Lancaster Marriott at Penn Square

3.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lancaster Marriott at Penn Square

Lobby
3 restaurants, breakfast, lunch served; local and international cuisine
3 restaurants, breakfast, lunch served; local and international cuisine
Indoor pool
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk

Explore the area

Map
25 South Queen Street, Lancaster, PA, 17603
  • Central Market
    1 min walk
  • Heritage Center Museum of Lancaster County
    1 min walk
  • Lancaster Marriott at Penn Square
    1 min walk
  • Lancaster, PA (LNS)
    21 min drive

Room options

Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 355.8 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 355.8 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Corner (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

  • 387 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

  • 387 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View, Corner

  • 387 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 344 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 391.4 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Lancaster Marriott at Penn Square

3.5-star Lancaster hotel, connected to the convention center in Historic Downtown Lancaster
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. Housekeeping is available on request.
Lancaster Marriott at Penn Square offers 416 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lancaster hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Lancaster Marriott at Penn Square features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 72204 square feet (6708 square meters) include conference space. This business-friendly hotel also offers a garden, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Lancaster Marriott at Penn Square is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Exchange - This rooftop bar serves lunch and dinner. Guests can enjoy drinks at the bar.
Plough - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Two Kings - This restaurant serves breakfast only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Plough
  • The Exchange
  • Two Kings

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 72,204 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (20 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (48 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.50 per person
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster Marriott Penn Square
Lancaster Penn Square Marriott
Marriott Lancaster Penn Square
Marriott Penn
Marriott Penn Hotel
Marriott Penn Hotel Lancaster Square
Lancaster Marriott At Penn Square Hotel Lancaster
Lancaster Marriott Penn Square Hotel
Marriott Penn Square Hotel
Marriott Penn Square
Lancaster Marriott at Penn Square Hotel
Lancaster Marriott at Penn Square Lancaster
Lancaster Marriott at Penn Square Hotel Lancaster

Lancaster Marriott at Penn Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1001 reviews" "
Rating 8 - Good. 233 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Beryl

Traveled with group
Disliked: Staff & service, property conditions & facilities
Marriott should be ashamed of how this property looks and is being operated currently (September 2024). They are doing construction of the front entrance, so there is no place to pull your car up when you arrive. They have a side entrance, however to pull your car up, you are in a lane of traffic and people driving by will honk and almost run into your car. They instruct guests to park in the parking lot for the convention center (around the block), and then "bring your bags through the sky-walk." This is not convenient in any way, and if you can't find a parking spot close to the sky-walk entrance you have to carry your bags around the parking garage, then carry them through the sky-walk, and into the hotel. When we checked in (around 5 pm) there was NO hotel staff to help with the bags. After speaking with multiple front-desk staff finally one of the front-desk staff helped with the bags. The rooms are very average. And the location is pretty poor, it feels unsafe at night. The only friendly and helpful Marriott staff member was the concierge. I would never stay at this hotel again, and not recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Funda

Stayed 1 night in Sep 2024

6/10 Okay

Theresa

Disliked: Property conditions & facilities
Front entrance under construction Clean lady rude
Stayed 2 nights in Sep 2024

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Patricia

Traveled with family
Disliked: Amenities
The parking garage was so inconvenient for transporting luggage into building. The shower in the bathroom was impossible to adjust proper water temperature. It would change from ice cold to scalding hot during the shower. Housekeeping left us 1 washcloth for 3 adults. The room had no drawers or any kind of shelf or storage for clothing other than a slim closet for clothes on hangers.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was very convenient and close to downtown shopping. At the time of our arrival, the front of the hotel had construction, and we were not able to access the parking garage next door to the hotel which was an unfortunate inconvenience. Other than that, our stay was very comfortable, and would definitely stay again if in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent, Myerstown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located at the convention, making it convenient to walk from room. There are many food options nearby in walking distance.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane-marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome upon arrival. The employees are professional and caring. Quality accommodations are located in a trending area. There is a Farmers Market, one of the oldest, located across the street. Check the dates/ times that it is open. Museums, shopping, and Franklin and Marshall are within an easy distance. Parking at this central city location is easy; the parking garage is a city facility. Note: Check-in and then drive to the garage. The Marriott and baggage carts are accessible on the second floor of the garage. We enjoyed the hotel's quiet atmosphere located in the heart of Lancaster.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time ever being in the "city" of Lancaster, so it is very different than the Amish/Farmland I am use to, but it was a very nice stay. There is off site parking, but the parking garage is very easy to get to, but you are charged a daily rate for parking there. Also, note that there are a lot of ONE WAY streets there.....soooooo just keep that in mind while you are in the area. I would not want anyone to go down a one way street by accident.... not saying anyone did that, but, there is that. (haha). Go, Enjoy! It is a perfect spot close to a lot of things!
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Alexander

Stayed 1 night in Sep 2024

10/10 Excellent

Giovanna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and a nice place to stay.
Stayed 1 night in Aug 2024

8/10 Good

Mabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Marriott hotel in Penn Square occupies an old department store (lobby, reception, restaurants) and has two tall towers. Room was on a 6th floor corner with huge panoramic windows on two sides. Bathroom had a great shower and was ample.I’ll mention two inexcusable faults. I’m very detail oriented. For the price, the bottom sheet and mattress protector were not big enough for the bed. The three receptacles for shampoo, conditioner and soap in the shower I was hardly able to reach them and instead of being placed in a logical place they were on the same wall as the shower head. Go figure: I couldn’t reach the soap bottle and I am getting rained on my head. Why don’t hotel managers think before they remodel bathrooms!!!!!
Stayed 2 nights in Aug 2024

6/10 Okay

jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Malek H

Liked: Cleanliness, staff & service, property conditions & facilities
The Marriott did not disappoint, what a pleasant place to stay at.
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Stayed 3 nights in Aug 2024

10/10 Excellent

Ginger

Stayed 2 nights in Aug 2024

8/10 Good

Denise

Stayed 1 night in Aug 2024

10/10 Excellent

Edlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel no complaints except our room was humid and ac seemed to not cool properly (1236)
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024