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Comfort Inn Lansing West

2.5 star property

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Photo gallery for Comfort Inn Lansing West

Lobby
Lobby
Indoor pool
Laundry room
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
525 N Canal Road, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪3 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪11 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(25 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Accessible Bathtub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Bathtub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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About this property

Comfort Inn Lansing West

Hotel in Waverly
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Comfort Inn Lansing West offers 104 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lansing hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn Lansing West features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 3 meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Comfort Inn Lansing West is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 50 lbs per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Lansing

Comfort Inn Lansing

Comfort Inn Hotel

Comfort Inn Lansing

Comfort Inn Hotel Lansing

Comfort Inn Lansing West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 429 out of 1002 reviews
Rating 8 - Good. 314 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

2/10 Terrible

Ziann

Disliked: Cleanliness
Be aware that we stayed in room 202 on Saturday February 7th and I noticed when we were leaving I had a couple itchy red spots on my neck and as the day went on and into this morning I have itchy red bumps In the classic bed bug line. They are now on my legs arms neck and face. This is unacceptable for them to be that bad in the room. My daughter that shared the bed with me has a few bites too. They need to do something about this
Stayed 1 night in Feb 2026

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Jan 2026

4/10 Poor

Shaun

Traveled with pets, Traveled with family
Disliked: Amenities, property conditions & facilities
Check in person sent us to the wrong room twice and argued about what we paid for even though they were shown our reservation on Expedia. Room was very dated - brown frayed carpet and couch. At least the bed was comfortable.
Stayed 1 night in Jan 2026

8/10 Good

Jhon

Stayed 1 night in Jan 2026

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, amenities
Terrible, bed bugs, unsafe & unsanitary
Stayed 4 nights in Jan 2026

2/10 Terrible

Jaimie

Traveled with family
Disliked: Cleanliness, staff & service, amenities
I did not stay. I ended up leaving and getting another room somewhere else. The pillows were throw pillows on the bed. There was multiple dogs in the room next door whining and barking. It was a terrible experience and i am still waiting to here back on my refund after waiting on hold for an hour + last night for the Hotel.com customer support. It was an all around terrible experience.
Stayed 1 night in Jan 2026

6/10 Okay

Tyler

Liked: Staff & service
They could let adults in the Jacuzzi all night because the kids are annoying. The cards stopped working before 11 o'clock so if you're gathering your things around 10 AM, you're gonna lock yourself out of the room and need to go to the front desk to bug the guy. I didn't have the breakfast I skipped, but the other comfort inn, in okeomis has good breakfast, however, they don't have a pool, the west side of Lansing is the place with the pool. Windowsills were dirty. It was overall mid but ok for price.
Stayed 1 night in Jan 2026

10/10 Excellent

Elijah

Stayed 1 night in Jan 2026

10/10 Excellent

Joyce

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Check in was quick and professional
Stayed 1 night in Jan 2026

8/10 Good

Mary Jane

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room and ample breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean Great price would definitely stay again
Stayed 1 night in Jan 2026

8/10 Good

Kevin

Nice clean
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Danbsly

Stayed 1 night in Dec 2025

10/10 Excellent

DANIELLE

Stayed 1 night in Dec 2025

10/10 Excellent

Minesh

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Harold, Sylvania

Business traveler
Liked: Cleanliness, amenities
The building is a little dated, but the building was clean, staff was great, it was in a good place, and was a super value.
Stayed 2 nights in Dec 2025

8/10 Good

Jed

Stayed 1 night in Dec 2025

6/10 Okay

Nathan

Stayed 1 night in Dec 2025

6/10 Okay

Lakeisha

Stayed 1 night in Nov 2025

6/10 Okay

Elizabeth

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities
The hotel seemed nice and clean when we arrived. I originally had booked a handicap room by mistake, so they changed us to a non-handicap room. This room never should have been rented. The bathroom looked like it once was a crime scene. There was, what looked like, dried blood on the bathroom wallpaper. The towel bar was ripped out of the wall. The holes were still there but no towel bar. The carpet in front of the TV had a horrible stain. I think they need to redo this room before they rent it out again.
Looks like blood
Towel rack missing
One of the many stains on the carpet
Stayed 1 night in Nov 2025

8/10 Good

William

Stayed 2 nights in Nov 2025

6/10 Okay

Brandy

Traveled with partner
Liked: Staff & service
The hotel was ok. Just feel they need to do some updating and their breakfast was lackluster. Ended up going to Burger King.
Stayed 1 night in Nov 2025

8/10 Good

Kathy, Grayslake

Stayed 1 night in Nov 2025