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Royal Inn Hotel Puno

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Royal Inn Hotel Puno

Interior detail
Restaurant
Royal Suite | Living area | Flat-screen TV
Fireplace
Royal Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Jr. Ayacucho No. 438, Puno, Puno, 21001
  • San Antonio Church
    ‪1 min walk‬
  • Casa del Corregidor
    ‪2 min walk‬
  • Puno Plaza de Armas
    ‪3 min walk‬
  • Juliaca (JUL-Inca Manco Capac Intl.)
    ‪67 min drive‬

Room options

View all photos for Twin Room

Twin Room | Minibar, in-room safe, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, soundproofing, iron/ironing board

Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Royal Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Royal Inn Hotel Puno

3.5-star Puno hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a conference center, and a business center.
Royal Inn Hotel Puno offers 54 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a sauna.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. This Puno hotel also offers a sauna, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Royal Inn Hotel Puno is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.
Royal Inn Hotel Puno has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Minibar
  • Room service

More

  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 42 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 20406350925

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

ROYAL INN HOTEL PUNO
ROYAL PUNO
Hotel Royal Puno
Royal Hotel Puno
ROYAL INN HOTEL PUNO Puno
ROYAL INN HOTEL PUNO Hotel
ROYAL INN HOTEL PUNO Hotel Puno

Royal Inn Hotel Puno Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 44 reviews" "
Rating 8 - Good. 19 out of 44 reviews" "
Rating 6 - Okay. 5 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort
The common areas were freezing cold. They used outdoor propane heaters in the dining room which is very dangerous and ineffective. The beef which I ordered medium was almost raw. The cook could be heard screaming in the kitchen which made me not want to bother sending it back. They undercharged us and then called our next hotel to ask them to tell us we owed them money instead of reaching out to us. It was their error and of course we paid the balance due but they implied that we skipped out which was awkward.
Stayed 3 nights in Aug 2024

8/10 Good

roger

Liked: Cleanliness, property conditions & facilities
For the cost hotel was very good - clean and great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, great location, nice staff and clean
Stayed 1 night in Apr 2024

2/10 Terrible

Nick, Washington

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We prepaid and then they demanded that we pay them again at the end of our stay. It was too early in the morning to fight and we were running late for our flight from Julliaca. The desk person was worthless. We will have to notify Travelocity about the problem and get a refund. Good location, but there are better.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel & service!
Stayed 1 night in Jun 2022

8/10 Good

Nikolaos

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms was great and the staff was amazing. Good breakfast. The walls of the rooms were a bit humid though and a bit more thorough cleaning was needed
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but Supervision needed
Beautiful, interesting decor. There’s an elevator which is essential at that altitude. The room was comfortable. My issues were with the lack of attention to detail. There was one hand towel and bath towel and we were short on shampoo. After arriving really late and leaving for our tour at 5:50 am, there was no time to address this. The boxed breakfast left much to be desired. The positive was that the front desk personnel were very personable.
Stayed 1 night in Apr 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay in Puno at this hotel. The breakfasts were great and we also had one meal there. Location was perfect, right on the main square and as we had a car the parking was a bonus
Stayed 2 nights in Nov 2019

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay with great Breakfast Buffet
Very nice hotel. Clean, room, comfortable beds. We did have a street side room and would recommend that the higher up you go the less street noise you might hear during the night. Great Breakfast Buffet with some of the best taquitos and guacamole we had the entire time we were in Peru.
Stayed 1 night in Sep 2019

8/10 Good

yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puno stay
Spent a few days in Puno to visit lake titticaca, town was pretty basic and hotel not very modern but clean and staff really helpful
Stayed 2 nights in Jun 2019

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, property conditions & facilities
Nicer than expected. Cleanliness good. Breakfast nice too.
Stayed 3 nights in Jan 2019

8/10 Good

Frederikke

Liked: Cleanliness, property conditions & facilities, room comfort
Satisfied
Service could’ve been a bit better, but overall a very good hotel!
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Great location. Can't require too much for facilities for a four-star hotel at this city.
Stayed 2 nights in Dec 2018

