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Lancaster Inn and Suites

2.0 star property

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Photo gallery for Lancaster Inn and Suites

Lobby sitting area
Property entrance
Exterior
Lobby
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
$109
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
1475 Lancaster Road, Manheim, PA, 17545
  • Place, Root's Country Market & Auction
    ‪2 min drive‬
  • Place, Spooky Nook Sports
    ‪7 min drive‬
  • Place, Dutch Apple Dinner Theatre
    ‪13 min drive‬
  • Airport, Lancaster, PA (LNS)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(101 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pet Friendly, 2 Queen Beds

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Pet Friendly, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pet Friendly Suite, 1 Bedroom

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Pet Friendly Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Lancaster Inn and Suites

Manheim hotel close to Root's Country Market & Auction
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request.
Lancaster Inn and Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves.

This Manheim hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Lancaster Inn and Suites features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This Manheim hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Onsite self parking is complimentary.

Lancaster Inn and Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Inn Lancaster
Lancaster Inn Manheim
Lancaster Manheim
Lancaster Inn and Suites Hotel
Lancaster Inn and Suites Manheim
Lancaster Inn and Suites Hotel Manheim

Lancaster Inn and Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1008 reviews
Rating 8 - Good. 265 out of 1008 reviews
Rating 6 - Okay. 122 out of 1008 reviews
Rating 4 - Poor. 57 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities
It was mostly nice but in the room there was some sloppiness. The drawer handle between the beds was dangling. An easy fix with a screwdriver. And there was plastic hanging from the side of one of the beds. Just looked sloppy and uncared for. Seemed like easy fixes that just weren’t done.
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, except our door did not shut properly. We had to lift and push/pull to open and close.
Stayed 3 nights in Jul 2025

6/10 Okay

Akos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in front desk
Stayed 1 night in Jul 2025

6/10 Okay

Darcy

Business traveler
Liked: Cleanliness
The suite takes a while to cool down as the AC is in the bedroom and uses a fan above the door to blow into the rest of the space. It’s ok, but an overworked AC created a massive puddle my first night. I found it strange that the bathroom was cleaned daily but the bed was not straightened. No cutlery in the kitchen and empty cans from previous guests in the cabinets. No table to eat on should you actually cook in the room. Breakfast was ok, but they never replenished the hot options after 7:30 am so you are left without the hot food or scrapping the bottom. Even the waffle mix ran out one morning.
Stayed 3 nights in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

I decided to stay here while I had some work done on my house and found that the property was well maintained and comfortable
Stayed 2 nights in Jul 2025

2/10 Terrible

Maliyah

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Well the room I got the bed wasn't a queen size bed. The table stands next to the bed were done vert poorly. The bathroom in the shower looks like someone put poop on the wall. And the door when come into the room doesn't close right. Over all this hotel doesn't take of there room's.
Stayed 1 night in Jul 2025

10/10 Excellent

Julio

Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room was very comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Isaiah

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay! The staff was focused and readily available to quickly respond to any questions or needs. The rooms were clean and comfortable. The pillows were okay. I was happy that they were able to give us adjoining rooms. Breakfast was good. it had something for everyone. Although, my husband wished it would have had a bit more. The pool was fun!! Grandchildren were very happy and felt well treated by staff as well. Thank you so much for a nice stay, breakfast, pool and great hospitality!!
Stayed 2 nights in Jul 2025

8/10 Good

Janielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very limited options for breakfast some fresh fruit would've been nice.
Stayed 1 night in Jul 2025

6/10 Okay

Wade, Berlin

Disliked: Cleanliness
Had to move rooms first one had ants
Stayed 1 night in Jul 2025

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minor house keeping issue solved immediately Hotel was nice and quiet
Stayed 2 nights in Jul 2025

4/10 Poor

Gregory

Traveled with partner, Traveled with family
Disliked: Staff & service
The people that worked at the front desk were friendly and helpful, but the hotel seemed short staffed. We were there for 5 nights. We found out when we returned to our room for the first time that the only thing that housekeeping did to our room was empty the trash and replenish our towels. We could live without them making the bed, but I expected them to replenish the drinking cups, coffee and toilet paper. The front desk workers said to come down and get anything we need from them, as all housekeeping does is empty the trash and restock towels. It would have been nice if there had been a couple of extra rolls of toilet paper under the sink. One day they did not come to our room at all. On the weekend there was an attendant in the dining area to replenish the breakfast food. He sat where the guests could find him but was on his phone until someone asked for something to be refilled. On Saturday morning, I asked him to refill the waffle batter as the dispenser was empty. He did that right away but did not clean up the tray in the front of the machine where the napkins were soaked with waffle batter. While my waffles were cooking, I clean up that area and also discarded the empty cups that were on the counter. On Sunday when I asked him to change out the waffle batter, I suggested that he should clean the area in front of the machine as well. We were also out of napkins and had to go into the lobby to get napkins. This employee needs to be trained on customer service.
Stayed 5 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 6 nights in Jul 2025

10/10 Excellent

sallie, Coatesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, would definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Midweek stay

Was allowed to early check in, property checked all important boxes, clean, comfortable bed, reasonably priced, good location. Would return, excellent value for the price.
Stayed 1 night in Jul 2025

6/10 Okay

Alan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property looks like they attempted to update the rooms but it wasn't great quality. Hallways are outdated and smelly. The elevator was a dinosaur and terrifying to ride in. Everyone was nice. You get what you pay for. If you are just looking for somewhere to lay your head for a night it is fine.
Stayed 1 night in Jul 2025

4/10 Poor

Victor, Manheim

Traveled with family
I requested a room for 4 people and when we got there, in stead of having everything prepared, they handed us the blankets for the sofa bed with no pillow. They did give us “a” pillow later that night because we were around. It made me questioned a lot of things. The breakfast on Monday was not even prepared at 6 and the previous the prepared eggs were more water than anything.
Stayed 2 nights in Jul 2025

8/10 Good

Danielle

Traveled with family
Liked: Staff & service, amenities
Property is a bit older. When you walk in it has a musty smell. We stayed on 3rd floor and the hall was quiet and did not smell. The room was comfortable. The outdoor pool was nice and breakfast was okay. We only stayed one night. Staff was helpful and nice.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
We were very disappointed that the hotel did not make our beds. What's the point of going to a hotel if we have to make our own beds!! What made it worse was that I checked with the front desk clerk in the morning before we left for our sight seeing and specifically asked if they make the beds and she said "yes". When we came back later in the afternoon, no made beds! I asked the same clerk about why the beds had not been made, her response was "because we are fully booked." Not a good excuse! The manager offered to sent someone up to make the beds but by that time it was too late! Very disappointing. And if this is an ongoing trend in the hotel industry, its very sad.
Stayed 2 nights in Jul 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

William P.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights. The room was larger than we expected. There was an extra blanket which I used since I was next to the a/c. The person at the front desk provided quick information about places to eat (we arrived relatively late in the evening). Our only complaint was that elevator maintenance work was conducted 30 minutes before checkout and there was a crowd having to use the stairs, but this did not last long. We would stay here again if we came back to Lancaster.
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The property is going through rennovations but it didnt interrupt the service or experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Barron

Stayed 2 nights in Jul 2025