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Holiday Inn Express Lake Wales N-Winter Haven by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Lake Wales N-Winter Haven by IHG

Exterior
Exterior
Exterior
Free buffet breakfast
Standard Room, 2 Queen Beds (310 Sq Ft) | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
$128
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
2953 Ridge Way, Lake Wales, FL, 33859
  • Eagle Ridge Mall
    ‪15 min walk‬
  • LEGOLAND® Florida
    ‪9 min drive‬
  • Bok Tower Gardens
    ‪13 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (310 Sq Ft, Communication, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (310 Sq Ft, Communication, Access Tub)

9.8 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (310 Sq Ft)

Standard Room, 2 Queen Beds (310 Sq Ft) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds (310 Sq Ft)

9.2 out of 10
Wonderful
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (310 Sq Ft)

Standard Room, 1 King Bed (310 Sq Ft) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (310 Sq Ft)

9.6 out of 10
Exceptional
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (395 Sq Ft, Mobility Accessible)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (395 Sq Ft, Mobility Accessible)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (310 Sq Ft, Communication Accessible)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (310 Sq Ft, Communication Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (395 Sq Ft)

Suite, 1 King Bed with Sofa bed (395 Sq Ft) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (395 Sq Ft)

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Hampton Inn & Suites Lake Wales

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,001 reviews
Hampton Inn & Suites Lake Wales

About this property

Holiday Inn Express Lake Wales N-Winter Haven by IHG

Lake Wales hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Lake Wales N-Winter Haven by IHG offers 82 air-conditioned accommodations with DVD players and safes. 55-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express Lake Wales N-Winter Haven by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 97 square feet (9 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Complimentary self parking is available on site.

Holiday Inn Express Lake Wales N-Winter Haven by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 97 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express LAKE WALES
Holiday Inn Express LAKE WALES N-WINTER HAVEN
Holiday Inn Express N-WINTER HAVEN
Holiday Inn Express N-WINTER HAVEN Hotel
Holiday Inn Express N-WINTER HAVEN Hotel LAKE WALES
LAKE WALES Holiday Inn Express
Holiday Inn Express Lake Wales n - Winter Haven Hotel Lake Wales
Holiday Inn Express Lake Wales N-Winter Haven Hotel
Holiday Inn Express LAKE WALES N WINTER HAVEN
Inn Express NWinter Haven

Reviews

Holiday Inn Express Lake Wales N-Winter Haven by IHG Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 712 out of 1001 reviews
Rating 8 - Good. 179 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

Reviews

4/10 Poor

Elizabeth

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Room was humid and smelled like dirty feet when we arrived. And one of the most subpar free hotel breakfast as we’ve ever had. Chose this over the Hampton because it seemed nicer in pictures but pretty sure I made the wrong decision.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Clean hotel. Very good complimentary breakfast provided. This hotel is well worth the price.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The rooms are new and nicely maintained. The front desk clerk was friendly and helpful. It cost a little bit more than some other hotels in the area, but it feels like a good value.
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Amenities, property conditions & facilities
Very Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Elvia

Stayed 1 night in Jun 2025

10/10 Excellent

Lynda

Stayed 2 nights in May 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

ANGELINA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with everything! Exceptional service in this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Omari

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Manager and staff was very nice and helpful. Property and room was clean, this is our 2nd time staying here. Never had an issue.
Stayed 1 night in May 2025

10/10 Excellent

Philip

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We went up to Lake Wales for a long weekend, looking to relocate to the area. The Holiday Inn Express was a great place to stay.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

The bathroom was dirty. The toilet has marks from previous guests. Body hair in shower.
Stayed 1 night in May 2025

