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Lancaster Inn and Suites

2.0 star property

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Photo gallery for Lancaster Inn and Suites

Lobby sitting area
Exterior
Lobby
Property entrance
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
$109
includes taxes & fees
Oct 14 - Oct 15

Explore the area

View in a map
1475 Lancaster Road, Manheim, PA, 17545
  • Place, Root's Country Market & Auction
    ‪2 min drive‬
  • Place, Spooky Nook Sports
    ‪7 min drive‬
  • Place, Dutch Apple Dinner Theatre
    ‪13 min drive‬
  • Airport, Lancaster, PA (LNS)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(100 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pet Friendly, 2 Queen Beds

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Pet Friendly, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pet Friendly Suite, 1 Bedroom

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Pet Friendly Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Lancaster Suites

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,032 reviews
Lancaster Suites

About this property

Lancaster Inn and Suites

Manheim hotel close to Root's Country Market & Auction
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request.
Lancaster Inn and Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves.

This Manheim hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Lancaster Inn and Suites features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This Manheim hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Onsite self parking is complimentary.

Lancaster Inn and Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Inn Lancaster
Lancaster Inn Manheim
Lancaster Manheim
Lancaster Inn and Suites Hotel
Lancaster Inn and Suites Manheim
Lancaster Inn and Suites Hotel Manheim

Lancaster Inn and Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 522 out of 1006 reviews
Rating 8 - Good. 276 out of 1006 reviews
Rating 6 - Okay. 119 out of 1006 reviews
Rating 4 - Poor. 56 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort

Good Value

Room was very clean and comfortable. Suite was spacious. The appliances were a bit old, but functional. Staff was very friendly and helpful. Upgrades were being done during our stay, but they did not at all interfere. Overall, great value for the money!
Stayed 2 nights in Jun 2025

8/10 Good

Marsha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night due to traveling down to Virginia. Very nice property, everything inside was neat, clean. One place we will stay again. Suggestion, put something in the bottom of the tub, for traction, very slippery. Also, put a liner on the inside of shower curtain to keep water inside of shower, No phone in room. Bed very comfortable, Breakfast very good.
Stayed 1 night in Jul 2025

8/10 Good

Brenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Stayed 4 nights in Jul 2025

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

My son and I were in town for a basketball tournament and had a great stay! The breakfast did not offer any hot options, but that was the only downfall. We would definitely stay here again if we come back to town.
Stayed 3 nights in Jul 2025

8/10 Good

joseph

Liked: Cleanliness
The property was located where we needed to be, the room was clean. The hotel was under construction but I was not informed of that. The man checking us in was kind of short with us. But a good stay for what it was.
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Eh an okay hotel

Water pressure practically non-existent. Laminate flooring raised in numerous places causing one to stub their toe (wearing shoes a must). Air conditioner not cooling the room. For $198/night we would have thought it would be much better
Stayed 1 night in Jul 2025

8/10 Good

Constance

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yurisa S

Stayed 1 night in Jul 2025

4/10 Poor

Eleanor

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

So disappointing.

I been coming here for years . And the way the property used to be and how it is now is a huge change . They say new renovation and so on just seems like a shotty rushed job not even completely done . Sheetrock and spackle exposed. Air conditioning leaking water . Stained linen . Cigarette butts all over the front . It was never ever like that before I miss the old fashioned clean homely place I’ve been to for over 4 years . It’s disappointing. I told my family and friends about this place . And now it’s just like any motel .
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In pretty rural area. Quiet ,nice room with big bathroom. Reasonable price.
Stayed 1 night in Jul 2025

6/10 Okay

Corey

Na
Stayed 4 nights in Jun 2025

8/10 Good

peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet picturesque location

It was very quiet, which was what I was looking for. The hotel was pleasant, clean in lobby area. The front desk staff was helpful but often helping quests in other parts of the hotel Checking in I had to wait over 10 minutes. The bathroom had a tub, a grab bar in the shower but not when getting in They offered bath mats when checking in which were great but should have been in the rooms anyway. I spilled water on the bathroom and whipped it up with the hand towel, it was dirty when I picked it up. Don’t think they wash the floor often Breakfast the first day was terrible, the only protein was yogurt The second day they had hard boiled eggs but it said they were hot? I skipped the next day
Stayed 3 nights in Jun 2025

