2/10 Terrible
Felicia
Traveled with partner
Feb 27, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was unattended. I need to Cal the office number to get the front desk staff which tod me she was in a room. She and another girl that looked like a sketchy individual came out a room. She was unprofessional. There was a big sign in the lobby area about Human trafficking. As she proceeded to take us to the room there were 2 other sketchy people just walking around the property. There were holes in the wall. I pointed them out to her and she looked at me like I was crazy to bring this up. I asked about our check in confirmation and she said they didn't have a printer and that she would email it to me. My husband and I decided not to stay there we felt very unsafe. When I told her she asked why and I told her a number of reasons. Again she looked at me like I was crazy. She then told me I booked us through Expedia and paid them that they didn’t pay funny Palm and then I needed to get my money back from Expedia. I told her to email me a receipt stating that we didn’t stay there so I could show Expedia. She told me she would email it. Needless to say I never got either emails. I contacted Expedia and they gave me half my money back. Do not ever stay at the funny Palm it’s dirty it’s thinks it’s Unsafe.
Felicia
Stayed 2 nights in Feb 2025