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Lancaster Inn and Suites

2.0 star property

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Photo gallery for Lancaster Inn and Suites

Lobby sitting area
Property entrance
Restaurant
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
$109
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
1475 Lancaster Road, Manheim, PA, 17545
  • Place, Root's Country Market & Auction
    ‪1 min drive‬
  • Place, Caddy Shack Mini Golf
    ‪2 min drive‬
  • Place, Franklin & Marshall College
    ‪13 min drive‬
  • Airport, Lancaster, PA (LNS)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(101 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pet Friendly, 2 Queen Beds

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Pet Friendly, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pet Friendly Suite, 1 Bedroom

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Pet Friendly Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Lancaster Inn and Suites

Manheim hotel close to Root's Country Market & Auction
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request.
Lancaster Inn and Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves.

This Manheim hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Lancaster Inn and Suites features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This Manheim hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Onsite self parking is complimentary.

Lancaster Inn and Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Inn Lancaster
Lancaster Inn Manheim
Lancaster Manheim
Lancaster Inn and Suites Hotel
Lancaster Inn and Suites Manheim
Lancaster Inn and Suites Hotel Manheim

Reviews

Lancaster Inn and Suites Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 528 out of 1008 reviews
Rating 8 - Good. 263 out of 1008 reviews
Rating 6 - Okay. 125 out of 1008 reviews
Rating 4 - Poor. 56 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

Reviews

6/10 Okay

Christopher

Traveled with family
I have a service dog so I normally don’t have to let them know because it’s not a pet. They said they were going to have to do a “deep clean” That I would have to pay for this. I told them it’s completely unacceptable due to the PA laws. The problem was resolved but the site should have maybe a service animal box to check off.so there’s no confusion The rooms are dated but clean breakfast in the mornings were better than other hotels. Pool was nice. The main interior and hallways needs to be deep cleaned overall it was a solid place I did like the fact our room had a stove top and microwave
Stayed 2 nights in Aug 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+++
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Wendy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One guy does housekeeping for the entire building. He only collects the towels and trash because he is alone. He didn't get to our room until after 6 in the evening. Flames shot out of my hair dryer when I tried to use it. I paid extra for a suite but didn't even use the sitting room because the fan was broken. The small air conditioner was in the bedroom. We had to keep the door closed so the bedroom would cool down enough for sleeping. The chair and loveseat were hard 1970s orange vinyl and extremely uncomfortable to use. Breakfast was underwhelming as well. Over a 4 day stay, we noticed only 5 total staff, with just 2 working most of the time. They are adding more rooms but should use the money to fix what they have. Would not recommend.
Stayed 3 nights in Aug 2025

6/10 Okay

ROBYN

Traveled with family
Disliked: Amenities
OLD AND NOT NEAR ANYTHING
Stayed 2 nights in Aug 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, people were friendly. The only thing that could have better was the pool should have been a little cleaner.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 2 nights in Aug 2025

8/10 Good

Stephanie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was fine, the price was good, and the area was safe, but housekeeping was a little subpar. One of the towels had other people’s hair all over it. It happens sometimes. The people at the desk were nice. The breakfast was fine. The coffee was good. We went to this part of Pennsylvania to visit Amish Country and Hershey. The hotel was convenient for a quick drive to Bird-in-Hand and Intercourse as well as Hershey Park with conveniences of gas and food nearby. I would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Monique

Stayed 1 night in Aug 2025

10/10 Excellent

Kaniz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice accommodation for a quick trip to Lancaster! Will definitely stay here again and recommend this hotel.
Stayed 1 night in Aug 2025

8/10 Good

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the night shift gentleman and the day shift woman were great...both helpful, and friendly. Breakfast buffet was fantastic. ( And Rebecca was all over, doing every job, from front desk to breakfast room refills to, everything!). This will always be our go-to stay place!
Stayed 1 night in Aug 2025

8/10 Good

Hafiz Abid

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities

1 night stay

Breakfast was not great, limited items. Bad coffee. Hotel being updated. Nice size rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Charlie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not clean. Outside construction was annoying and breakfast had no fresh fruit or oatmeal as an option. For the price I’d like more especially considering the pool was small
Stayed 2 nights in Jul 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities
It was mostly nice but in the room there was some sloppiness. The drawer handle between the beds was dangling. An easy fix with a screwdriver. And there was plastic hanging from the side of one of the beds. Just looked sloppy and uncared for. Seemed like easy fixes that just weren’t done.
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, except our door did not shut properly. We had to lift and push/pull to open and close.
Stayed 3 nights in Jul 2025

6/10 Okay

Akos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in front desk
Stayed 1 night in Jul 2025

6/10 Okay

Darcy

Business traveler
Liked: Cleanliness
The suite takes a while to cool down as the AC is in the bedroom and uses a fan above the door to blow into the rest of the space. It’s ok, but an overworked AC created a massive puddle my first night. I found it strange that the bathroom was cleaned daily but the bed was not straightened. No cutlery in the kitchen and empty cans from previous guests in the cabinets. No table to eat on should you actually cook in the room. Breakfast was ok, but they never replenished the hot options after 7:30 am so you are left without the hot food or scrapping the bottom. Even the waffle mix ran out one morning.
Stayed 3 nights in Jul 2025