Home2 Suites by Hilton Palmdale, CA

3.0 star property

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Photo gallery for Home2 Suites by Hilton Palmdale, CA

Individually furnished, desk, laptop workspace, blackout drapes
Outdoor pool
55-inch LCD TV with premium channels, TV
Terrace/patio
Individually furnished, desk, laptop workspace, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Parking included
  • Housekeeping
  • Gym

Explore the area

Map
38750 5th Street West, Palmdale, CA, 93551
  • Palmdale Regional Medical Center
    ‪15 min walk‬
  • Palmdale City Hall
    ‪2 min drive‬
  • Antelope Valley Mall
    ‪3 min drive‬
  • Palmdale, CA (PMD-Palmdale Regional)
    ‪14 min drive‬

Room options

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

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About this property

Home2 Suites by Hilton Palmdale, CA

3-star Palmdale hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Limited housekeeping is available.
Home2 Suites by Hilton Palmdale, CA offers 93 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas and include double sofa beds. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Home2 Suites by Hilton Palmdale, CA features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Home2 Suites by Hilton Palmdale, CA is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 250.00 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 125 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 125 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites Hilton Palmdale CA Hotel
Home2 Suites Hilton Palmdale CA
2 Suites Hilton Palmdale CA
Home2 Suites by Hilton Palmdale CA
Home2 Suites by Hilton Palmdale, CA Hotel
Home2 Suites by Hilton Palmdale, CA Palmdale
Home2 Suites by Hilton Palmdale, CA Hotel Palmdale

Home2 Suites by Hilton Palmdale, CA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 248 out of 337 reviews
Rating 8 - Good. 50 out of 337 reviews
Rating 6 - Okay. 17 out of 337 reviews
Rating 4 - Poor. 7 out of 337 reviews
Rating 2 - Terrible. 15 out of 337 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Business traveler
Liked: Room comfort
The staff were friendly. They did not come for cleaning as they offered, that is every other day. To toilet seat was broken.
Stayed 3 nights in Jan 2025

6/10 Okay

Jorge

Liked: Staff & service
C
The restroom was not cleaned. When taking a shower their was pubics
Stayed 1 night in Jan 2025

2/10 Terrible

Edward

I liked everything about my stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Suzzan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Hector

Stayed 1 night in Dec 2024

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend stay
Everything was great, will definitely come back. I couldn't figure out how to turn the tv on. They promptly fix the problem. Other then that it was a smooth stay from check in to check out.
Stayed 7 nights in Dec 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rebekah

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for a family. The only thing that was a little disappointing was I was expecting the pool to be heated or a hot tub which they do not have.
Stayed 2 nights in Dec 2024

4/10 Poor

Vickie

Liked: Staff & service
Disliked: Cleanliness
Terrible
Pubic Hair in shower in the 1st room when I checked in so had to be moved to another room. Front desk person saw the evidence as well & notified her supervisor. Like myself, guests were complaining about the breakfast: no food at 9:30am though told verbally & given a paper stating till 10am. The bagels were stale, eggs selection less than desirable & overall needs drastic improvement. If I were a secret shopper, it would be rated a “3” cause my room was good and the Apple juice. Guests come not only to sleep.. but to enjoy the experience which was definitely “lacking”!
Stayed 1 night in Dec 2024

10/10 Excellent

DOREEN

Liked: Property conditions & facilities
I was a quick stay Business related The property was conveniently located Clean
Stayed 1 night in Dec 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great EXCEPT the breakfast. The oatmeal was hardly cooked at all - it looked basically like someone had thrown oats into some warm water. Yuck! Eggs, etc were only lukewarm. Coffee - I don’t know what kind you used but it was way too strong (not measured correctly?) & had a strange taste to it. Yogurt machine: drip, drip, drip…You can do better than this folks!
Stayed 1 night in Dec 2024

10/10 Excellent

Yehsiming

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved having a small kitchen in our room. Also they have a great continental breakfast spread.
Stayed 1 night in Dec 2024

2/10 Terrible

Shelby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Greg

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Half as good as holiday inn express.
No power in half the room. Ac and heat had no power, lights by bed had no power, shower had no hot water unless it ran for 4 mins. Water flow was rediculously little. Breakfast was cold, coffee was too strong, no milk first day.
Stayed 2 nights in Nov 2024

2/10 Terrible

Burgundi

Traveled with partner
Disliked: Staff & service
Staff at the front desk were extremely rude to me. I called the front desk regarding fees and was given misinformation. I spoke to two ladies and I had to cancel my reservation at 3pm check in because of that and I just didn’t feel comfortable staying there. My phone was dying so I went to charge my phone outside the facility in order to look for another room. The staff began to yell at me from inside as soon as I plugged the phone up. They told me that I needed to leave now and that the outlets are for guests only.. being very hostile. I have never experienced being treated like that and I didn't expect it cause the interaction was less than 3 mins between each other. I will not even think to book with this hotel ever.
Stayed 1 night in Nov 2024

10/10 Excellent

Albert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet and nice hotel.
Stayed 1 night in Nov 2024

8/10 Good

Elidia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Smell like weed when you come in
Stayed 1 night in Oct 2024

10/10 Excellent

angel

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. I feel breakfast should be served earlier on the day on the weekends.
Stayed 2 nights in Sep 2024