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Tru by Hilton Lancaster East

2.5 star property

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Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby
Game room
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
$103
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Tanger Outlets Lancaster
    ‪6 min walk‬
  • Dutch Wonderland
    ‪6 min walk‬
  • Amish Farm and House
    ‪8 min walk‬
  • Lancaster, PA (LNS)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(113 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(8 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(10 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.6 out of 10
Excellent
(9 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Lancaster East

Lancaster hotel walkable to Amish Farm and House
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Lancaster East features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Lancaster hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Complimentary self parking is available on site.

Tru by Hilton Lancaster East is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1018 reviews
Rating 8 - Good. 244 out of 1018 reviews
Rating 6 - Okay. 94 out of 1018 reviews
Rating 4 - Poor. 43 out of 1018 reviews
Rating 2 - Terrible. 36 out of 1018 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Generoso

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family had a wonderful time staying in this hotel. Room is nice- decor is pleasing to the eyes, great amenities, refrigerator, no microwave, no cofee maker. However, lobby has 24 hours coffee and hot water available. Staff are accomodating especially when my husband and I asked if we can get cold drinking water to refill our water bottle for the night consumption since we run out of bottled water. We really appreciated that gesture. Location is very convenient to restaurants, and most of all we love that it is just minutes walk to the Lancaster Tanger Mall. My sister & I really got excited that the mall is around the corner. Breakfast choices is also good. Eggs, sausages, pancakes, oatmeal, bread, bagels, cereal, yogurt, varieties of juices, fruits, complete condiments. Love this place! Hope to come back again.
Stayed 2 nights in May 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Nice pool.
Stayed 1 night in Jun 2025

2/10 Terrible

Llewellyn

Disliked: Cleanliness, staff & service, property conditions & facilities
It Started when we arrived the lady at the front desk could not find the keys we were standing around for about 30 minutes when she finally found the keys and handed it over to me when we entered the elevator it had a funny odor. The next day the room was not made for reasons unknown to me the second day I had to ask for fresh towels and to clean the room carpets in the hall were in bad condition and did not expect this from a Hilton chain I have stayed in several Hiltons and this was the worst one never again at this location will I stay at.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Vince

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome!! Loved the happy vibe and lemon soap!!!
Stayed 1 night in May 2025

6/10 Okay

Geraldine

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
One person doing check in, phone reservations, answering questions and getting pool towels! Waited 25 minutes to check in. Room small Ann no place to put folded clothes. I laid $300 for this and it wasn’t worth it! I won’t stay at a Tru again. Way below the Hilton standards.
Stayed 1 night in May 2025

2/10 Terrible

Pavlo

Stayed 1 night in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in with Dena was great. Room was clean and comfortable. Hallways were not clean. Breakfast wasn't good. Hotel is on a noisy busy road/street. Location was great.
Stayed 1 night in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

YUCHENG

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the prices are extremely reasonable and the location was perfect.
Stayed 1 night in May 2025

10/10 Excellent

Wei, Rockville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and welcoming facility. Delicious breakfast. Approximately a 7-minute walk to Dutch Wonderland saves you about a $20 parking fee at the amusement park. The Texas Steakhouse is just across the road, but remember to call ahead to put your name on the waiting list; otherwise, you may wait in line for an hour.
Stayed 1 night in May 2025

10/10 Excellent

Wei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2025

8/10 Good

Marie

Stayed 1 night in May 2025

10/10 Excellent

seung an

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Very clean, lovely environment, so accessible. Had such a fabulous experience!!
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Julia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and breakfast was delicious.
Stayed 1 night in May 2025

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, excellent check in. Was disappointed the pool was not available.
Stayed 1 night in May 2025

10/10 Excellent

Victor

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Celeste

Liked: Cleanliness, property conditions & facilities
nice
Stayed 2 nights in May 2025

10/10 Excellent

Bernita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

June

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The bathtub was not clean and had hairs on the curtain, walls, and floor. The lobby did not smell good and the room smelled slightly of cigarette smoke.
Stayed 2 nights in May 2025