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Holiday Inn Express & Suites Lancaster by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Lancaster by IHG

Exterior
Property amenity
Restaurant
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $145
includes taxes & fees
May 31 - Jun 1

Explore the area

View in a map
1861 Riverway Dr, Lancaster, OH, 43130
  • Place, Hocking Park
    ‪17 min walk‬
  • Place, Glassco Park
    ‪6 min drive‬
  • Place, Hocking Hills State Park
    ‪28 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

9.2 out of 10
Wonderful
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(31 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Communications Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Hearing Accessible (Communications Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds

In-room safe, desk, soundproofing, iron/ironing board

Suite, Multiple Beds

9.8 out of 10
Exceptional
(10 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About this property

Holiday Inn Express & Suites Lancaster by IHG

Lancaster hotel with free weekday breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Lancaster by IHG offers 79 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites Lancaster by IHG features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. For a surcharge, an area shuttle within 10 miles is available to guests. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express & Suites Lancaster by IHG is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge) up to 10 mi
  • Free self parking on site

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Lancaster
Holiday Inn Express Lancaster
Lancaster Holiday Inn Express
Holiday Inn Express Lancaster Hotel

Holiday Inn Express & Suites Lancaster by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 778 reviews
Rating 8 - Good. 209 out of 778 reviews
Rating 6 - Okay. 66 out of 778 reviews
Rating 4 - Poor. 41 out of 778 reviews
Rating 2 - Terrible. 28 out of 778 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities
Yes, everyone and everything was great!
Stayed 1 night in Feb 2026

10/10 Excellent

Lindy

Stayed 1 night in Feb 2026

10/10 Excellent

Brenda

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Staff was super nice and helpful. Would definitely stay again!!!
Stayed 2 nights in Feb 2026

2/10 Terrible

Tracy

Stayed 1 night in Feb 2026

8/10 Good

Kerith

Stayed 2 nights in Jan 2026

8/10 Good

Amber

Room was nice, staf
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Nita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient & easy to find. All staff members we encountered were professional, friendly, and very helpful. The room was spacious, comfortable, and clean. It was the perfect place to stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

shonna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes ,and yes
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Stayed 2 nights in Dec 2025

8/10 Good

Anthony

Stayed 1 night in Dec 2025

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Friendly service, fast, efficient and informative!
Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay everything's updated and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Joyce

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nike

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services
Stayed 3 nights in Dec 2025

2/10 Terrible

Brent

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My wife had leg surgery and wanted to have a bathtub i specifically got this room because the pictures show a bathtub. Get to the room, shower. Go back and request a room with a tub and find out they have none. Offer to pay for a whirlpool room, they have none. If you have no bath tub, dont put a picture of one, thats false advertising.
Stayed 1 night in Dec 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities
Very clean room and great breakfast and love the noon checkout
Stayed 1 night in Dec 2025

8/10 Good

Donna, Pomeroy

Liked: Cleanliness, amenities, property conditions & facilities
The Staff was courteous but not enough parking.
Stayed 1 night in Dec 2025

8/10 Good

Kurt

Stayed 2 nights in Nov 2025

10/10 Excellent

ALEXANDRIA MARIE

Stayed 1 night in Nov 2025

10/10 Excellent

Jessie Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff, Amenities,comfortable .
Stayed 1 night in Oct 2025

8/10 Good

John

Room clean staff wonderful
Stayed 3 nights in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Oct 2025