6/10 Okay

Kudret

Liked: Room comfort
Disliked: Property conditions & facilities
Need some maintenance however still good option
Good location of town. walking distance to main pedestrian area. Comfortable bed. No radiator heating. Two electric heaters are provided. Nice spacious room. Could have been cleaner in general.
Stayed 2 nights in Sep 2018

8/10 Good

Nina, Portland OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and spacious
We stayed only one night, in the spacious Presidential Suite to celebrate my spouse's birthday. It was already chilly when we arrived, and when the heaters in our space did not work, one of the staff came and built a lovely fire to keep us warm. The breakfast buffet was especially good. The hotel seems a bit dated, but welcoming. We didn't have time to explore around the hotel, but it is located very near the main plaza and many restaurants.
Stayed 1 night in May 2018

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aussie Travelers
Only stayed one night for transit from Cusco to Copacabana with a tour to UROS

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice in Puno
Fantastic hotel in a fantastic location only steps from central plaza in Puno.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel was great exceptional for the bathroom where we only have a not so clean spa bath and had to shower in it.
Stayed 1 night in Jan 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice time in Puna
Very friendly staff and comfortable rooms.
Stayed 2 nights in Aug 2017

10/10 Excellent

Daniel , Houston TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and location
I stayed in the "Presidential Suite" (basically a regular suite with Jacuzzi). Very nice for the price. We were tired due to altitude and was nice to be able to have a sofa to rest and eat take out at dinning table and rest. The drinks in the minibar were very reasonably priced ($1/per soda bottle). Truly worthy extra $20/day.
Stayed 2 nights in Jul 2017

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Dennis, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very elegant for the $
We stayed 2 nights with a gap in between while we went on an overnight homestay on Lake Titicaca. They stored our excess luggage while we were gone. The second day we had to leave before breakfast service to catch a bus and they gave us a delightful box breakfast to go.

6/10 Okay

Verified traveler

Liked: Room comfort
nice location nice hotel despite a few hiccups
we booked this hotel as a treat for the end of our holiday. On arrival they had no record of our booking but after showing emails etc we were able to stay in the room we had booked. The room itself initially appears very nice and very spacious, with the spa bath we were looking forward to after several days hiking. Unfortunately one if the sinks leaked quite badly and smelt very strongly of drains. There are two sinks in the bathroom so as we were only there for one night we used the other sink. Whilst attending to the water on the floor I notices around the bottom of the bath wasn't particularly clean and the seal was coming away. We asked for a table to be booked at a local restaurant and when we arrived it had been booked at a different time fortunately they were able to accommodate us. On the positive we has an early start the next morning and breakfast was served early at request. The location is good close to the main square and tourist area

8/10 Good

SURAJ, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD HOTEL IN A GOOD AREA
THE HOTEL IS VERY NICE, CLEAN, SAFE, COMFORTABLE AND OF GOOD QUALITY SERVICE. THE STAFF IS VERY NICE, POLITE AND VERY HELPFUL. I WOULD LIKE TO THANK THEM FOR THEIR NICE SERVICE. THE BREAKFAST IS GOOD AND MAY BE A LITTLE MORE ROOM FOR IMPROVEMENT. THE ONLY ISSUE I HAD WAS ON THE DAY OF LEAVING THE HOTEL, I ASKED FOR INVOICE AND IT TOOK THE RECEPTIONIST 20 MINUTES OR MORE TO GIVE ONE, BUT HE CONTRIBUTED 20 SOLES TOWARDS MY TAXI FARE TO AIRPORT.THE ROOMS HAVE EXTRA BLANKET AND ELECTRIC HEATERS. OTHERWISE THE RADIATORS WERE WORKING FINE AND GOOD. SHOWER HAD HOT WATER. INTERNET WAS VERY SLOW BUT WHAT ONE CAN ONE EXPECT WHEN THEY ARE OUT MOST OF THE TIMES. OVERALL A VERY GOOD HOTEL AND I WOULD RECOMMEND THIS HOTEL TO ANYONE. THE MAIN STREET WITH BARS AND RESTAURANTS WAS ONLY 5 MINUTES WALK. OTHER HISTORICAL AND PLAZAS JUST WALKING DISTANCE. SAFE NEIGHBOURHOOD AND TAXI AVAILABLE IN JUST 5 MINUTES OR LESS.