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Staff members were very thoughtful and friendly. We also had a wonderful dinner, well attended. We will come back to this hotel again for sure.

It was very conveniently located and comfortable.

Could not open the windows. The room was very hot even with the cooler and a big metal fan running all the time. The consept of the hotel is nice, but the heated room ruined the sleep.

The hotel kept cancelling our reservation. We had to contact them every day to get a new check in code. The last day they canceled our reservation altogether. We had to deal with AI to make contact. Then they would forward a new code. However my phone was low on battery and if I could not contact them we would be locked out with our luggage still inside. Our aircon had a blocked drain and leaked onto the floor. I had to turn off the power. I would never recommend this cost saving way the company adopted. I could have booked accommodation with a physical person to deal with in reception for the same price. I would then have someone to help with our problems.

Great location. Walkable to the centre but also right on a tram route. Very new, clean and comfortable. Shop and alko store very close. Very useful being able to self cater.

Nous avons beaucoup apprécié la proximité pour visiter Helsinki. L'endroit était accueillant, tranquille et propre. La cuisine était bien équipée et les indications claires. Les réponses ont été obtenues rapidement lorsque nous avons eu des questionnements pour activer le laveuse.

Lakeside Hotel and resort that was pretty quiet this time of year. Quite ok in many ways - maybe the breakfast was not the best ever.