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Holiday Inn Lancaster by IHG

3.5 star property

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Photo gallery for Holiday Inn Lancaster by IHG

A hotel exterior with a terrace dining area, outdoor seating, and a sign for "The Imperial Terrace".
A spacious indoor dining area with multiple tables and chairs, ceiling lights, and potted plants.
A modern interior with abstract metal sculptures and potted plants.
An indoor swimming pool with lounge chairs and potted plants.
A green tufted sofa with a yellow pillow, a brown bench, and a wooden side table with a magazine.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $141
includes taxes & fees
Jul 14 - Jul 15

Explore the area

View in a map
26 East Chestnut Street, Lancaster, PA, 17602
  • Place, Lancaster Marriott at Penn Square
    ‪6 min walk‬
  • Place, Central Market
    ‪6 min walk‬
  • Place, Lancaster County Convention Center
    ‪8 min walk‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room

A neatly made bed with white bedding and pillows against a wooden headboard.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a nightstand, a lamp, and a framed picture on the wall.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

A hotel room with a bed, a nightstand, a lamp, and a framed picture on the wall.

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(78 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

A hotel room with two beds, a nightstand with a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

7.4 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

A hotel room with a bed, a nightstand, a lamp, and a framed picture on the wall.

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

A bathroom with a shower, a sink, and a mirror.

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a framed picture on the wall.

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a nightstand, a lamp, and a framed picture on the wall.

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Holiday Inn Lancaster by IHG

3.5-star hotel in Historic Downtown Lancaster
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Holiday Inn Lancaster by IHG offers 215 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Lancaster by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 13 meeting rooms. Event facilities measuring 22000 square feet (2044 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Holiday Inn Lancaster by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Imperial - This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Imperial

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • 22,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Holiday Inn Lancaster by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 508 out of 1002 reviews
Rating 8 - Good. 257 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facilities, and convenient location in center of town.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was gorgeous and all the staff were amazing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff is always super friendly
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Patrick

Staff was very friendly and helpful, property is in a great location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for travel to downtown Lancaster. Close toany restaurants and bars. Hotel restaurant is very good. The room was very clean and the bed was comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service
Rooms were fine. Location was great restaurant was great bartender was top-notch.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Staff was excellent room was nice
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, and there was a nice sized counter in the bathroom for toiletries. Nothing fancy, but it met our needs. The staff were friendly and helpful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, quiet and located in a very convenient area!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Domingo

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, clean and centrally located.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Very clean, nice staff, enjoyed our stay!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice and just as expected.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Great area. Nice attached restaurant. Lovely coffee shop across the street. Excellent parking is only $1. The room was large and wonderful. I would definitely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, property conditions & facilities
very clean and the restaurant connected to the hotel was excellent.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Kristi

Liked: Cleanliness, staff & service
We had a nice stay at the Holiday Inn in Lancaster. The location is great and is within walking distance of most everything, restaurants, shopping, and the Convention Center. The staff were excellent and provided wonderful service. The door to our room did have a gap from the floor and so we could hear everything in the hallway.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Clean, quiet room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Efficient, professional, and kind staff- clean and well appointed facilities. Quiet hours ◡̈ great and convenient location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean and comfortable!
Stayed 1 night in Jan 2026
Verified

8/10 Good

SANDRA

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, beds were comfortable. Walking distance to bars and restaurants. Staff was amazing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, amenities, property conditions & facilities
Yes...great service..great location
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Linette

Liked: Cleanliness, staff & service
Unfortunately the restaurant closed shortly after our arrival so we had to find another option for a late dinner. And we had to switch rooms mid stay due to not having any hot water.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying here!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, amenities
The room was exceptionally clean, staff was more than friendly, excellent service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

EMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly environment
Stayed 3 nights in Dec 2025