Citin Langkawi by Compass Hospitality

3.0 star property

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December 2024
January 2025

Photo gallery for Citin Langkawi by Compass Hospitality

Beach
Gift shop
City view from property
Exterior
Reception

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
No. 3 Jalan Pekan Kuah, Langkawi, Kedah, 07000
  • Langkawi Water Kingdom
    7 min walk
  • Night Market
    10 min walk
  • Wonderfood Restaurant 万人富
    2 min walk
  • Langkawi (LGK-Langkawi Intl.)
    22 min drive

Room options

Standard Twin Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Queen Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Citin Langkawi by Compass Hospitality

3-star hotel in Kuah
Along with a 24-hour front desk, this smoke-free hotel has limo/town car service and a computer station. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a TV in a common area, and multilingual staff are onsite.
Citin Langkawi by Compass Hospitality offers 46 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. These individually decorated and furnished accommodations include desks. 22-inch LCD televisions come with satellite channels.

Bathrooms include showers. This Langkawi hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Citin Langkawi by Compass Hospitality features multilingual staff, tour/ticket assistance, and limo service. A computer station is located on site and wireless Internet access is complimentary. Onsite self parking is complimentary.

Citin Langkawi by Compass Hospitality is a smoke-free property.

Languages

English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Citin
Citin Hotel
Citin Hotel Langkawi
Citin Langkawi
Citin Langkawi Hotel
Hotel Citin
Hotel Citin Langkawi
Langkawi Citin Hotel
Citin Langkawi Compass Hospitality Hotel
Citin Compass Hospitality Hotel
Citin Langkawi Compass Hospitality
Citin Compass Hospitality
Citin Langkawi by Compass Hospitality Hotel
Citin Langkawi by Compass Hospitality Langkawi
Citin Langkawi by Compass Hospitality Hotel Langkawi

Citin Langkawi by Compass Hospitality Reviews

Reviews

5.4
Rating 10 - Excellent. 12 out of 189 reviews" "
Rating 8 - Good. 34 out of 189 reviews" "
Rating 6 - Okay. 57 out of 189 reviews" "
Rating 4 - Poor. 45 out of 189 reviews" "
Rating 2 - Terrible. 41 out of 189 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Chong Wee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed services
Stayed 4 nights in May 2023

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2019

4/10 Poor

muhamad rizal

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nearby to HIG , dataran Lang
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

2/10 Terrible

Harrison

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
First. The lighting is horrible , the toilet tank does not stop flowing water makes it very eerie . So we checked out in the night (we checked in at 6pm , checked out at 8pm)and stayed in another hotel which is much better. And the receptionist promised to have someone call me the next day but all nonsense .
Stayed 1 night in Sep 2019

2/10 Terrible

CheAm, Malacca

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Location is good, Staff was not friendly during check-in time and answer not properly when i'm asking question! Water heater is not functioning at all! Room with no Mini Bar...
Stayed 3 nights in Aug 2019

4/10 Poor

Zaharudin

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

jong

Liked: Staff & service
Disliked: Cleanliness, room comfort
So many mosquito
Stayed 1 night in Mar 2019

8/10 Good

ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for $
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
rundown hotel and room. Old yellowish towels. yellowish pillow case, pillows very.old, yellowish and with stains. asked help to change for better pillow answer given by the staff "all the same and if u want you can go and buy new pillow. the next morning unable to call reception counter frm the room came down all the way, asked for a bottle of drinking water but the staff told me housekeeping staff not here yet, later when they clean the drink will give it to you. The storage room that keeping the water are actually less than 10 steps away frm the reception counter. but she is lazy to get the key, open amd get the water for her guest. poor service.
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel and room are old. pillows casing yellowish colour, the worst is the pillows all with stains, so disgusting (horrible) and very old, yellowish towels. asked help to change the pillows one of the staff said "all pillow the same, if you want better pillow go and buy". called the reception can't get through went down all the way to reception counter just askee for a bottle of drinking water, was told that housekeeping staff not here yet, will give it to u when the staff clean the room. their storage room that keeps the water is only less than 10 steps away frm the counter but the staff is so lazy to get the key, open the door and get for the guest. hotel but no hospitality service. will never go back anymore.
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Abdullah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The water heater not working and the ironing board has worn out. Just to stay there 1 or 2 night should be OK.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Completely not worth your money. Super dirty room and flickering lights. Environment not conducive
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Shah

Liked: Room comfort
Disliked: Cleanliness
6/10
It wasn’t clean as it's seen
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Okay and simple.
It was ok but the cable TV only have few channels. The room was clean. Toilet ok too. It will be better if they can put water boiler in room so we can so out own coffee and tea.
Stayed 2 nights in Sep 2018

8/10 Good

syafiq, langkawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
The property no seen as the photos shows as glowing as, the place need a rehabilitation not just shine paint, room lights need to be fixed , only on light is running, no elevator is a issue a least lift for bags or service man how would help on carry the bags to flower 1 or 2 It was bad experience for me which let me leave the hotel and 1 night money, where I find different hotel less that this price with better facilities.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was not as per in hotels.com page view .Terrible ,No towel supply until 9pm. Not recommended
Stayed 1 night in Jun 2018

2/10 Terrible

bukhori, johor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel.
Noisy area, the room amenities are.not properly maintained. The actual blows so noisy. The curtain not providing shade for the room. Smell not good. Would not recommend to other. Luckily I did stay.for only one day and change to other hotel with near price.
Stayed 1 night in Jan 2018

2/10 Terrible

Son, KL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
didn’t get room as per booking..
toilet problem...air cond leaking..bad experience since the room i got not as per booking..basically..the conditions not as per appear in the promo picture..
Stayed 1 night in Dec 2017