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Holiday Inn Lancaster, an IHG Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Lancaster, an IHG Hotel

Terrace/patio
Exterior
Exterior
Exterior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
26 East Chestnut Street, Lancaster, PA, 17602
  • Central Market
    ‪6 min walk‬
  • Lancaster Marriott at Penn Square
    ‪6 min walk‬
  • Fulton Theatre
    ‪7 min walk‬
  • Lancaster, PA (LNS)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Lancaster Marriott at Penn Square

Pool
Spa
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1002)
The price is $151
per night
$168 total
includes taxes & fees
Feb 16 - Feb 17
Lancaster Marriott at Penn Square

About this property

Holiday Inn Lancaster, an IHG Hotel

3.5-star hotel in Historic Downtown Lancaster
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Holiday Inn Lancaster, an IHG Hotel offers 215 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Lancaster, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 13 meeting rooms. Event facilities measuring 22000 square feet (2044 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Holiday Inn Lancaster, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Imperial - This restaurant serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Imperial

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • 22,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Lancaster, An Ihg
Holiday Inn Lancaster, an IHG Hotel Hotel
Holiday Inn Lancaster, an IHG Hotel Lancaster
Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster

Holiday Inn Lancaster, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 432 out of 889 reviews" "
Rating 8 - Good. 264 out of 889 reviews" "
Rating 6 - Okay. 108 out of 889 reviews" "
Rating 4 - Poor. 51 out of 889 reviews" "
Rating 2 - Terrible. 34 out of 889 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Harry

Stayed 1 night in Sep 2024

4/10 Poor

Anne

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel presented me with a bill at the end of my stay that showed that my room cost $50 less than Expedia charged my credit card. I am not happy.
Stayed 1 night in Oct 2024

8/10 Good

Amber

Stayed 1 night in Oct 2024

4/10 Poor

Ramona

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best hotel
This stay was part of a longer business trip. We stayed in 2 other holiday inns during this trip and this particular one was horrible compared to our other stays. I will say the location is excellent. The room was run down, air conditioner was not working right, when asked if we could move rooms because of the noise level from neighbors we were denied, there was an issue with our breakfast tickets and we need a printed receipt for work and we are still having trouble getting it. We travel to Lancaster for work multiple times a year and we will never stay here again.
Stayed 5 nights in Oct 2024

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Toilet and air conditioner in room where broken. Too many bums outside to walk around. Connected restaurant expensive and messes up order then yells at you. Front desk staff was very nice though.
Stayed 5 nights in Oct 2024

10/10 Excellent

Leslie

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was huge, perfect for a trip with 2 teens and the dog. Staff was helpful with suggestions for where to walk the dog. Very convenient for all the Lancaster shops & restaurants. We'll be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 2 nights in Oct 2024

8/10 Good

Stanley

Stayed 2 nights in Oct 2024

10/10 Excellent

Yitzchak

Stayed 2 nights in Jun 2024

8/10 Good

joan e boppel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
We received very poor service at the Imperial Restaurant, specifically from the bar tender. He was polite, however, the drinks were made poorly, incorrectly, and one (a simple vodva martini) tasted like something other than vodka was in it. He also made a couple of drinks at a time for my party of eight, and then woul make drinks for other people, and then came back to finishing our order - this happened a few times so it took 15-20 minutes before we all had a drink.
Stayed 1 night in Oct 2024

8/10 Good

Janice

Liked: Staff & service, property conditions & facilities
We were there for one night. Front desk staff were friendly and efficient. Rooms were spotless beautifully decorated, comfortable bed. We would highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

sandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our weekend getaway. Will definitely come back.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jacob

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is teetotal, if you want a beer with your meal - no chance!
Stayed 1 night in Oct 2024

8/10 Good

Doree

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice clean hotel with convenient parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service
Great hotel. The men at the front desk were awesome at check in. They were so helpful!
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

joseph

Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the full bottles of shampoo, conditioner, and body wash. Also many outlets to charge phones was nice
Stayed 1 night in Sep 2024

6/10 Okay

Jessie, New York

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

luis, central islip

Stayed 1 night in Aug 2024

6/10 Okay

Holly

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel attended our expectation. It is a good option.
Stayed 2 nights in Jul 2024