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Lancaster Marriott at Penn Square

3.5 star property

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Photo gallery for Lancaster Marriott at Penn Square

Exterior
2 bars/lounges, rooftop bar
3 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

$199
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
25 South Queen Street, Lancaster, PA, 17603
  • Place, Lancaster Marriott at Penn Square
    ‪2 min walk‬
  • Place, Central Market
    ‪2 min walk‬
  • Place, Lancaster County Convention Center
    ‪3 min walk‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(8 reviews)
  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(8 reviews)
  • 387 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner

Pillowtop beds, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Corner

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Corner (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Corner (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 344 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View, Corner

8.2 out of 10
Very good
(11 reviews)
  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Lancaster Marriott at Penn Square

3.5-star Lancaster hotel, connected to the convention center in Historic Downtown Lancaster
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. Housekeeping is available on request.
Lancaster Marriott at Penn Square offers 416 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lancaster hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Lancaster Marriott at Penn Square features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 72204 square feet (6708 square meters) include conference space. This business-friendly hotel also offers a garden, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Lancaster Marriott at Penn Square is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Exchange - This rooftop bar serves lunch and dinner. Guests can enjoy drinks at the bar.
Plough - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Two Kings - This restaurant serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Plough
  • The Exchange
  • Two Kings

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 72,204 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (20 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (48 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 19 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.50 per person
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster Marriott Penn Square
Lancaster Penn Square Marriott
Marriott Lancaster Penn Square
Marriott Penn
Marriott Penn Hotel
Marriott Penn Hotel Lancaster Square
Lancaster Marriott At Penn Square Hotel Lancaster
Lancaster Marriott Penn Square Hotel
Marriott Penn Square Hotel
Marriott Penn Square
Lancaster Marriott at Penn Square Hotel
Lancaster Marriott at Penn Square Lancaster
Lancaster Marriott at Penn Square Hotel Lancaster

Lancaster Marriott at Penn Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gretchen A

Liked: Cleanliness, amenities, property conditions & facilities
Near the market!
Stayed 2 nights in Jun 2025

10/10 Excellent

Aimee, Secane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and can walk to everything in downtown Lancaster. The staff was amazing and Hal at the front desk was so friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Eugenia

Stayed 1 night in Mar 2025

10/10 Excellent

lenell

Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was wonderful. Great location. Staff was very helpful and friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Maurice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Farm style was unique

The room looked amazing the setup was amazing, and the bathroom was beautiful. I love the farm style door opening closing.
Stayed 1 night in Jun 2025

8/10 Good

Rashawnda, Palmer, PA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrea & Hal were amazing and made my check in experience wonderful. The young lady who checked me out was also friendly, professional & helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

ORLEY, HAMPTON

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Same old place- Still awesome!!!

Another great stay in downtown Lancaster, I highly recommend the Lancaster Marriott at Penn Square. Hard to say more than I have said before, these folks run a great hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Just the beds
Stayed 2 nights in Jun 2025

10/10 Excellent

Rhonda

Stayed 3 nights in Jun 2025

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff great room walkable to many bars and restaurants
Stayed 1 night in Jun 2025

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Stayed 4 nights in Jun 2025

8/10 Good

Debra

It was a good stay.
Stayed 1 night in Jun 2025

10/10 Excellent

RODNEY

Traveled with family
Most of the staff was pleasant, surrounding area or that beyond one block area is unsafe. Plough restaurant was great and the parking structure made it easy to come and go. You should consider having valet service
Stayed 2 nights in Jun 2025

10/10 Excellent

Lindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 5 star hotel. Exceptional staff and lication
Stayed 1 night in Jun 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , walk to Farmers Market
Stayed 1 night in Jun 2025

2/10 Terrible

Aaron

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Still stays at this place. From the outside it looks like an amazing place to stay given the location but trust me the rooms are pathetic. Can you believe me the toilet bowl is stained as though someone hasn’t flushed for years after use. Shower pressure is at 20PSI. You will have to stand under something that feels like a trickle of water. Shower doors have water leaking out on the floor, the door handles are falling apart. The magnified mirror light doesn’t turn on. The couch has a huge stain on it as though someone bleached it and left that spot discoloured. I had called them few weeks earlier reconfirming with them for a Conner room at the west tower on the higher floor and they did the opposite and gave me a corner room on the east tower on the 3rd floor right next to bar which had a party going all night - loud music until 2 am. I expressed my concern to the front desk person “Julia” and she said Oh sorry. We don’t have any rooms to accommodate your request. I asked her what’s the point of calling and reconfirming weeks ahead of time when neither of you’ll care for customer centric service. She just smiled and walked away. This place is not worth the money or the experience. The staff really doesn’t care about their guest. They do treat their guest different, based on colour. It’s very unlike the brand image Marriott has worldwide. RoomsTinny rooms. While booking they show you a 400sft room but they will assign you a 100sft room and call it
Stayed 2 nights in Jun 2025

8/10 Good

Stephen, Richmond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect for Central and Southern Market. I didn’t like the mandatory $75 per day incidental fee. They said I would get it back if I didn't steal or break anything. Really? Parking was ok for $15 a day.
Stayed 4 nights in Jun 2025

8/10 Good

Mary

Stayed 2 nights in Jun 2025

10/10 Excellent

Johnathan

Stayed 1 night in May 2025

8/10 Good

Heather

Business traveler
Liked: Staff & service, property conditions & facilities
The room could hav3 been cleaned a bit better. I noticed some stains on the floor and wall in the bathroom that looked like they were recent enough that they could have been cleaned up. The room was nice but the bed was a bit firm and was not the quality I expected for Marriot.
Stayed 2 nights in Jun 2025

8/10 Good

Lora

Stayed 1 night in Jun 2025

10/10 Excellent

Octavian

Stayed 1 night in May 2025