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Candlewood Suites - Lancaster West by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites - Lancaster West by IHG

Exterior
Studio Suite, 1 King Bed, Accessible (Communications) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Suite, 1 King Bed, Accessible (Communications) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
100 South Tree Drive, Lancaster, PA, 17603
  • Dutch Apple Dinner Theatre
    ‪13 min walk‬
  • Franklin & Marshall College
    ‪8 min drive‬
  • Lancaster Marriott at Penn Square
    ‪10 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪39 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Days Inn & Suites by Wyndham Lancaster Amish Country

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1005)
The price is $71
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$79 total
includes taxes & fees
Apr 20 - Apr 21
Days Inn & Suites by Wyndham Lancaster Amish Country

About this property

Candlewood Suites - Lancaster West by IHG

Lancaster hotel close to Dutch Apple Dinner Theatre
Along with an indoor pool, this hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites - Lancaster West by IHG offers 85 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Candlewood Suites - Lancaster West by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Candlewood Suites - Lancaster West by IHG has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per week, plus a deposit of USD 75.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per week
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Lancaster West Hotel
Candlewood Suites Lancaster West
Candlewood Suites ncaster Wes
Candlewood Suites Lancaster West
Candlewood Suites Lancaster West by IHG
Candlewood Suites Lancaster West an IHG Hotel
Candlewood Suites - Lancaster West by IHG Hotel
Candlewood Suites - Lancaster West by IHG Lancaster
Candlewood Suites - Lancaster West by IHG Hotel Lancaster

Candlewood Suites - Lancaster West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 367 out of 730 reviews
Rating 8 - Good. 172 out of 730 reviews
Rating 6 - Okay. 84 out of 730 reviews
Rating 4 - Poor. 45 out of 730 reviews
Rating 2 - Terrible. 62 out of 730 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phuc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, excellent seẻvice.
Stayed 1 night in Jan 2025

2/10 Terrible

Jeremy

Stayed 2 nights in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Another perfect stay!
Stayed 1 night in Jan 2025

6/10 Okay

Erick

Stayed 1 night in Jan 2025

8/10 Good

Joseph

Business traveler
Liked: Staff & service
Room was a little dirty and the heat wasn't working, Internet and TV were terrible and bathroom was not very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thankful
Peaceful, relaxing
Stayed 2 nights in Dec 2024

2/10 Terrible

Mercedes

Stayed 2 nights in Dec 2024

2/10 Terrible

Carlos

Liked: Staff & service
Disliked: Cleanliness
Unfortunately I was giving a room that looked like it was used
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to Dutch apple dinner theater.
Only there (1) night but loved the suite room. It was spacious. King size bed. It had a small kitchen with full size fridge and sitting room. Big bathroom also. Very comfortable and quiet during sleeping hours considering it was New Years Eve. Very clean also. Downside is there is no breakfast or bar on premises which hubby would have preferred. There is an indoor pool but we did not use it so I cannot comment on it. It’s 3 min away from Dutch Apple theater which was a plus given our New Year’s Eve venue was there and a short drive.
King bed
Sitting room includes sofa bed
Small kitchen
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have a full size kitchen. Very spacious, clean and modern.
Stayed 2 nights in Dec 2024

4/10 Poor

Elizabeth, Philadelphia

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Overall, the stay was decent. What I found utterly ridiculous is that I wanted to check out on Sunday night instead of Monday morning. I didn’t want any refunds or anything - the pillows are just terrible and I was uncomfortable and I didn’t need to stay that night after all. They wanted to charge me $75 to turn in my keys early .. that’s obnoxious. My husband had to stop by after his overnight work shift just to drop off the keys. We will not stay at another Candlewood or IHG hotel if that is their policy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
The room was very nice, comfortable, and clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Nice stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Dec 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was fine. The room was clean and nice. I did not enjoy the bed as it was not comfortable nor were the pillows. Otherwise my stay was fine.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was sweet and helpful. The room was very pretty, clean, and modern.
Stayed 2 nights in Dec 2024

10/10 Excellent

Darla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

justin, Leonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Good Enough..
Stayed 3 nights in Dec 2024

10/10 Excellent

Marcella

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Definitely will return and recommend to stay here.
Stayed 1 night in Dec 2024

10/10 Excellent

LAWRENCE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great!!! Very Clean!!!
Stayed 1 night in Dec 2024

10/10 Excellent

AMALIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite all here very nice.love it nice room
Stayed 1 night in Dec 2024

6/10 Okay

Kendra

Liked: Cleanliness, property conditions & facilities
Given wrong room at check in
Stayed 1 night in Dec 2024

6/10 Okay

Patricia, Standish

Traveled with family
Liked: Cleanliness
The floor was noisy ( guests next door) , kids running around, jumping up and down. The toilet seat is falling off. Girl at the front counter would not accodate a 1st floor room. The hotel had a strange oder.
Stayed 1 night in Dec 2024