SureStay Plus Hotel by Best Western Elizabethtown Hershey

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Elizabethtown Hershey

Suite, 1 King Bed, Non Smoking, Refrigerator (Queen Murphy Bed Only with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Indoor pool, sun loungers
Room amenity
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
147 Merts Drive, Elizabethtown, PA, 17022
  • Bube's Brewery
    ‪8 min drive‬
  • Hershey's Chocolate World
    ‪22 min drive‬
  • Hersheypark
    ‪26 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Microwave (Larger Room)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Refrigerator (Larger Room)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator (Queen Murphy Bed Only with Sofabed)

  • Sleeps 6
  • 1 King Bed

Similar properties

About this property

SureStay Plus Hotel by Best Western Elizabethtown Hershey

Elizabethtown hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.
SureStay Plus Hotel by Best Western Elizabethtown Hershey offers 82 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Elizabethtown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, SureStay Plus Hotel by Best Western Elizabethtown Hershey provides a spa tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 549 square feet (51 square meters) include conference space. This Elizabethtown hotel also offers a terrace, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

SureStay Plus Hotel by Best Western Elizabethtown Hershey is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 549 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SureStay Plus Hotel Best Western Elizabethtown Hershey
Holiday Inn Express Hotel Elizabethtown Hershey Area
Holiday Inn Express Elizabethtown Hershey Area Hotel
SureStay Plus Best Western Elizabethtown Hershey
SureStay Plus Hotel by Best Western Elizabethtown Hershey Hotel

SureStay Plus Hotel by Best Western Elizabethtown Hershey Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 415 out of 732 reviews" "
Rating 8 - Good. 215 out of 732 reviews" "
Rating 6 - Okay. 55 out of 732 reviews" "
Rating 4 - Poor. 27 out of 732 reviews" "
Rating 2 - Terrible. 20 out of 732 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean… comfortable
Stayed 1 night in Oct 2024

8/10 Good

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was top notch. Every staff member was pleasant, helpful and smiling. Pool was nice. Room was clean and in great condition. There was an odor in the room though. Could've been mold or old smoke but definitely noticeable. Didn't ruin the stay and if I had the energy I might've requested another room but it was tolerable.
Stayed 1 night in Oct 2024

10/10 Excellent

Allen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the room with the jacuzzi tub. It was lovely to be able to soak after a full day of running. The staff was very friendly and the hotel was very clean. The breakfast was good
Stayed 3 nights in Oct 2024

10/10 Excellent

Heather

Stayed 1 night in Jul 2024

10/10 Excellent

Karen, Glenmoore

Liked: Cleanliness, staff & service, property conditions & facilities
The room was renovated and the bed was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service
Everyone was very pleasant and efficient. The breakfast was one of the better ones I’ve had at a free breakfast hotel. The ladies serving breakfast were very very nice and efficient even serving breakfast at 6:30 AM on a Sunday. The hotel itself is a little rundown but Clean. My bed was very comfortable and I slept well.
Stayed 1 night in Sep 2024

2/10 Terrible

Roger P

Traveled with family
Disliked: Amenities, property conditions & facilities
This was one of the worst experiences I have had in a hotel. The room smelled horrible, like wet moldy dog. It was incredibly noisy, both from the nearby freeway, the parking lot (cars parked right up against the windows) and people next to and above slamming doors and thumping around at all hours. I requested a room change the next morning but the room we were put in smelled worse, and the construction dust would’ve prevented us from opening the window. The front desk person was visibly annoyed when I said I would stay in our original room. I took the lesser of two terrible rooms. The second night I was greeted by running roaches when I went to the bathroom. Disgusting.
One of the squashed roaches
Stayed 2 nights in Sep 2024

4/10 Poor

Sarah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We were quite disappointed with this stay. The room was smaller than expected, the bathroom was TINY- it was hard to even close the door behind you because of how small it was. The bathtub dripped water, and there were cobwebs all over the bathroom. They are pet friendly, but we were still charged a fee for our ESA although that should have waived any pet fees. We signed a form agreeing to keep her on leash at all times, but encountered other dogs more than once running down the halls and outside off leash (also in front of employees who said nothing even after one of them rushed at my dog). The fire pit outside did not work, and although we (and other guests) were told they would have someone down to fix it the first day we stayed, it was still not fixed by the time we left. Overall fairly disappointing stay and we likely would NOT recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Traveled with partner
we enjoyed our stay , we didn’t stay long but we got to enjoy the pool and the breakfast was amazing. We will be back to this area again and we will stay there aging for sure. Hopefully long stay. Thank you
Stayed 2 nights in Aug 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Aug 2024

2/10 Terrible

Albert

Disliked: Amenities
Bed was broke in the room . Building smelled horribly and room did as well. Tv didn’t work properly and horrible wifi
Stayed 1 night in Aug 2024

6/10 Okay

Michelle, Williamsville

Traveled with family
Our room smelled musty/damp.
Stayed 1 night in Aug 2024

10/10 Excellent

Aimee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. They made the stay very nice
Stayed 2 nights in Aug 2024

8/10 Good

Brooke

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

alonzo

Liked: Cleanliness, staff & service, property conditions & facilities
Close for Spooky nook
Stayed 1 night in Jul 2024

10/10 Excellent

Maryanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Jul 2024

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All of the drains did not drain properly the room smelled horrible it was very damp the sheets were wet when sleeping the hot tub was nice the pool was nice both heavily over chlorinated. The breakfast was good
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the family
This was a really nice day for the family on our visit to Hershey Park and Lancaster! Everybody was friendly and it was very clean and had just about everything you could possibly want or need. Thanks for a great visit!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Angela

Stayed 1 night in Jun 2024

8/10 Good

Endher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024