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Holiday Inn Express Hotel & Suites Charlotte by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Charlotte by IHG

Exterior
Indoor pool
Exterior
Free daily on-the-go breakfast
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Kitchen
  • Pool
  • Housekeeping
  • Gym
$89
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
500 Meijer St, Charlotte, MI, 48813
  • Maple Brook Golf Club
    ‪3 min drive‬
  • Sparrow Eaton Hospital
    ‪3 min drive‬
  • The Country Mill
    ‪12 min drive‬
  • Lansing, MI (LAN-Capital Region Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(18 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(17 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (California King, Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (California King, Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Extra Floor Space)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Charlotte by IHG

Charlotte hotel with in-room kitchenettes
Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Hotel & Suites Charlotte by IHG offers 67 air-conditioned accommodations with safes and complimentary newspapers. Premium cable television is provided. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Charlotte by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Charlotte by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 22 2024 to October 22 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte
Holiday Inn Express Hotel Charlotte
Holiday Inn Express Hotel Suites Charlotte
Holiday Inn Express Hotel Suites Charlotte by IHG
Holiday Inn Express Hotel Suites Charlotte an IHG Hotel
Holiday Inn Express Hotel & Suites Charlotte by IHG Hotel
"Holiday Inn Express Hotel Suites Charlotte an IHG Hotel"
Holiday Inn Express Hotel & Suites Charlotte by IHG Charlotte

Holiday Inn Express Hotel & Suites Charlotte by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 267 out of 574 reviews
Rating 8 - Good. 163 out of 574 reviews
Rating 6 - Okay. 63 out of 574 reviews
Rating 4 - Poor. 48 out of 574 reviews
Rating 2 - Terrible. 33 out of 574 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
under renovation, but it needs it so GOOD breakfast ok
Stayed 4 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

Help

This was a terrible motel. The walls don’t help in noise prevention at all. A lot of renovations being done. Very noisy! Not enough space in the breakfast room.
Stayed 1 night in May 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lighted patking lot, good breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Alec

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and shopping
Stayed 5 nights in Mar 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid experience, small pet peeves

This was a solid experience. There is construction work going on in the facility. Only one set of stairs located at the far end of the building and the elevator has been having issues (based on the signage to press the lobby button firmly). The mattress was a little soft, but did not disrupt my sleep.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service
Pool was nice, but no hot tub. Facility was under some construction, but no issues with noises. Room was great, plenty of space but no round table in corner which would have been nice as we like to play cards. Breakfast was not the best. Poor condition of fruit, no waffles, did have a mini pancake machine but not the best tasting, did run out of some things only an hour into breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location off freeway and close proximity to Meijer - clean and courteous staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness
C
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

We had to reserve an accessible room due to my husband recently having a knee replacement and being on a walker. We were very happy with the accommodations.
Stayed 1 night in Apr 2025

2/10 Terrible

David

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They put a 30 day hold on $50 for incidentals
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Traveled with family and small children
Nice place
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel looked half torn apart. Noisy all night with doors opening and closing.
Stayed 1 night in Mar 2025

8/10 Good

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The hotel was under a renovation project. The stay was very good. The only complaint would be that the tub needed the slip guards, it was slick getting into the shower.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cristi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Randall

Stayed 1 night in Feb 2025

2/10 Terrible

Crystal

Stayed 1 night in Feb 2025

4/10 Poor

Crystal

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

No Hot Water

We didn't have hot water we stayed for 2 days with a large group of 6 rooms. Our room didn't lock or even close all the way. Looks like they are in the process of a remodel and shouldn't even have been open.
Stayed 2 nights in Feb 2025

2/10 Terrible

Tasha

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
My son had a medical reason and couldn’t participate in the event out of state and the hotel would not make an exception to refund

8/10 Good

Nichole

Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good accommodations for sad trip

It worked out perfectly for us. We were in town from out of state for a funeral. It had everything we needed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good on route hotel

Great stay on route to Florida. Great breakfast. Comfortable bed Very isolated hotel
Stayed 1 night in Jan 2025