4/10 Poor

Leona, Oneonta, NY

Traveled with family
Liked: Cleanliness, amenities
We are a family of 4, and we stayed here for 1 week. The staff here get an A++ from us. They were very kind, friendly and willing to help in any way. There was always a smile and a wish for a good day or inquiry as to how you and your day were each time we came and went. The hotel was very clean everywhere we went. Breakfast was good, and there was coffee and cocoa available at all times. There is all the shopping you may need within walking distance. We did however have an issue or 2 that were enough to make us personally look elsewhere for our next visit, we had to move rooms within the first hour of arrival due to the toilet not functioning. The second day we had to have someone come up to the new room and fix the toilet as that one stopped working (all done very quickly and kindly). The pool could use some tlc for sure. It was tinged green on the bottom and sides in places and some of the brickwork was in need of repair. While it wasn’t overly bad, we couldn’t even skim the pool ourselves because the skimmer was ripped/rotted so badly it had no netting to speak of. If you don’t fancy having a pool and maybe the toilets were just bad timing and a fluke, the rest of the hotel was clean, friendly and comfortable.
Stayed 4 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I highly recommend it!

I had a getaway 8 day stay which was wonderful at this hotel. The hotel itself is clean and welcoming. The staff were always helpful. The inside of the room was outstanding for style and cleanliness. Finally the breakfast was always tasteful and delightful. I highly recommend it
Stayed 3 nights in May 2025

2/10 Terrible

Rose

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Upon booking I anticipated a room deposit which was added into the trips budget. Upon arrival I was greeted promptly and checked in ok. Then there the deposit i mentioned i was a little taken a back by how high the amount is for my daughter and I. What could we possibly do to destroy your property? The deposit is $50 at every other Holiday Inn express in Florida basically. So i with no hesitation agreed to pay that crazy amount and simply asked for a receipt. That's when your front desk clearks, came at me so aggressively and treated me like I'm under privileged to have a proff of purchase for the$75 charge deducted from my checking account. I'm still in awe/ shock how ill mannered the two men were and still can't provide me with a receipt or an explanation for why i can't have a receipt. I felt like they were going to kick out my 11 year old daughter and I surrounded to the stupidity. I'm incredibly disappointed with this situation and still don't understand why they acted so mean and aggressively towards us.
Stayed 1 night in May 2025

8/10 Good

Tami

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a little updating otherwise good place to st

Rooms looked clean. The carpets are old and shower doors needed a bit cleaning but sliding shower doors aren't best idea for hotels to keep clean. Good place to stay and staff was extremely nice!
Stayed 1 night in May 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

Richard checked me in and provided friendly and courteous service. He was quick and efficient. Quite professional. I wish I could remember the young lady who worked the breakfast area on Thursday morning by herself. She deserves special kudos for her attention to detail. Everything from making sure the food was replenished, to ensuring the hotel guests had every thing they needed. She kept the breakfast tables immaculate as well as the rest of the sitting area. Breakfast items were arranged and organized with the utmost of care and cleanliness. The food area was constantly cleaned and wiped down. Not one crumb of food anywhere. She made sure the bread and bagels were arranged "just so". Everything was perfect! The fresh fruit display, everything. Her wonderful personality and warm smile greeted the guests, including me, with a sense of happiness. What a wonderful way to start the day. I saw her three mornings. She is impressive. One can tell she loves what she does and most importantly, she loves taking care of people. What an asset! My room was clean and well maintained. The bathroom mirror! What a great mirror! The bed and pillows were very comfortable. This has nothing to do with the cleanliness of the room, but I wish the room had a regular chair instead of one of those chase chair things. That's just a personal preference, however. I highly recommend this location. I will certainly stay there again.
Stayed 4 nights in May 2025

10/10 Excellent

Ingrid, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on first floor near lobby so it was a little noisy especially early morning when food prep was going on.
Stayed 3 nights in May 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will book again!
Stayed 2 nights in May 2025

10/10 Excellent

Rae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roe's hotel experience.

I have no complaints. Everything was fine. The staff was friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

EDUARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Malina

Liked: Staff & service
Disliked: Cleanliness
Comfortable beds. Staff was very nice. Floor outside of the elevator was dirty with mulltiple stains. Breakfast was served on foam plates which made breakfast expieroence even worse. Scrambled eggs had a textue of fine crumbs. Hotel looks old and beat up. Night before we stayed in a hotel in similar price range and that hotel was amazing comparing to this one.
Stayed 1 night in Apr 2025

6/10 Okay

Tamra

Stayed 3 nights in Apr 2025