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Heritage Hotel Lancaster

3.0 star property
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Photo gallery for Heritage Hotel Lancaster

Seasonal outdoor pool, pool umbrellas
Interior entrance
Interior entrance
Fountain
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Gym
  • Breakfast available
$140
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
500 Centerville Rd, Lancaster, PA, 17601
  • Dutch Apple Dinner Theatre
    ‪1 min walk‬
  • Franklin & Marshall College
    ‪8 min drive‬
  • Spooky Nook Sports
    ‪9 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(47 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View | 1 bedroom, premium bedding, desk, blackout drapes

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Hotel Lancaster

3-star Lancaster hotel steps from Dutch Apple Dinner Theatre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Heritage Hotel Lancaster offers 164 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 35-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Heritage Hotel Lancaster provides a 24-hour fitness center and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and 5 meeting rooms. Event facilities measuring 4844 square feet (450 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Heritage Hotel Lancaster has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Heritage Hotel Lancaster has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Direct Key mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Heritage Hotel Lancaster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1009 reviews
Rating 8 - Good. 307 out of 1009 reviews
Rating 6 - Okay. 94 out of 1009 reviews
Rating 4 - Poor. 37 out of 1009 reviews
Rating 2 - Terrible. 38 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Carla

Traveled with partner
Liked: Cleanliness
It was very convenient for what we needed. It is a little dated but appeared to be clean. They get busy with kids' teams on weekends and it can get a little loud at times in the hallways.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice room and property.
Stayed 1 night in May 2025

6/10 Okay

Thomas

Stayed 1 night in May 2025

8/10 Good

Lamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff were friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All around excellence.

Heritage was very clean. Did not have any odors. Bed was very comfortable. Single serve kpod coffee maker in room. Staff was helpful and nice. Restaurant on-site was excellent. Finally found a place in the area that I will definitely go back to.
Stayed 2 nights in May 2025

8/10 Good

Sara, Battle Creek

Traveled with family and small children
Liked: Cleanliness, amenities
.
Stayed 1 night in May 2025

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert, Wilcox

Liked: Cleanliness, property conditions & facilities
Staff was great and very hopeful
Stayed 1 night in May 2025

8/10 Good

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Definitely a bit dated, but it was pretty good!
Stayed 1 night in May 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth H

Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for our family reunion

This is a great place to stay when visiting Lancaster County. My stay was 3 nights (Fri/Sat/Sun) and it was very quiet each night, I didn't hear any noise at all except about 9 AM each morning. The beds was confortable and the room was very clean. Loxley’s Restaurant is excellent- I ate there each day, delicious food ! Our reunion was accomodated in a private room, which was perfect size and much appreciated! The front desk staff is very friendly and helpful and Housekeeping staff was also very pleasant. This is a great location to see Lancaster. We saw 5 covered bridges, several Amish horse and buggies on the rural roads and much more. Most of our reunion attendees are from Lancaster County and it was a wonderful trip, great to see Lancaster again !
Stayed 3 nights in May 2025

10/10 Excellent

Morgan

Stayed 1 night in May 2025

4/10 Poor

Sonia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I used to love to come to this hotel. But not now. It looks run down and furniture by the lobby old and dirty. Breakfast was not the quality it used to be.
Stayed 1 night in May 2025

10/10 Excellent

Al-Hakim

Stayed 1 night in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rafael L.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

4/10 Poor

Estefany, Ewing

Traveled with family
Liked: Staff & service, amenities
The ceiling in the bathroom was leaking water. Very outdated.
Stayed 2 nights in May 2025

10/10 Excellent

Irene K

Traveled with group
Stayed 1 night in May 2025

10/10 Excellent

Ioana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for just one night, during a VB tournament. It is only 12 mins away from Spooky Nook Sports Complex, it has a restaurant with buffet-style breakfast (not included, but discounted for the hotel guests), walking distance to Giant supermarket, Dunkin and a pizza place (or a 3-min drive), which was perfect. The staff was friendly, the room was clean, and the bed comfy. We’ve had a very nice stay and fitted our needs.
Stayed 1 night in May 2025

8/10 Good

Gerard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean but the hallways were not
Stayed 1 night in May 2025

10/10 Excellent

Anatoly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Everyone is great!
Stayed 1 night in May 2025