Causeway Bay Hotel

3.0 star property

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Photo gallery for Causeway Bay Hotel

Bar (on property)
Lobby sitting area
Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool
Billiards

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
6820 S Cedar St, Lansing, MI, 48911
  • Impression 5 Science Center
    ‪9 min drive‬
  • R.E. Olds Transportation Museum
    ‪9 min drive‬
  • Potter Park Zoo
    ‪10 min drive‬
  • Lansing, MI (LAN-Capital Region Intl.)
    ‪20 min drive‬

Room options

Deluxe Room, 2 Queen Beds

  • 676 sq ft
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Causeway Bay Hotel

3-star Lansing hotel with free in-room WiFi
Along with a 24-hour business center, this smoke-free hotel has a conference center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and laundry facilities.
Causeway Bay Hotel offers 300 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3000 square feet (279 square meters) include a conference center. This family-friendly hotel also offers a vending machine, an arcade/game room, and a garden. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

Causeway Bay Hotel is a smoke-free property.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Piano

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay (maximum USD 50 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per pet, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Lansing
Best Western Plus Lansing
Best Western Plus Lansing Hotel
Lansing Best Western
Causeway Bay Hotel Lansing
Causeway Bay Hotel
Causeway Bay Lansing
Causeway Bay
Causeway Bay Hotel Hotel
Causeway Bay Hotel Lansing
Causeway Bay Hotel Hotel Lansing

Causeway Bay Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 200 out of 999 reviews
Rating 8 - Good. 305 out of 999 reviews
Rating 6 - Okay. 198 out of 999 reviews
Rating 4 - Poor. 128 out of 999 reviews
Rating 2 - Terrible. 168 out of 999 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were clean, gym, pool and restaurant were closed. The hotel is pretty run down and parking is pretty inconvenient. Not much in the area except fast food and gas stations, 15 minutes from campus. Staff was very nice and helpful
Stayed 1 night in Nov 2024

4/10 Poor

Arnold

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom dirty Room smells
Stayed 1 night in Nov 2024

2/10 Terrible

Victoria

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
There was human feces smeared on my mattress and an odd white substance on the table and in the drawer. This hotel will put your life at risk with the wanderers and poor conditions. Not like the pictures thats for sure! What a joke!
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Stayed 1 night in Nov 2024

8/10 Good

lynne

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything was closed, the restaurant, the pool, everything. The room was super clean and the bed was very comfortable.
Stayed 1 night in Nov 2024

2/10 Terrible

Marianne, West Hartford

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Before we even checked in, there was a sign saying everything was closed - restaurant, spa, pool, fitness room. No cable TV. The hotel inside and out was not terribly well lit. The back parking lot had trash all over. The room itself had crumbs on the floor, a dead fly on top of the covers and hair inside the covers. The sheets were barely on the mattress. Needless to say, we stayed about 10 minutes and then left for another hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Amy

Liked: Cleanliness, staff & service
It was located in a bad area and I didn't feel comfortable with a woman in front of me when going to the elevator to get to my room.
Stayed 1 night in Oct 2024

6/10 Okay

Sean

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Riley

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Room was not clean and had stains.
Stayed 2 nights in Oct 2024

2/10 Terrible

Misty

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It was terrible, the first rooms they gave us were dirty then the second room they gave us had bed bugs.
Stayed 1 night in Oct 2024

6/10 Okay

Ellen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was clean and comfortable. However, this hotel had NO amenities: No pool, no restaurant, no bar, no exercise room. Said they were all closed. It gets worse: no cable TV, no continental breakfast. Room was overpriced considering the lack of amenities. Will not stay here again.
Stayed 1 night in Oct 2024

2/10 Terrible

Abigail

Stayed 1 night in Sep 2024

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Keith

Traveled with group
Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Terrance

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nothing like the property you see on-line. Pool closed, restaurant closed, vending machine empty...I could go on and on.
Stayed 1 night in Sep 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym, bar, restaurant, business center, etc. was closed. Barren wasteland.
Stayed 1 night in Sep 2024

2/10 Terrible

Deanna

Traveled with partner
Disliked: Cleanliness
Dirty dog pee in hall ways and elevator
Stayed 1 night in Sep 2024

2/10 Terrible

Braun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every amenity was closed. No dining, with no establishments within an easy walk. All vending machines were broken on every floor except the main floor, with two vending machines that were poorly stocked, if at all. There was no maid service. The pool and spa/gym were closed. It appears this place used to be nice, but it is apparently mismanaged under new ownership.
Stayed 4 nights in Apr 2024

4/10 Poor

Edward

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old, most the ammidities we not open or closed. Resturant was closed, pool was closed bar was closed. Poor or no Internet
Stayed 2 nights in Sep 2024

2/10 Terrible

Nathan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is 100% falsely advertising on this website. EVERYTHING IS CLOSED! THERE IS NO USABLE POOL, HOT TUB, SAUNA OR GYM LIKE STATED IN WEBSITE DESCRIPTION. THE RESTAURANT AND BAR ARE CLOSED "UNTIL FURTHER NOTICE" THERE IS NO CONTINENTAL BREAKFAST, NO CABLE TV IN THE ROOMS. THERE WERE HOMELESS PEOPLE SLEEPING IN THE FRONT OF THE LOBBY. It is also a hostel which is NOT SAID in the description. There are sketchy people throughout the hotel. We went for our daughters soccer tournament and did not feel safe for her to walk around alone. Trash everywhere outside. I don't like leaving all negative comments so the best things about it were: the beds were very soft and comfy, the rooms were decently clean, however the sheets were hopefully clean, just stained. Plenty of comfy pillows and the courtyard was well maintained and very nice with fish and a little waterfall. WILL NOT BE BACK!
Stayed 2 nights in Sep 2024

6/10 Okay

Thomas, Wauwatosa

Liked: Staff & service
Disliked: Property conditions & facilities
Beds were comfortable. Tub was dirty. Bathrooms need renovation. Parking lot needs pavement repair. El
Stayed 2 nights in Sep 2024

4/10 Poor

Beth

Disliked: Amenities, property conditions & facilities
It seems as if this is a hotel that was once very nice but is past its prime. The pool, sauna, spa, restaurant, bar are all out of service indefinitely. The rooms do not have cable and only have basic channels. Our remote didn’t work and the front desk did not have a replacement. The safety chain for the room door was missing and the bathroom was a little iffy. We were apparently on the “Executive floor” that did not allow pets but alas, there was barking. Although there was a strong “smoke” smell in the hallway, the room itself was fine. It served its purpose for the 14 hours we were there.
Stayed 1 night in Sep 2024