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Holiday Inn Lancaster by IHG

4.0 star property

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Photo gallery for Holiday Inn Lancaster by IHG

Spa
Indoor spa tub
Exterior
Daily English breakfast for a fee
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
The current price is $109
includes taxes & fees
Jun 21 - Jun 22

Explore the area

View in a map
Caton Road, Lancaster, England, LA1 3RA
  • Place, Lune Aqueduct
    ‪10 min walk‬
  • Place, The Centre at Halton
    ‪3 min drive‬
  • Place, Lancaster University
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(16 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

8.6 out of 10
Excellent
(44 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Premium Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

7.6 out of 10
Good
(24 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(29 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About this property

Holiday Inn Lancaster by IHG

4-star Lancaster hotel with restaurant
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a conference center are onsite. Housekeeping is available on request.
Holiday Inn Lancaster by IHG offers 156 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a steam room, and a children's pool.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, Holiday Inn Lancaster by IHG features a health club and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 215 square feet (20 square meters) include a conference center. This business-friendly hotel also offers a children's pool, multilingual staff, and a garden. Complimentary self parking is available on site.

Holiday Inn Lancaster by IHG is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (215 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (25 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1007 reviews
Rating 8 - Good. 318 out of 1007 reviews
Rating 6 - Okay. 150 out of 1007 reviews
Rating 4 - Poor. 85 out of 1007 reviews
Rating 2 - Terrible. 63 out of 1007 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and comfortable room, great breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Yes I managed to get into the hotel room at about 10 am and had a swim in the morning the food is very good and all the staff are very friendly and helpful
Stayed 1 night in Feb 2026
Verified

6/10 Okay

mark

Liked: Cleanliness, staff & service, amenities
Friendly staff. Good leisure facilities. Bar area not very comfortable
Stayed 1 night in Feb 2026
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and comfortable hotel to stay on the drive up to Scotland
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Staff, staff, STAFF! Really make this a welcoming and efficient place to stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mr Anthony David

Liked: Cleanliness, staff & service, amenities
Amazing hotel with great spa facilities, friendly and attentive staff. The room was spacious enough for two adults and two children plus one dog. We ate an evening meal in the restaurant as we were on a dinner but in breakfast wait the staff again were great with brilliant gluten-free options on the menu.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities
Lovely clean hotel cannot fault it and reception staff super friendly and accommodating would highly recommend this hotel which is booked for two nights not just one
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stivan

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean and the staff are very friendly and helpful the hotels had everything you needed for a good stay food was very nice would stay there again
Stayed 1 night in Dec 2025
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities
Yes the room was good , staff good generally very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, amenities
Disliked: Staff & service
Great room, not so good customer service on arrival at check in.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, amenities
Everything was great! Just what we need as our overnight stay on our way to Scotland from South Wales 👍
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Unspecified

Liked: Cleanliness, staff & service, amenities
A lovely stay clean room good food
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
Staff were very friendly. The room was spacious
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation well located, staff very helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, clean and comfortable with great facilities
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spotless, bed and pillows were very comfy. Would stay again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Faraz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, pool and good value for money

Our stay was wonderful, good location for travelling to Lake District and kids loved the pool and play area
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Atta

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet clean room; also very conveniently located.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ian

Excellent reception and restaurant service.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
Good sized room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Amenities
Great value, friendly helpful staff and breakfast was great
Stayed 1 night in Jun 2025