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Hotel Embajador Puno

3.0 star property

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Photo gallery for Hotel Embajador Puno

Exterior
TV
Street view
TV
Reception

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
Jr. Los Incas N° 289, Puno, 0051
  • Puno Plaza de Armas
    ‪9 min walk‬
  • Puno Cathedral
    ‪13 min walk‬
  • Puno Port
    ‪15 min walk‬
  • Juliaca (JUL-Inca Manco Capac Intl.)
    ‪63 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | In-room safe, iron/ironing board, rollaway beds, free WiFi

Quadruple Room

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room | In-room safe, iron/ironing board, rollaway beds, free WiFi

Double Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, rollaway beds, free WiFi

Triple Room

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room

Single Room | In-room safe, iron/ironing board, rollaway beds, free WiFi

Single Room

  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Terrace/patio

CESAR'S HOTEL PERU

  • Breakfast included
  • Free WiFi
  • Laundry
  • Housekeeping
4.0 out of 5, Very Good, (8)
The price is $33
per night
$33 total
includes taxes & fees
Apr 5 - Apr 6
CESAR'S HOTEL PERU

About this property

Hotel Embajador Puno

3-star Puno hotel walkable to Naval Museum
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
Hotel Embajador Puno offers 27 accommodations with safes and designer toiletries. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Puno hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Puno hotel also offers a terrace, tour/ticket assistance, and a garden.

Hotel Embajador Puno is a smoke-free property.

A complimentary full breakfast is served each morning between 8 AM and 10 AM.
Onsite venue - This restaurant specializes in Peruvian cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • On a lake
  • On the boardwalk/promenade
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Property Registration Number 10023878670

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Embajador Puno
Hotel Embajador Puno
Hotel Embajador Puno Puno
Hotel Embajador Puno Hotel
Hotel Embajador Puno Hotel Puno

Hotel Embajador Puno Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 6 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 4 out of 17 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Sarah

Liked: Staff & service
Convenient location
The staff was really helpful and friendly. Convenient location. Older hotel and I suspect there is sewage problems because there was a not so nice smell to the bathrooms.
Stayed 1 night in Feb 2019

8/10 Good

JUAN PABLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
decent cheap hotel
The hotel was fine, no maid service, breakfast included, had an internet terminal. Staff was helpful for finding buses, tours, etc. Good location, close to train, super market, and walking distance to the main tourist area (bars/clubs). There was a problem with the water pressure and one day we did not have hot water because the pumps failed. This was a frequent occurrence.

6/10 Okay

Verified traveler

Liked: Cleanliness
Not a 3-star hotel
Was definitly more like a hostal than hotel, miles away from 3 stars (internationally at least). The room was comfortable. Location not the best for tourists but a walking distance from the 'center'. Misrepresenting marketing and therefore didn't live up to our expectations.

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

4/10 Poor

Marcos

Disliked: Property conditions & facilities, room comfort
Insatisfação
Hotel mal conservado. Cheguei pela noite e informei que tinha uma reserva e as duas atendentes ficaram em silêncio. Depois de algum tempo perguntei: “E..?” Elas então disseram que não havia ninguém reservado e que não havia quarto disponível, sem acrescentar alguma alternativa. Perguntei o que poderia ser feito e elas nada. Então chegou outro atendente e esse sim consultou algo no computador e depois de algum momento liberou um quarto pra mim (não falaram que não havia disponibilidade de quarto? 🤔). O hotel é antigo e com aparência de mal conservado. Falaram que me levariam uma toalha de banho, coisa que só consegui na manhã seguinte descendo pessoalmente à recepção. A ducha estava gelada e depois de descer reclamando disseram que iam ligar o boiler (já não deveria estar ligado?🤔🤔). Mesmo tempos depois tomei um banho não mais gelado mas frio, em um frio de 7 graus. Meu conselho: gaste um pouquinho mais e vá pra outro lugar.
Stayed 1 night in Feb 2019

2/10 Terrible

Annika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dåligt hotel
Mögel i rummet svårt att andas hela natten, fläckar på väggar och mattan, sängkläder lukta illa, rent ut sagt äckligt, fanns inte något att köpa, fanns inga gafflar, personalen verkade inte vilja ha gäster, undermåligt med tanke på vad det kostar, jag checkade ut efter en natt.
Stayed 7 nights in Sep 2018

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia em Puno
O hotel é super bem localizado, os funcionários foram muito cordiais e agradaveis. Fizemos o check out as 10, porém precisavamos deixar nossa bagagem no hotel e os funcionários a guardaram com toda segurança.

2/10 Terrible

Claudio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrível
hotel péssimo, parece abandonado, de manhã o funcionário fica dormindo e o mesmo se quer prepara o café da manhã na hora marcada por eles, péssimo atendimento, água quente só pedindo o tempo todo, péssimas toalhas, não recomendo
Stayed 2 nights in May 2017

6/10 Okay

SW, Korea

Liked: Cleanliness, room comfort
가격 대비 그럭저럭 괜찮습니다.
야간 버스 타고 푸노에 도착해서 택시타고 도착했는데 문 잠겨 있고 셔터 내려져 있어서 당황했어요. 다행히 일찍 체크인 해주긴 했는데 직원들 영어가 안 통하고 스페인어로 해야 되요. 뜨거운 물은 평소에는 보일러 안 켜놓는 것 같고, "Agua caliente, por favor"라고 요청하시면 보일러 켜줍니다.ㅎ

8/10 Good

Mariel, Québec, Canada

Liked: Staff & service
Situé en plein centre, l'accès aux restaurants, banques et boutiques est facile à pied. Les résidents de la chambre voisine sont arrivés tard la nuit. Bruyant , mal isolé. Les vitres des fenêtres qui donne sur la petite terrasse sont vraiment sales.

6/10 Okay

Yaren Elizabeth, Lima

Disliked: Cleanliness
Podría ser mejor
Ubicación muy conveniente, cerca de los principales puntos de la ciudad. Desayuno incluido rutinario y básico. No limpian el cuarto a menos que lo solicites. Al c/ in no nos explicaron que si no lo solicitabas no te limpiaban nada. Cuarto comodo para descansar lo suficiente. Tv antigua sin buena señal. Agua caliente solo cuando ellos quieren. Cuando indique que no salía agua caliente me dieron como respuesta que el chico que ve eso no estaba. Ese día toco bañarse con agua fría considerando el clima frío de puno. Personal amable en líneas generales, no supieron darme razón Cúando solicite algunas indicaciones e información turística pero por lo menos no te contestan mal!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Hotel con buena ubicación
Un hotel que se encuentra cerca del centro, estación de trenes, terminal terrestre y con muy buen ambiente.

2/10 Terrible

Réal, Montréal, QC, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
À ne pas recommander à personnes.
L hôtel était très bien située mais aucun confort , la pluie entrait de partout, il a fallu s acheter du papier hygiénique car ils disaient ne pas en avoir,les serviettes semblaient avoir été utilisé sans lavages,,, Aucune lumières le soir dans les corridors surtout au troisième étage.

6/10 Okay

Verified traveler

立地はすごく良かったが、この程度のホテルとしては普通。特に特記することはなし。

10/10 Excellent

GUILLERMO, POPAYAN COLOMBIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUENA ATENCION
Los dos días que nos hospedamos en el Hotel Embajador fuimos muy bien atendidos y el desayuno fue oportuno en el tiempo y bien servido gracias GUILLERMO