Tru by Hilton Lancaster East

2.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Indoor pool
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Amish Farm and House
    ‪8 min walk‬
  • Dutch Wonderland
    ‪8 min walk‬
  • Rockvale Outlets
    ‪9 min walk‬
  • Lancaster, PA (LNS)
    ‪21 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru by Hilton Lancaster East

Lancaster hotel walkable to Dutch Wonderland
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Lancaster East features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Lancaster hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Complimentary self parking is available on site.

Tru by Hilton Lancaster East is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1001 reviews" "
Rating 8 - Good. 234 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, friendly hotel. Located close to a lot of attractions and restaurants. Located only about 8 minutes from the Sight and Sound Theater. Roomy bathroom with space to put your toiletries.BIG selection of snacks and beverages in the lobby. And pet friendly.
Stayed 2 nights in Oct 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Amenities
When my wife and I arrived at this property with our toddler, we were told that our reservation had been canceled due to overbooking. There was no prior notice of the cancellation. Furthermore, I still have not received a refund for this booking from Hilton or Expedia.

8/10 Good

Katarzyna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, bathroom might be more cleaned, there was hair in the shower. Overall good experience
Stayed 2 nights in Oct 2024

4/10 Poor

I

Liked: Staff & service
Disliked: Property conditions & facilities
The place was very dirty the room the elevator the place had had a bad smell
Stayed 1 night in Oct 2024

6/10 Okay

Mildred

Traveled with partner
Liked: Cleanliness, staff & service
The soap containers are not ergonomic as you need to give the plastic bottles a tight squeeze to dispense the product.
Stayed 1 night in Oct 2024

10/10 Excellent

ADRIEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the staff were helpful and courteous. Especially the person that checked me in.
Stayed 1 night in Oct 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super convenient to all the area attractions. Probably the best breakfast around, so even if the price is a bit higher, it’s worth it. Only down side, the highway at night can be a bit loud, so if you’re a light sleeper it could be a problem.
Stayed 2 nights in Oct 2024

4/10 Poor

suzanne

Liked: Cleanliness
Disliked: Staff & service
Constant Traffic Noise during the night
We had a room for two nights, The rooms located in front of the hotel have constant large trucks traveling the highway 50 feet from the front of the hotel and can clearly be heard throughout the night especially around 4am and following. Enough to wake you. When reported to management to change our room we were offered ear plugs and no change of room. Although the sign in the lobby states " if we do not make things right you will not pay for the night". I just wanted a room changed but no help no refund. Good luck.
Stayed 2 nights in Oct 2024

2/10 Terrible

Martha

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Oct 2024

8/10 Good

Merry

Liked: Cleanliness, staff & service, property conditions & facilities
It’s on a busy highway so ask for a room on the backside if available.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Javonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren N

Stayed 1 night in Oct 2024

10/10 Excellent

Shirley

Stayed 1 night in Oct 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Scott, Thornwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issues we had was the matress was not great and bed squeaked sitting or moving on parts of the bed. Ours backs took a beating. Staff was wonderful and place was clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Isaac, Guilderland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is nice. Restaurants and stores in walking distance. Very clean, and modern facility. Overall very good.
Stayed 1 night in Oct 2024

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Trash needs picking up daily around the property.
Stayed 1 night in Oct 2024

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Sight and Sound.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accessible room
This hotel had a hreat accessible room and breakfast area. We really enjoyed our stay.
Stayed 3 nights in Oct 2024

8/10 Good

Dharma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Oct 2024

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024