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Holiday Inn Palmdale-Lancaster, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Palmdale-Lancaster, an IHG Hotel

Interior
Outdoor pool, sun loungers
Exterior
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot Tub

Explore the area

Map
38630 5th St W, Palmdale, CA, 93551
  • Palmdale Regional Medical Center
    ‪17 min walk‬
  • Palmdale City Hall
    ‪3 min drive‬
  • Antelope Valley Mall
    ‪4 min drive‬
  • Palmdale, CA (PMD-Palmdale Regional)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Minifridge)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds (Minifridge)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Double Beds

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Exterior

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includes taxes & fees
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About this property

Holiday Inn Palmdale-Lancaster, an IHG Hotel

3-star Palmdale hotel close to Palmdale Regional Medical Center
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Palmdale-Lancaster, an IHG Hotel offers 148 accommodations with video-game consoles and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Holiday Inn Palmdale-Lancaster, an IHG Hotel provides a spa tub and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 1650 square feet (153 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Palmdale-Lancaster, an IHG Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 5:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.
5th Street Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 5:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; USD 5 to 14.95 for adults and USD 5 to 14.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 5th Street Bistro

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,650 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 14.95 for adults, and USD 5.00 to 14.95 for children
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Hotel Palmdale-Lancaster
Holiday Inn Palmdale-Lancaster
Holiday Inn Palmdale-Lancaster Hotel

Holiday Inn Palmdale-Lancaster, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 654 out of 1001 reviews" "
Rating 8 - Good. 198 out of 1001 reviews" "
Rating 6 - Okay. 63 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brandi

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

Ebony

Stayed 7 nights in Oct 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

carl

Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle, Dunnellon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was most impressed by the staff, ease of check-in, and most especially the awesome level of soundproofing in our room. I could see traffic from our window including large trucks but could not hear a thing! We slept like babies here! Comfy bed. Everything super clean. Would definitely stay again. Great value.
Stayed 1 night in Oct 2024

10/10 Excellent

Alicia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although our room was supposed to be ready at 3 pm and wasn’t ready until 4:30 pm, the person at the front desk was very nice. She seemed overworked and deserved more help. She handled the situation very well. My brother in law had the same issue and he had the same experience. The hotel was very clean and quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Abike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

ENEDINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Rikkie

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Check in and check-out wae a breeze. Room on 5th floor and verry clesn. Shout out to Margaret. Courteous and friendly.
Stayed 1 night in Oct 2024

8/10 Good

robert

Stayed 1 night in Sep 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities
Pretty clean and quiet
Stayed 5 nights in Oct 2024

2/10 Terrible

Jeannette

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in was the worst experience I have had in a long time. Hotel said reservation was for the following month and they couldnt help since it was booked through hotels.com. Being able to talk to hotels.com was a 30-45 min wait on hold. Just to be told the dates were correct and the hotel staff should have the correct dates. At the end had to be given a refund for a hotel stay and rebook there at the hotel counter.
Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2024

8/10 Good

Davina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Available
Nice
Stayed 1 night in Oct 2024

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too noisy
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Great and fast service!
Stayed 2 nights in Oct 2024

6/10 Okay

fabio

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Stayed 1 night in Sep 2024

2/10 Terrible

Dior

Disliked: Staff & service
Horrible staff, Their attitudes are out of control
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up.
Very comfortable and convenient. Everything was very low-key. Check-out time isn't posted in the room. It's 11:00AM, but nobody seemed to care. The only downside is that they didn't have enough luggage carts. Overall, I would recommend, and I will stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant nice, great chef that night. Room comfy, no issues The check in person (forgot her name ) was very, very helpful with everything from our check-in to helping me. Try to hook up my Wi-Fi on my Alexa that night.
Stayed 1 night in Sep 2024

8/10 Good

Ekaterina

Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia

Stayed 1 night in Sep 2024