6/10 Okay
James
Traveled with partner
Oct 23, 2024
Disliked: Cleanliness
The wildlife around the area was wonderful and the night time employee who checked us in was very nice and helpful, as well as the woman who worked the gift shop. We stayed in one of the rooms with the heart shaped whirlpool tub and were really looking forward to using it but then we noticed that the jets for the tub looked extremely dirty, as if they hadn’t been cleaned in some time. We ran a towel across the jets and the towel had a brown residue on it after. Needless to say we did not use the tub after that, which was extremely disappointing as we were really looking forward to that.
The next morning at checkout we brought this up to a supervisor and showed her pictures of the jets and she looked at the photos, asked what our room number was, and then walked away, and didn’t follow up with us after that.
James
Stayed 1 night in Oct 2024