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Quality Inn University

2.5 star property

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Photo gallery for Quality Inn University

Indoor pool, open 9:00 AM to 10:00 PM, sun loungers
Premium bedding, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$67
includes taxes & fees
Feb 23 - Feb 24

Explore the area

View in a map
3121 E Grand River Ave, Lansing, MI, 48912
  • Place, Eastwood Towne Center
    ‪2 min drive‬
  • Place, Breslin Center
    ‪3 min drive‬
  • Place, Michigan State University
    ‪3 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn University

Lansing hotel with 1 indoor pools, connected to the convention center
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Quality Inn University offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to an indoor pool, Quality Inn University provides a waterslide and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 3400 square feet (316 square meters) include conference space. This family-friendly hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,400 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Quality Inn University Reviews

Reviews

6.6
Rating 10 - Excellent. 78 out of 263 reviews
Rating 8 - Good. 50 out of 263 reviews
Rating 6 - Okay. 52 out of 263 reviews
Rating 4 - Poor. 35 out of 263 reviews
Rating 2 - Terrible. 48 out of 263 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Lee

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The room smelled like body odor and there was a staff member smoking in the building - Smelled like THC.
Stayed 1 night in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Great for a short stay
Stayed 1 night in Oct 2025

8/10 Good

SUSAN

Stayed 1 night in Oct 2025

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, amenities
Way way overpriced!!! Advertised as close to the stadium which it is not.
Stayed 2 nights in Oct 2025

6/10 Okay

Nicholas

Stayed 3 nights in Oct 2025

8/10 Good

Terry

Liked: Staff & service
My room smelled like a marijuana skunk and I had to go to a conference smelling like I partied all night.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer, danvill

Stayed 2 nights in Oct 2025

6/10 Okay

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bathroom door handle broken. I turned the handle & pulled door handle come off, I almost fell backwards into the bathtub. TV reception terrible, desk phone not working, bed sheets were stained, bathroom fan not working.
Stayed 1 night in Oct 2025

8/10 Good

samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a bit dated but kept clean. Breakfast and staff were nice. Only small issue I had was I couldn’t adjust the temperature in the room - there was no “fan” setting and I would have liked the room cooler. Lack of air circulation made the room feel a little claustrophobic.
Stayed 1 night in Sep 2025

8/10 Good

kristi

Liked: Cleanliness, staff & service, room comfort
The breakfast was ok. Better than continental. Eggs werent hot and sausage tasted weird
Stayed 1 night in Oct 2025

4/10 Poor

Amanda

Stayed 1 night in Oct 2025

6/10 Okay

Gayle

Traveled with family
Lights in room flickered on/off. The heat didn’t work. It was very noisy!!
Stayed 2 nights in Oct 2025

6/10 Okay

David

Traveled with family
Disliked: Cleanliness, room comfort
We arrived early, asked if we could park our vehicle at the hotel until check in. We were informed we could not and had to check in. We asked to check in and they informed us that we would be charged an early check in fee of 53 USD. We parked elsewhere. Hotel was extremely noisy during the evening rooms were in poor condition. Would not recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Stayed 1 night in Sep 2025

2/10 Terrible

Stacey

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and quiet with some great bagels in breakfast
Stayed 1 night in Sep 2025

4/10 Poor

Tasha

Disliked: Staff & service, amenities, property conditions & facilities
Staff is completely unapproachable, never smile, and walk around with an air of apathy, discontent and disdain. They act like they can’t be bothered and would rather be elsewhere. The morning breakfast ladies are rude and lock the door about 5 minutes before 9! Completely inconvenient, especially on weekends. Breakfast could at least be until 10am. Never staying here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Gage

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

Austin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Sep 2025

2/10 Terrible

Katherine

Stayed 2 nights in Sep 2025

6/10 Okay

Jennifer

Liked: Staff & service
Needs upgrades
Stayed 2 nights in Sep 2025

10/10 Excellent

rohan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was great made us felt welcome
Stayed 1 night in Sep 2025

2/10 Terrible

Christina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Door had a large gap, rooms were very loud and staff was not friendly
Stayed 2 nights in Sep 2025