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Comfort Inn Lancaster at Rockvale

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn Lancaster at Rockvale

Premium bedding, pillowtop beds, desk, blackout drapes
Exterior
Interior entrance
Fitness facility
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • Rockvale Outlets
    ‪1 min walk‬
  • American Music Theatre Lancaster
    ‪7 min walk‬
  • Amish Farm and House
    ‪10 min walk‬
  • Lancaster, PA (LNS)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Tru by Hilton Lancaster East

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (1001)
The price is $88
per night
$98 total
includes taxes & fees
Feb 5 - Feb 6
Tru by Hilton Lancaster East

About this property

Comfort Inn Lancaster at Rockvale

Lancaster hotel with free breakfast, connected to a shopping center
A 24-hour front desk, express check-out, and a lobby fireplace are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, ATM/banking services, and multilingual staff assistance are onsite.
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Complimentary self parking is available on site.

Comfort Inn Lancaster at Rockvale is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 11.10 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Comfort Inn Lancaster at Rockvale Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1002 reviews" "
Rating 8 - Good. 306 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 33 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay over all
Mostly excellent. The assembly at the sink .. the metal piece that moves making the water warm or cold was detached- needing to be reattached- which I reported to the gentleman at front desk in the morning.
Stayed 1 night in Oct 2024

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
Solid middle of the road establishment. Staff was pleasant. Amenities were average. Room was a bit dated but location was convenient to Lancaster attractions. I would stay here again but felt it was a bit pricey for a dated property.

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Dennis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dingy and stale room
The hotel room was dingy and unwelcoming. The rooms are not updated and the hotel refused to clean our room. We were told it wasn’t in the contract. I have never experienced this before.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Maribel

Liked: Cleanliness, property conditions & facilities
Great location’
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebeca

Stayed 2 nights in Sep 2024

8/10 Good

Evette

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Sep 2024

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, the place was clean, close to Sight and Sound. We met some nice people from Canada while dining.
Stayed 2 nights in Oct 2024

8/10 Good

Noemi

Traveled with family
Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Ricardo

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelled bad and air conditioner was very loud all ight long. Very old and dated
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Lancaster for two days. One night in the hotel. The place was clean, check-in was quick and friendly. Room was a bit older but very clean. Slept very well on the beds. Breakfast was better than average.
Stayed 1 night in Sep 2024

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Do not contact me in any way, shape, or, form. We will never stay in another Comfort Inn.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and quiet. Overall good value.
Stayed 1 night in Sep 2024

10/10 Excellent

Machele

Stayed 2 nights in Sep 2024

10/10 Excellent

Benito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Disliked: Amenities
dated, horrible coffee, thin walls, sticky floors
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hav someone call me please about stay
The female employee that checked us in wad awesome! Breakfast in morning was a dissapointment. Sausage links were burn't to a crisp. Was a alot of new help different from previous stay Grass was being cut when we arrived. Next morning our car was covered with grass clippings. I had car detailed b4 trip No excuse for that. Had 2 hav it cleaned soon as we got home Don't plan to stay again. Asked 4 someone 2 contact me but they didn'
Stayed 2 nights in Sep 2024

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the fact that the handicap bathroom had a bathtub instead of a walk-in shower, I would’ve appreciated a mirror over the desk to be used as a dressing table.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, North Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
We felt safe and the rooms were clean.
Stayed 2 nights in Sep 2024