Lancaster Marriott at Penn Square

3.5 star property

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Photo gallery for Lancaster Marriott at Penn Square

2 bars/lounges, rooftop bar
Meeting facility
Lobby
Indoor pool
3 restaurants, breakfast, lunch served; local and international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Pool

Explore the area

Map
25 South Queen Street, Lancaster, PA, 17603
  • Central Market
    ‪1 min walk‬
  • Lancaster Marriott at Penn Square
    ‪1 min walk‬
  • Lancaster County Convention Center
    ‪3 min walk‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪37 min drive‬

Room options

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 355.8 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 355.8 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Corner (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View

  • 387 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View, Corner

  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 344 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 391.4 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Lancaster Marriott at Penn Square

3.5-star Lancaster hotel, connected to the convention center in Historic Downtown Lancaster
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. Housekeeping is available on request.
Lancaster Marriott at Penn Square offers 416 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lancaster hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Lancaster Marriott at Penn Square features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 72204 square feet (6708 square meters) include conference space. This business-friendly hotel also offers a garden, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Lancaster Marriott at Penn Square is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Exchange - This rooftop bar serves lunch and dinner. Guests can enjoy drinks at the bar.
Plough - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Two Kings - This restaurant serves breakfast only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Plough
  • The Exchange
  • Two Kings

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 72,204 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (20 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (48 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.50 per person
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster Marriott Penn Square
Lancaster Penn Square Marriott
Marriott Lancaster Penn Square
Marriott Penn
Marriott Penn Hotel
Marriott Penn Hotel Lancaster Square
Lancaster Marriott At Penn Square Hotel Lancaster
Lancaster Marriott Penn Square Hotel
Marriott Penn Square Hotel
Marriott Penn Square
Lancaster Marriott at Penn Square Hotel
Lancaster Marriott at Penn Square Lancaster
Lancaster Marriott at Penn Square Hotel Lancaster

Lancaster Marriott at Penn Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 671 out of 1108 reviews
Rating 8 - Good. 250 out of 1108 reviews
Rating 6 - Okay. 102 out of 1108 reviews
Rating 4 - Poor. 56 out of 1108 reviews
Rating 2 - Terrible. 29 out of 1108 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danelle

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I got impressed in Lancaster. Many places to eat, shop, very safe and quiet.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

LUZ

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully decorated, super comfy and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2024
We have stayed here for the past 3 years at Christmas time. we love it. ps... the bed was a little uncomfortable, check those mattress's.
caught a wedding
Lancaster Christmas
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Gary, Pikesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good except for the bed. It was not comfortable and the duvet with the duvet cover was just too hot.
Stayed 1 night in Dec 2024

6/10 Okay

kelly

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has an ideal location, but don't expect room service or all restaurants to be available on a holiday even if your welcome letter says they are. Rooms are good sized and well appointed overall, but lacking odd things - no glasses, just 2 paper cups; no info on TV or in room about where things such as the pool are located. Room to improve.
Stayed 1 night in Nov 2024

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here, great property. Nice location. Would have liked a better in room coffee machine with coffee for two people.
Stayed 1 night in Dec 2024

10/10 Excellent

Kailee

Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

William, Allentown

excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Louis

Traveled with group
Liked: Staff & service, property conditions & facilities
I enjoy staying at this location. 3rd time and it works every time
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Amazing location with lots of local bars, restaurants, and activities within walking distance. Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Views, Great Hotel!
Got to stay on the 19th floor, and the room and view were truly amazing. This is a great hotel in the heart of Lancaster.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Stayed 2 nights in Nov 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicr Stay
Beautiful hotel, but would like a microwave and room service. it was difficult to not have a microwave or room service.
Stayed 3 nights in Nov 2024

6/10 Okay

Rich E

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Great location, for a Hilton to take over.
No valet, no bellhop, must park in parking garage at convention center and none of which they tell you in person or online. Room was dusty and many areas of the room have not ever been cleaned. Zoom in on photos and you can see what I’m talking about. One of the three restaurants is only open for breakfast, the other two only take walkins to sit/stand at bar as they only seat you in the dining room with a reservation; even with empty tables everywhere. Not at all customer friendly and definitely don’t care you are staying at hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

Lewis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed under one roof
Stayed 1 night in Nov 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024