk, iron/ironing board

Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Sonesta Posadas del Inca Lake Titicaca - Puno

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  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (327)
The price is $95
per night
$105 total
includes taxes & fees
Mar 3 - Mar 4
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About this property

Casona Plaza Hotel Centro

3-star Puno hotel close to Lake Titicaca
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free train station pick-up, and a free manager's reception. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Casona Plaza Hotel Centro offers 30 accommodations with safes and designer toiletries. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Puno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This Colonial hotel also offers a library, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

Casona Plaza Hotel Centro is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Casona Plaza Hotel Centro has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Property Registration Number 20448186637

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Parking height restrictions apply

Property is also known as

Casona Plaza Centro
Casona Plaza Centro Puno
Casona Plaza Hotel Centro
Casona Plaza Hotel Centro Puno
Casona Plaza Hotel Centro Puno
Casona Plaza Centro Puno
Casona Plaza Centro
Hotel Casona Plaza Hotel Centro Puno
Puno Casona Plaza Hotel Centro Hotel
Hotel Casona Plaza Hotel Centro
Casona Plaza Hotel Centro Puno
Casona Plaza Hotel Centro Hotel
Casona Plaza Hotel Centro Hotel Puno

Casona Plaza Hotel Centro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 103 out of 246 reviews
Rating 8 - Good. 96 out of 246 reviews
Rating 6 - Okay. 29 out of 246 reviews
Rating 4 - Poor. 12 out of 246 reviews
Rating 2 - Terrible. 6 out of 246 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and customer service
Stayed 1 night in Jun 2024

6/10 Okay

Doug

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Suitable for the location, but surely not luxury
The hotel was clean, however, it was older and needs some TLC. Tiles were broken in the bathroom and the overall appearance was just a little dated and worn. It fit our needs, but it was far from the nicest hotel we have stayed at. Dogs across the way were barking every night at 3am, and it just gave the feel of a hostel at times. The front desk staff was lovely, and the laundry service was great.
Stayed 3 nights in Jun 2024

10/10 Excellent

Angella

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were wonderful. Always very helpful !
Stayed 2 nights in Jun 2024

8/10 Good

Jody S.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely view of the river in front of the property and a very nice balcony to relax on.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Stayed 1 night in May 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and easy walking location.
Stayed 1 night in May 2024

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Carmen

Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness
The hotel is very clean, and costumer service is profesional.
Stayed 1 night in Jan 2024

10/10 Excellent

Catalina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, however, in the morning you sometimes can hear a lot of traffic through the room window.
Stayed 2 nights in Nov 2023

8/10 Good

Sumit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful receptionist.
Stayed 2 nights in Aug 2023

10/10 Excellent

Isolde T

Stayed 1 night in Jul 2023

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very efficient. Very good location. Very nice breakfast, with the eggs cooked specially for us by the nice lady serving it.
Stayed 3 nights in Nov 2022

6/10 Okay

Maria, Arlington

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hot water is scare or not at all. Water in shower & sink are weak & cold. The room smells like sewage. Towels are old & yellowish in color.
Stayed 2 nights in Sep 2022

8/10 Good

Evan

Stayed 1 night in Aug 2022

10/10 Excellent

Marion

Stayed 1 night in May 2022

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel condition is not for three stars. The room is small, not elevator when I arrived. The service is not helpfull. Even was for a night i dont recomend this.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. The breakfast was really good. Location was great.
Stayed 2 nights in Jan 2020

4/10 Poor

Solomon, Honduras

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For what you pay you can find other hotels in the area with much better facilities and condition . This is an old hotel in need of renovation .
Stayed 1 night in Jan 2020

10/10 Excellent

susie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious roo
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient. They were very helpful. Initially we had a little bit of uneasiness since the hotel address was changed to different area, but it was very close to the current address. They arranged all the transportation to see the Lake Titicaca site, and back to the airport with little charge.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Good location friendly stuff Good breakfast good staff
Stayed 2 nights in Oct 2019

6/10 Okay

Fernando

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very convenient but very noisy
It is a nice hotel and the location is very convenient, very close to the plaza de armas and lots of restaurants. However our room was on the ground floor close to the reception and there was lots of noise until late night and very early...Overall not a great experience
Stayed 1 night in Oct 2019