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I am always a fan of the Hyatt staff and properties. The spa, pool, gym, room - all great ways to refresh after a long few weeks trekking through the heat. I love how close this hotel is to the Cirque de Soleil show Alize. I love this show. Lastly the staff is so helpful and friendly. I wish Hyatt trained every hotel chain. We stayed here with 4 of our mostly adult children and enjoyed watching the World Cup final in the bar.

Very Private. Amenities were fantastic. Area of city was lovely

Súper limpio. Extraordinaria ubicación.

Book this hotel if you don't want comfort. Book this hotel if you enjoy overpaying. Book this hotel if having your expectations met sounds overrated. We arrived after a full day of travel, hoping for a cool, clean room to recover in. Instead, no air conditioning — just a fan, which management offered as the "solution." Whether the AC is broken or simply not provided isn't clear, but either way, in the middle of summer, that's a problem they didn't seem in a rush to fix. The room itself had a tired, worn look — not dirty exactly, but not what we'd call clean either. A little elbow grease and some basic upkeep would go a long way here. For the price we paid, we expected a lot more. If you're looking for comfort, cleanliness, or value, keep looking.

The only problem was the carpet: it looks awful and needs to be replaced. The 3rd floor corridor is the worse thing. The smell of the cleaning products proves that it is maintained but the stains are bad. But, when in the room, everything is perfect for a couple in Berlin without a car. Location is perfect and the staff was first class.