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Heritage Hotel Lancaster

3.0 star property
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Photo gallery for Heritage Hotel Lancaster

Exterior
Seasonal outdoor pool, pool umbrellas
Deluxe Room, 1 King Bed, Jetted Tub, Pool View | Premium bedding, desk, blackout drapes, soundproofing
Breakfast, lunch and dinner served
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
500 Centerville Rd, Lancaster, PA, 17601
  • Dutch Apple Dinner Theatre
    ‪1 min walk‬
  • Leisure Bowling & Golfing Center
    ‪2 min drive‬
  • Field of Screams
    ‪3 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View | Premium bedding, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Hotel Lancaster

Lancaster hotel steps from Dutch Apple Dinner Theatre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Heritage Hotel Lancaster offers 164 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 35-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Heritage Hotel Lancaster provides a 24-hour fitness center and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and 5 meeting rooms. Event facilities measuring 4844 square feet (450 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Heritage Hotel Lancaster has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Heritage Hotel Lancaster has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Direct Key mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Heritage Hotel Lancaster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 1005 reviews
Rating 8 - Good. 348 out of 1005 reviews
Rating 6 - Okay. 98 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but well maintained hotel. The staff was very friendly and the housekeeping was excellent and accommodating. The rooms were clean and very comfortable. We will definitely stay here when visiting Lancaster. Just a 7 minute drive to Franklin and Marshall College and next door to the Dutch Apple Dinner Theater.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very simple, nice, and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with nice staff. Loved having a restaurant on site after a long day of shopping
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Teresa

Traveled with partner
Liked: Staff & service
They only gave me breakfast for one day. They said it was not included. Also the property As of upgrade and Restaurant looking very Old Parking area very dark
Stayed 2 nights in Nov 2024

8/10 Good

Bryce

Stayed 1 night in Sep 2024

10/10 Excellent

Terry, Millsboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property BUT extremely clean, comfortable bed, quiet. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price
Price they charge is too high for the room. Rooms are small. hotel is outdated and really needs an update
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

jessica l

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 👍
Stayed 1 night in Nov 2024

10/10 Excellent

Irene K

Traveled with group, Traveled with family
Liked: Property conditions & facilities
We go to the Dutch Apple Dinner Theater several times a year. We always stay at the Heritage which is right next door. You can actually walk there. Everyone is pleasant, the rooms are comfortable and the restaurant is great.
Stayed 1 night in Nov 2024

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is conveniently located right off the main highway, but you don’t hear the noise. It’s also right next-door to a fun restaurant/bar. I was visiting my daughters college and it was very convenient for me to stay here. It’s like a throwback old style hotel with a lot of charm.
Stayed 2 nights in Oct 2024

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff and cleaning staff were so helpful and friendly
Stayed 1 night in Oct 2024

10/10 Excellent

JOSE, Gordonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast friendly check in.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 2 nights in Oct 2024

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre Halloween get away
Not a bad place. Restaurant is nice. The construction going on the area out front did suck. Very busy road. Small roof but ok for two
Stayed 2 nights in Oct 2024

8/10 Good

Ann

Liked: Amenities
Rooms clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

J Manuel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. The hotel as a whole is very clean.
Stayed 1 night in Oct 2024

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed comfortable and room dark -great to sleep in. Plenty of towels.
Stayed 1 night in Oct 2024