Utasa Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Utasa Inn

Interior
Bar (on property)
Reception
Lobby sitting area
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Jiron deza N° 540, Puno, Puno, 21001
  • Coca and Costumes Museum
    3 min walk
  • Pine Park
    3 min walk
  • San Juan Church
    3 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    62 min drive

Room options

Standard Twin Room, 2 Twin Beds

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Standard Single Room

  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Double Bed

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Utasa Inn

Puno hostal with coffee shop/cafe
This smoke-free hostal features a coffee shop/cafe, laundry facilities, and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a front-desk safe.
Utasa Inn offers 17 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Puno hostal provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The hostal offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Puno hostal also offers tour/ticket assistance, laundry facilities, and a front-desk safe.

Utasa Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

Policies

Check-in

Check-in time starts at 11 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 20448865020

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

UTASA INN Puno
UTASA INN
UTASA Puno
UTASA INN Puno
UTASA INN Hostal
UTASA INN Hostal Puno

Utasa Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 67 reviews" "
Rating 8 - Good. 25 out of 67 reviews" "
Rating 6 - Okay. 7 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Treisy

Traveled with group, Traveled with family
When I arrived they was nobody on the hotel. I had to look for another hotem
Stayed 3 nights in Sep 2021

10/10 Excellent

Gabor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great basic comfortable hotel in good location
Great location and the friendliest service. We ran out of bottled water at night and the receptionist asked someone to get us a bottle!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good choice if don’t want to live on the Lake
Two nights of staying, quiet and clean room. No elevator, be ready to carry luggages to the room. Room is cold, heater is available at front desk.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly, respectful and professional. They help me with information to know the important places
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location!! Clean rooms... very friendly Envairoment
Stayed 3 nights in Apr 2019

8/10 Good

joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for 1 night
Good for a 1 night quick visit. Close to the bus.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Comfortable stay in busy location
Small hotel with clean rooms, adequate breakfast and helpful staff.
Stayed 1 night in Sep 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
For this low price,the hotel exceeded my expectation. It has good WiFi, hot shower, decent size room and portable heating. The front desk is very help. We can use a room (with minimum fee) for a hot shower after we came back from over night tour.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location 2 blocks to train station,and clean,help full staff.
Stayed 1 night in May 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and stay!
Everything about the hotel was good. Location is questionable but the hotel is safe. Room is big, clean and spacious. We came in at 5 AM and allowed us to check in early to double twin room instead of a double.
Stayed 1 night in May 2017

6/10 Okay

Francis, Victoria, bc

Liked: Staff & service
Good location but need some upgrades
Good location within walking distance to the main square. Water temperature of the shower is just warm only with low water pressure. Room is cold but you can get a portable heater. Pillow is soft. Breakfast is only bare minimum. Some odour smell from old carpet. Toilet flushing is low in pressure. It's okay for an overnight stay but not beyond. Price wise is reasonable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent view of the city
Everything was great, beds were comfy and room was clean. I was under the impression we got one room but we somehow got a three bed apartment with full kitchen. Excellent surprise

10/10 Excellent

Gosia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location
The hotel facilities are like new. Really clean, new materaces, lovely staff, good breakfast, literally 3min walk to main square. I loved my stay there!!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location
We stayed in this hotel for 2 nights on either side of an overnight tour that we took to Lake Titicaca. It was a lovely hotel with charming staff and they kindly took in our luggage while we were away on our island tour. The hotel is conveniently located with very close access to the centre of Puno and all the bars and restaurants.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating and friendly
Comfortable and easy access to main attractions. Staff were great with our additional requests.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

6/10 Okay

Jana, Bern

Liked: Property conditions & facilities
Disliked: Room comfort
Hotel in Puno
Very friendly receptionist but hotel itself not great. No room heater - and it was 0 degree Celsius outside. Breakfast ok - will freshly cook eggs for you. About 5 minutes walk to central Puno and about 300m to the train station.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The staff were more than accommodating to my friends needs who suffered from altitude sickness by bringing her copious amounts of free coca and muña tea and when that failed, they brought oxygen. Also great with organising bus travel and tours and border crossings to Bolivia Our bathroom was extremely clean and we got hot water at all hours of the day - it never gave off the smell that unfortunately too many South American budget hotels have due to the pipe work. Breakfast was great - a large selection of breads, tea, fruit and eggs. If this is your first South American stay, you might be disappointed with this but after 6 months here, I can say that quality and range were brilliant

10/10 Excellent

Margherita, Modena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay in Puno
Everything's fine. Very friendly and helpful staff.Very good breakfast especially juices and fresh fruit.

10/10 Excellent

ron, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very clean hotel with terrific staff. Adequate breakfast. But the staff make this hotel

8/10 Good

Doug, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and helpful Hotel
We only stayed for one night, but the staff were very helpful. They ordered us pizza as we arrived very late and then also organised an airport transfer for the next morning. The room was very comfortable and bathroom clean. They turned on the heater so we had a good night sleep. The breakfast was simple but had fresh fruit and bread. I would recommend this place.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jayne, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utasa Inn 7/15/2015-7/17/2015
We had reserved 2 rooms. Upon arrival we were told that there was only 1 room available for us. We showed the hotel both our reservations upon which after approximately 20 minutes they were able to accomedate us. The stay was pleasant however there were at least 4 power outages of an hour or more during our 2 night stay at the hotel which affected the hot water for the shower. We don't know if this was a hotel or utility company problem.

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento, café da manhã simples, tudo.muito limpo e agradável
Stayed 2 nights in Oct 2019