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Hotel Puno Terra

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Puno Terra

Triple Room | Frette Italian sheets, in-room safe, individually decorated, desk
Snack bar
Reception
Fountain
Property grounds

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Jr Cajamarca 247, Puno, PUNO, 21001
  • Puno Plaza de Armas
    2 min walk
  • Inkabar Restaurant
    1 min walk
  • Puno Station
    10 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    68 min drive

Room options

View all photos for Double Room

Double Room | Frette Italian sheets, in-room safe, individually decorated, desk

Double Room

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Frette Italian sheets, in-room safe, individually decorated, desk

Triple Room

  • 180 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room

Twin Room | Frette Italian sheets, in-room safe, individually decorated, desk

Twin Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Frette Italian sheets, in-room safe, individually decorated, desk

Single Room

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Hotel Puno Terra

3-star Puno hotel with restaurant
This hotel features a restaurant, a snack bar/deli, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, conference space, and concierge services.
Hotel Puno Terra offers 20 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Each accommodation is individually decorated. Beds feature Frette Italian sheets. A pillow menu is available. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Puno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 807 square feet (75 square meters) include a conference center. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. This Art Deco hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel Puno Terra has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 8:30 AM.
Hotel Puno Terra has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) on request
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:30 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (807 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Microwave on request

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 20406501729

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Puno Terra
Puno Terra
Hotel Puno Terra Puno
Hotel Puno Terra Hotel
Hotel Puno Terra Hotel Puno

Hotel Puno Terra Reviews

Reviews

6.4
Rating 10 - Excellent. 5 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 6 out of 24 reviews" "
Rating 4 - Poor. 5 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

John, Florida usa

Traveled with family
Disliked: Staff & service
Convient good breakfast great cook front desk staff helpfil
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, very quiet, safe aand close to good restaurants.
Stayed 1 night in Jun 2018

6/10 Okay

Cath, Stockholm

Liked: Cleanliness, staff & service
Good location and helpful staff
Value for money - a good place to stay as it is close to the Plaza de Armas and not expensive. Staff is nice and helpful, rooms are very basic but clean. Internet is not good. Breakfast sufficent but super basic.

6/10 Okay

Joe, HK

Liked: Staff & service
Disliked: Room comfort
Good location
Budget choice, located near town centre and friendly staff. Bit rundown and basic, but functions fine. Wifi slow though.

8/10 Good

Sheryl, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic and convenient
This hotel gave us everything we needed for our short stay. Not all the staff could speak English, but they let us store luggage for a day while we did an overnight on Lake Titicaca. Weather was cold but lots of blankets on the beds and hot water for showers. Close enough to walk to main town plaza in a few minutes.

4/10 Poor

Bubble, Puno

Disliked: Staff & service, property conditions & facilities, room comfort
Very basic
The staff were friendly but when we asked for a towel as we only had 1 in the room, it never arrived. Very small room. There was renovations going on when we were there, Multiple stairways to different areas of the hotel, bit of a rabbit warren. Very basic breakfast. Not really up to standard for the price.

6/10 Okay

HM, Vancouver, BC, Canada

Liked: Cleanliness, staff & service
Great for an overnight stay on a budget
I picked the hotel for the price and the garden. It was clean, warm, with comfortable (non-saggy) mattress, and hot shower. The wifi connection in the room was good and the staff were really friendly. It was so close to the Plaza de Armas and the Main Street, Lima, where many of the restaurants were. It was perfect for an overnight stay in Puno. If you are heading to the airport, tell the staff which flight number and ask them to show you the shuttle schedule. Cost was 25 soles. Otherwise it was 80 soles by taxi to the airport.

10/10 Excellent

chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

sharron

Liked: Cleanliness, staff & service, room comfort
great for price
handy to city, lake ect

8/10 Good

Sharon, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Puna Terra - value for money
The hotel is great value for money with a nice breakfast. The location is central although you do have to walk through some dark, deserted streets at night to get back to it - not ideal if travelling alone! They only acept Mastercard so Visa users be aware - cash required.

6/10 Okay

Eduardo

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No habia agua caliente para ducharse, despues de mucho tiempo arreglaron este problema. El personal fue muy atento.
Stayed 1 night in Nov 2019

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción en Puno, muy céntrica
Muy tranquilo, discreto y limpio!!
Stayed 3 nights in Oct 2019

4/10 Poor

joud, Buenos Aires

Disliked: Staff & service
Hotel 3 estrella que no lo son
El hotel no es recomendable para grupos, aquellas personas que van por trabajo y buscan algo para descansar está bien. Pero no para personas que buscan un buen alojamiento.
Stayed 3 nights in Jul 2018

6/10 Okay

Atalans, Puerto Rico

Liked: Staff & service, room comfort
Agradable
El personal es super amable y servicial. Recomiendo un poco de actualización en la decoracion del hotel. La limpieza de las habitaciones debe mejorar.
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service
Nunca vayan a ese hotel
El hotel no tenía papel higiénico ni champú. El servicio de recepción malo: me dejaron un día fuera del hotel y no me abrían. Cuado hice el checkout me pidieron el teléfono para llamar el taxi, con costo de llamada internacional, porque el empleo no tenía saldo. No me cobraron y me hicieron gastar en llamadas para conseguir que me cobraran. Increíble!!!!
Stayed 3 nights in Aug 2017

2/10 Terrible

Josefine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smutsigt och otrevlig personal
Vi hade ändrat våran bokning och tagit bort en natt och när vi kom dit sa hotellet att vi hade avbokat hela. När vi visade att vi visst hade nätter som va bokade så va dom inte alls trevliga och hjälpsamma. Vi bodde där en natt men de va väldigt ostädat, så vi letade upp något annat.

8/10 Good

Hilda Estrella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PASAMOS UNOS DIAS TRANQUILOS DE RELAX

2/10 Terrible

cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy decepcionado,me ofrecieron una habitación suite sin embargo esa habitación no había. El precio que pague por que tuve q quedarme una noche,era muy excesivo para el tipo de hotel. Ese hotel de ninguna manera es de tres estrellas. Por 20 soles más estuve en un hotel de más categoría.

6/10 Okay

Anthony

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Per un breve soggiorno
Sono stato qui con la mia ragazza, arrivati alla sera ci ha accolto un uomo che non sapeva nemmeno della nostra prenotazione. Dopo qualche minuto che gli ripetavamo di osservare meglio le mail si è convinto e ci ha dato la camera; fredda, con finestre non oscurate che davano sul corridoio principale. Alla mattina una pessima colazione al freddo con scarsa qualità . Insomma se dovete andarci sappiate che va bene per un brevissimo soggiorno.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ikke varmt vann,låst inngang
Annleggsarbeid med støy.kaldt. Dårlige språkkunnskare hos betjening.nokså sentralt,ikke billig iforhold til faciliteter etc.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvimos en una habitacion triple muy grande y comoda , con un baño inmenso con agua caliente. Los empleados del hotel excelentes, un servicio insuperable con una amabilidad y predisposicion pocas veces vista, un desayuno riquisimo y abundante. La ubicacion inmejorable y todo esto a un precio super economico. Ampliamente recomendable

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Fint hotel
Fin beliggenhed - og meget sød personale Fin morgen mad Værelset var rent og flot badeværelse