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Crowne Plaza Lansing by IHG

3.5 star property

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Photo gallery for Crowne Plaza Lansing by IHG

Exterior
Exterior
Exterior
Interior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Gym
  • 24/7 front desk
$146
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
925 S Creyts Rd, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪4 min drive‬
  • Place, Lansing Mall
    ‪4 min drive‬
  • Place, Lansing Center
    ‪6 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪9 min drive‬

Room options

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Worklife, Comm Access)

Room, 1 King Bed, Roll-in Shower (Worklife, Comm Access) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Roll-in Shower (Worklife, Comm Access)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Worklife, Walk-In Shower)

Room, 1 King Bed, Corner (Worklife, Walk-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Corner (Worklife, Walk-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Worklife, Bath Shower Combo)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Worklife, Bath Shower Combo)

8.0 out of 10
Very good
(1 review)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Worklife)

Standard Room, 2 Queen Beds (Worklife) | Room amenity

Standard Room, 2 Queen Beds (Worklife)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Worklife Walk-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Worklife Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Lansing by IHG

3.5-star hotel in Waverly
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Crowne Plaza Lansing by IHG offers 209 accommodations with safes and coffee/tea makers. 47-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lansing hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Lansing by IHG features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 17049 square feet (1584 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and room service (during limited hours). Complimentary self parking is available on site.

Crowne Plaza Lansing by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Bordeaux - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Bordeaux Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • Bordeaux Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 15 meeting rooms
  • 17,049 square feet of conference space
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Hot tub
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Lansing West
Crowne Plaza Lansing West
Lansing Sheraton
Lexington Hotel Lansing
Sheraton Lansing
Crowne Plaza Lansing West Hotel
Crowne Plaza Lansing West
Crowne Plaza Lansing by IHG Hotel
Crowne Plaza Lansing an IHG Hotel
Crowne Plaza Lansing by IHG Lansing
Crowne Plaza Lansing West an IHG Hotel
Crowne Plaza Lansing by IHG Hotel Lansing

Crowne Plaza Lansing by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 341 out of 558 reviews
Rating 8 - Good. 159 out of 558 reviews
Rating 6 - Okay. 40 out of 558 reviews
Rating 4 - Poor. 11 out of 558 reviews
Rating 2 - Terrible. 7 out of 558 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Stayed 2 nights in Jul 2025

6/10 Okay

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
The tv had two channels and would never connect to the internet.
Stayed 1 night in Jul 2025

10/10 Excellent

Yenevit

Stayed 2 nights in Jul 2025

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Dennis, Santiago

Liked: Cleanliness, staff & service, amenities
Nice quiet location, lots of parking space, easy access, great waiter and bar man ( Joe G.), give him a pay raise or promotion!!!
Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was included in My reservation. But the hotel added the breakfast to my bill. The person checking me out did not know how to fix it. I’m waiting for the correction. Otherwise everything was fine.
Stayed 2 nights in Jul 2025

8/10 Good

brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities they have are great for family fun
Stayed 2 nights in Jun 2025

10/10 Excellent

Jimmy

Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for graduation weekend. Terrific property! The team was warm, welcoming and accommodating. Clean, comfortable environment, easy parking and so close to campus for the festivities.
Stayed 1 night in May 2025

10/10 Excellent

Jermaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Fariha M.

Stayed 1 night in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best family hotel near MSU for graduation.
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
The staff was great. Very polite and professional. They fully accommodated my daughter’s graduation party. I will absolutely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Irfan, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please add complimentary water to the room
Stayed 1 night in May 2025

8/10 Good

Velda Ann

Stayed 1 night in May 2025

10/10 Excellent

Shamekia

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

rose

Stayed 1 night in Apr 2025

2/10 Terrible

Judith

DISPLEASURE WITH HOTELS.COM

We have stayed at Crowne Point before and they have always been wonderful. This review is regarding HOTELS.COM. I needed to cancel my reservation the day of my scheduled visit. The reason being the weather was terrible with high winds, rain and lightning. I was not comfortable leaving home. I called the number provided on Google. This number was connected to a TOY MANUFACTURER! I called yet another number I found on Google and a lady answered but had to transfer me to another department due to the nature of my request. Once transferred, I was disconnected immediately. The following day I called same phone numbers found on Google...once again, the TOY MANUFACTURER! I contacted Crowne Pointe in Lansing to explain my cancelation and they said they understood but couldn't do anything re: my refund of $161.28 due to canceling the day of the reservation PLUS I paid HOTELS.COM; not Crowne Pointe. I feel I'm due the return due to the reason being the terrible weather (National Weather Advisory had issued warnings). HOTELS.COM has terrible customer service! I'd rather make my own reservation than go through them. You can't talk to a real human being. They don't provide a valid phone number. The Virtual Operator is of no help as it eventually disenables any further conversation and will not transfer you to a real/live CSR. There is NO way to speak to someone. I will make sure to tell my vacationing friends to avoid HOTELS.COM & I encourage you to do the same.
Stayed 1 night in Apr 2025

8/10 Good

Carmella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible food

Food was horrible!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Dalia

Liked: Cleanliness, amenities
I enjoyed my stay
Stayed 1 night in Mar 2025

10/10 Excellent

robert, utica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent and special thanks to the fine gentleman at the desk who found my phone near the pool and held it for me.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa, Brighton

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025