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Comfort Inn Lansing West

2.5 star property

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Photo gallery for Comfort Inn Lansing West

Lobby
Lobby
Indoor pool
Laundry room
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$85
includes taxes & fees
Mar 13 - Mar 14

Explore the area

View in a map
525 N Canal Road, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪3 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪10 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(20 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Accessible Bathtub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Bathtub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Quality Suites Lansing West
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,006 reviews
Quality Suites Lansing West

About this property

Comfort Inn Lansing West

Hotel in Waverly
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Comfort Inn Lansing West offers 104 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lansing hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn Lansing West features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 3 meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Comfort Inn Lansing West is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Lansing
Comfort Inn Lansing
Comfort Inn Hotel
Comfort Inn Lansing
Comfort Inn Hotel Lansing

Comfort Inn Lansing West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 441 out of 1001 reviews
Rating 8 - Good. 328 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Brandy

Traveled with partner
Liked: Staff & service
The hotel was ok. Just feel they need to do some updating and their breakfast was lackluster. Ended up going to Burger King.
Stayed 1 night in Nov 2025

8/10 Good

Kathy, Grayslake

Stayed 1 night in Nov 2025

8/10 Good

DAVID

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Nov 2025

4/10 Poor

Judith

Stayed 2 nights in Nov 2025

4/10 Poor

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
Room and carpet very tore up window had a big crack in it , soon as I walked in , asked if they could replace it . Would not change a screen so I could open window up for air during the day ... When asked to have my room cleaned , said they would come but never did for weeks , pulling teeth to get service .. only when they felt like it . Horrible mgr . Except for Sam .. he was caring always polite , Breakfast area pretty good but running out of things constantly not ordered ahead in time , not replaced for weeks . Breakfast girl was very cordial very attentive if asked for anything
Stayed 1 night in Oct 2025

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
The clerk was very courteous and the room was very clean and fresh smelling. Beds were comfortable. The breakfast was not real hot but it was still good and a good variety to choose from. Definitely would recommend to others
Stayed 1 night in Oct 2025

10/10 Excellent

Tristian

Liked: Cleanliness, amenities, property conditions & facilities
Great room and clean and great customer service and experience and
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

6/10 Okay

Paul

Stayed 1 night in Oct 2025

2/10 Terrible

Jeffrey

Liked: Staff & service
Disliked: Cleanliness, amenities
The ratings on your site was 8.2 with over 1000 reviews. It is so bad it shouldn't even be in your listed properties. I would rate it 4. We went to another hotel and will be seeking a refund.
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and helpful desk staff
Stayed 1 night in Oct 2025

6/10 Okay

TIna

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The pool was the coldest we’ve ever been in. The grandkids swam for a bit and had blue lips. Our whole reason for the stay was to swim. We won’t be back.
Stayed 1 night in Aug 2025

10/10 Excellent

jeremiah

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2025

4/10 Poor

Jim

Traveled with family
Disliked: Property conditions & facilities, room comfort

Beware!!!!!

Room was not as advertised. Supposed to have two queens, but had two standards. Bed sagged to the middle, small, and uncomfortable. Presentation of building was depressing. Swimming pool was cold. Won’t ever stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

keith

Stayed 1 night in Oct 2025

8/10 Good

bumano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Staff & service, amenities
Very helpful staff. Facilities could be spruced up.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rodney

Stayed 1 night in Sep 2025

4/10 Poor

Mark

Business traveler
Disliked: Cleanliness, property conditions & facilities
sketchy people sitting in the stairway on their phone
Stayed 1 night in Oct 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
A really convenient and nice area of Lansing. This isn't a luxury hotel but for the price, it's a great stay. Would do it again
Stayed 2 nights in Oct 2025

2/10 Terrible

JANIECE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe, dirty

They gave us keys to room that we're already occupied. With three women in our group, we walked out. We didn't feel safe staying in a hotel where they were giving out keys to occupied rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Sep 2025

10/10 Excellent

Paula

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Continental breakfast was great. Motel room was clean and comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Amber

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Could use some updating.
Stayed 1 night in Sep 2025