Quality Inn University

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn University

Interior
Indoor pool, open 9:00 AM to 10:00 PM, sun loungers
Exterior
Bar (on property)
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
3121 E Grand River Ave, Lansing, MI, 48912
  • Eastwood Towne Center
    3 min drive
  • Michigan State University
    3 min drive
  • Breslin Center
    5 min drive
  • Lansing, MI (LAN-Capital Region Intl.)
    10 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Quality Inn University

Lansing hotel with 1 indoor pools, connected to the convention center
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Quality Inn University offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to an indoor pool, Quality Inn University provides a waterslide and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 3400 square feet (316 square meters) include conference space. This family-friendly hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,400 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Quality Inn University Reviews

Reviews

6.8
Rating 10 - Excellent. 25 out of 119 reviews" "
Rating 8 - Good. 32 out of 119 reviews" "
Rating 6 - Okay. 38 out of 119 reviews" "
Rating 4 - Poor. 9 out of 119 reviews" "
Rating 2 - Terrible. 15 out of 119 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Rudy

Disliked: Cleanliness
Had to change rooms because they smelled like smoke. Smoke detector was covered in plastic. Sheets and cover had a red stain on it.
Stayed 1 night in Aug 2024

8/10 Good

Kamiar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem was, defective A/C It's didn't cool, just heat !!
Stayed 2 nights in Aug 2024

2/10 Terrible

Adnan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry and no cleanliness
Stayed 1 night in Aug 2024

8/10 Good

stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go here unless you can pay twice!!!!
I chose this hotel because it was a fair price. I go to Lansing for medical treatment so I do not have a lot of extra money. It is a 100 miles from my home but it is working. So I go one day later stay the night then have an appointment the next morning then go home. So I got to the hotel and they said I did not pay I showed them my receipt that I did. They said they didn’t get any payment and to stay I would have to pay. So I had to pay twice or drive 200 extra miles. I called the front desk for wifi password they don’t answer you have to leave a message and they never call you back. Horrible
Stayed 1 night in Aug 2024

4/10 Poor

Nic

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Random cords running through room, vent chocked full of dust, thermostat didn’t work. We had left and came back later and there was a sewage smell that even the staff member could smell, he was great and changed our room, but we went from 1 king to 2 doubles. Second room was ungodly hot and was told while leaving that the thermostat was “reveresed” in that room. Additional amenities were fine, staff service was pretty good, just really bad room issues.
Stayed 1 night in Aug 2024

10/10 Excellent

Haylee

Stayed 1 night in Aug 2024

6/10 Okay

Traci

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for my quick trip
Stayed 1 night in Jul 2024

2/10 Terrible

Brandon

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke, hair, unsafe
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Benjamin meza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Bryn

Traveled with partner
Liked: Staff & service
Stayed for one night, the room had a slight cigarette smell but overall was pretty clean. Breakfast was the typical continental breakfast. Good for a cheap option close to MSU. Would stay again, but would ask for a different room next time.
Stayed 1 night in Aug 2024

2/10 Terrible

kizzy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Good. The shower curtain needs attention since water went all over the floor.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeremiah

Traveled with family
Liked: Amenities
Love it
Stayed 3 nights in Jul 2024

2/10 Terrible

Theresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was supposedly "being remodeled"and all common area carpets were torn up. The first room we were given had a flooded bathroom floor from a drip in the ceiling. The 2nd room was dirty. Had toothpaste smeared on the chair back, a full kernel of corn in the slow draining bathroom sink and a quarter-sized cigarette burn on the bedspread. Third room was OK. Breakfast was decent.
Stayed 2 nights in Jul 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful thru out my stay. I had a 2nd floor room off the pool and I had no trouble watching TV or sleeping, even with family's enjoying the pool. I'll pick this hotel again for sure. 👍👍
Stayed 1 night in Jul 2024

8/10 Good

James

Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Josh

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024