6/10 Okay
Gregory
Traveled with partner
Apr 17, 2025
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The idea behind the property is excellent, a couples retreat in the Poconos. The good, the food at restaurant was absolutely superb. We also loved feeding the deer, they were so adorable. The bad, our room was not clean. For instance, after using the jacuzzi, and upon draining the water, a very large residue of sandy sediment remained the tub. After doing a bit of checking, it turns out this dirt came from the jacuzzi jets were means they were not or ever cleaned. To make matters worse we actually took a bath in this dirty water without even realizing. The switches also had an oily residue on them as well. We also felt the water in the swimming pool was over chlorinated. Lastly, the furniture as well as the room in general did not seem to be well maintained. I also would not recommend the suite package, since i did not feel it was worth the cost. You basically get rose petals spread all over the room, a bottle of champagne, some candles, a box of firewood and a box of chocolates. Since they dont seem to do housekeeping after a day the rose petals will start to decay, not a very nice site.
Gregory
Stayed 2 nights in Apr 2025