6/10 Okay

Stacey

Traveled with family
Liked: Cleanliness, room comfort

1 nite stay

The stay wasn't horrible. Upon entering the person checking us in was in a back office on his phone. He clearly rolled his eyes and sighed when he noticed we were there. He had to check my room to make sure it was clean and there weren't the allotes towels available. This wasn't a big deal because it was a 1 night reservation. There is construction so there is dust. There is an over abundance of flies and other flying bugs. The area to run dogs is nice. It is big and away from the road. The room was clean.
Stayed 1 night in Jun 2025

6/10 Okay

Ern

Liked: Cleanliness
Quainr and adequet. It gave me a place to stay.
Stayed 3 nights in Jun 2025

8/10 Good

Monica

Traveled with family
Needs renovations and tub mats, but they are renovating now.
Stayed 1 night in Jun 2025

10/10 Excellent

Carman

Stayed 1 night in May 2025

8/10 Good

Angela

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fine. We were there for a basketball tournament. The price is somewhat high for what you get. However, the breakfast was a plus and it was clean just not updated.
Stayed 1 night in Apr 2025

6/10 Okay

Sharleen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The gentleman at check-in was spectacular! When we got our room, the a/c sounded like a helicopter taking off. He graciously moved us to another room. We also needed extra bedding for the pull-out sofa. He was quick to get us the necessary things we needed. Overall, a nice stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rebecca at the front desk was the absolute sweetest person in the whole world! We called ahead with several questions and whenever she answered she was helpful and super kind! Walking to her smiling face was so nice after the drive! The pool was refreshing and the room was clean! The breakfast was delicious and such a nice touch! Would absolutely recommend this property!! Very very close to all the activities we wanted to do!!!
Stayed 1 night in Jun 2025

4/10 Poor

James

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Location was convenient. Breakfast bar was good. Cleaning and maintenance were overall unacceptable. Filth (not just dirt) in corners of the bathroom. No fresh towels all week (so they also were never dry in the humid climate). I’m a mechanical person, so there were lots of little things that bothered me… drawers that didn’t close easily, lamp with problems, noisy heater, etc. Toilet was made for children… not 80-year olds! Very short! Toilet was not properly cleaned (wish I had taken a picture!) Not the worst place I’ve stayed, but pretty unacceptable for a professional lodging venue, and for the price. Breakfast was decent, but nothing to brag about. However the young lady that was running the breakfast was absolutely outstanding. Very hard worker that did it all! Setting up, cleaning. I presume she wasn’t cooking , but if she did, she deserves a raise in pay! Probably the very best and hard working person at this facility! Always cleaning tables, replenishing the buffet…
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Older hotel currently under construction / expansion. Some areas updated, some not. Pool was available but closed to use during the evening of our stay. Guest laundry was closed due to construction. Pricing was reflective of soccer tournament weekend, use of the pool and laundry would have made the stay more enjoyable. Very convenient and walking distance to the Classics Soccer park, otherwise an average stay.
Stayed 1 night in Jun 2025

4/10 Poor

Robert

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Too much money for poor service.

It needed up graded and was poorly staffed. Most of them on their phones. Had to call room service for spots of blood from the bed to the bathroom. Had to call again the next day because they didn’t clean our room. Bed was ok. At breakfast had to tell the boy the coffee ran out then there was grounds in the coffee but he was on his phone but he couldn’t understand us anyway.
Stayed 3 nights in Jun 2025

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was in the perfect location for what we needed to do for the weekend but it was in horrible condition. The entire facility is incredibly run down and dirty. I've never left a review before but felt this was warranted. Our bathtub drain was clogged, the windows and mirror were filthy, the surfaces in the room were "sticky". There was also a creepy cleaning person who kept looking out at my 14 year old daughter swimming so much so that we felt we had to leave. It was not a good experience.
Stayed 2 nights in Jun 2025