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Hacienda Puno

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hacienda Puno

Exterior detail
Breakfast, lunch and dinner served
Triple Room | View from room
Free daily buffet breakfast
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
Jr. Deustua 297, Puno, Puno, 21001
  • Puno Central Market
    2 min walk
  • Casa grill
    1 min walk
  • Puno Station
    7 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    69 min drive

Room options

View all photos for Double Room

Memory foam beds, in-room safe, desk, soundproofing

Double Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Memory foam beds, in-room safe, desk, soundproofing

Twin Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Memory foam beds, in-room safe, desk, soundproofing

Single Room

  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Memory foam beds, in-room safe, desk, soundproofing

Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room Standard

Memory foam beds, in-room safe, desk, soundproofing

Triple Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Double Room Standard

Lobby

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Double Room Standard

Lobby

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Single Room Standard

Memory foam beds, in-room safe, desk, soundproofing

Single Room Standard

  • Sleeps 1
  • 1 Twin Bed(s)

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About this property

Hacienda Puno

3-star Puno hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Hacienda Puno offers 64 accommodations with safes and hair dryers. Beds feature memory foam mattresses. LED televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Puno hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hacienda Puno is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Taypicamana - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taypicamana

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • On a lake

Accessibility

  • Elevator

More

  • 6 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PEN 62.25 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: PEN 62.25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number 20406464181

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms

Property is also known as

Hacienda Hotel Puno
Hacienda Puno
La Hacienda Hotel Puno
Hacienda Puno Hotel
Hacienda Puno Puno
Hacienda Puno Hotel
Hacienda Puno Hotel Puno

Hacienda Puno Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 55 out of 170 reviews" "
Rating 8 - Good. 70 out of 170 reviews" "
Rating 6 - Okay. 30 out of 170 reviews" "
Rating 4 - Poor. 9 out of 170 reviews" "
Rating 2 - Terrible. 6 out of 170 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Lizbeth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo, mclean

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Lupe and Angelina and the rest of the staff were very nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

renan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is 1 block away from central plaza. A lot of restaurants and tour guide places around. The area around it is not loud so you will be able to rest.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph

Stayed 2 nights in Feb 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time staying in this hotel. The stuff was delightfully friendly and helpful, always there and always smiling. The room was lovely, with a sweet little niche with a table facing the big sort-of-french window - loved that bit! All the rest was great too. The breakfast good, again with a very friendly stuff. All in all, I'll book there next time I'm in Puno for certain...
Stayed 3 nights in May 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Centric Hotel in Puno
Nice 3 star hotel within 1 block from Plaza de Armas. Building is old and breakfast could improve, but considering price this is an excellent option in Puno.
Stayed 3 nights in Mar 2024

10/10 Excellent

William Horton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities
Best location

10/10 Excellent

Alla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel in a middle of downtown close to many interesting historic trademarks and restaurants.

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

Solomon, Honduras

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities renovated and for what you pay it’s worth it . Better choice of breakfast .
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Iris wai ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice staff
Stayed 2 nights in Jun 2019

8/10 Good

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem in Puno!
The Hacienda Puno Hotel is a gem in Puno. The service is very friendly, the condition is very good, the location is perfect, and is a real value for the cost. The breakfast is plentiful and included but the cost of the food in the restaurant is a bit expensive.
Stayed 3 nights in May 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Extremely friendly staff. I arrived late and left early so I did not get to use all of the facilities. The staff prepared a nice boxed breakfast without me asking. Loved having an elevator and the room was larger than average. It took a while for the electric wall heater to warm the room but there were plenty of warm blankets already on the bed. My room had a bay window complete with desk. The street noise did not bother me but if you are a light sleeper ask for a room away from the street.
Stayed 1 night in Feb 2019

8/10 Good

Mimi, El Alto, Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant plave for one night
The hotel is in easy walking distance to the plaza and other points of interest in Puno. Out room was a bit spartan, but very clean with comfortable beds. Fine for a twelve hour stay.
Stayed 1 night in Jan 2018

8/10 Good

Ricardo , Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel near Puno downtown and only 5 minutes in car to the port
Stayed 1 night in Nov 2017

2/10 Terrible

Joe

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Hacienda Puno
Changed their prices on us. Charged us 35 soles more for the tour we were on with other people and then the other folks all had lunch included in their tours but not us. Nope our hotel didn’t book us lunches. Lastly, the place smells like cigarettes really bad. They get large tour groups that check in at all hours and just smoke in the lobby and their rooms, within minutes your room will smell like an ash tray.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The streets flooded
A fast moving hail storm hit the city, while we were out. We caught a taxi back to our hotel but it let us out across the street. There was a river running down the street. The hotel doorman brought us boots to put on and helped us cross the street. The water was knee high. Now that's customer service!!!!!
Stayed 2 nights in Oct 2017

8/10 Good

Celia, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, good hotel
Breakfast was nice, a bit of everything. Location was great, walkable distance to main square and shops. Rooms big and clean. Hot water pressure good. Overall it was good experience.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in safe area and close to best food
Safe clean friendly view and f main square xxxxxxxxxxxxxxxx

10/10 Excellent

Anna, Connecticut. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practical, stylish hotel with 'Puno' character
Nicely decorated hotel, close to Plaza de Armas. Kind staff, helpful.

10/10 Excellent

Hugh, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to Puno? You should stay here!
The hotel is really in the center of Puno. You can get to restaurants, supermarket and the plaza by walk. Although it's next to the street, it's not noisy at night. The hotel staff is very friendly and the buffet breakfast is decent, too. From the sixth floor, you can see Lake Titicaca.