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Quality Suites Lansing West

2.5 star property

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Photo gallery for Quality Suites Lansing West

Lobby
Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds
Terrace/patio
41-inch TV with cable channels
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$94
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
901 Delta Commerce Dr, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪6 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪11 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(52 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(58 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Double Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.6 out of 5, Good, 1,003 reviews
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About this property

Quality Suites Lansing West

Hotel in Waverly
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Quality Suites Lansing West offers 115 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 2 meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site. A total renovation of this property was completed in April 2019.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Handrails in stairways
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - April 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Hotel
Quality Suites Hotel Lansing
Quality Suites Lansing
Lansing Quality Inn
Quality Inn Lansing
Quality Suites Lansing Hotel
Quality Hotel Lansing
Quality Suites
Quality Suites Lansing Hotel
Quality Suites Lansing Lansing
Quality Suites Lansing Hotel Lansing

Quality Suites Lansing West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 567 out of 1002 reviews
Rating 8 - Good. 224 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pierre

Liked: Cleanliness
Good
Stayed 6 nights in Sep 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Sep 2025

8/10 Good

Daniel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was nice except the toilet was loose on the floor. It rocks
Stayed 1 night in Sep 2025

6/10 Okay

Joseph

Business traveler
Disliked: Cleanliness, property conditions & facilities
Rooms not really “clean.” Dust on back of coach. Dirt under cushions. Stairwell nasty.
Stayed 2 nights in Sep 2025

4/10 Poor

Penny

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, hotel was nice. Room great except for A/C vent blowing directly onto one of the beds. Made bed unusable. There were some sketchy looking people cutting through parking lot during the evening.
Stayed 1 night in Sep 2025

6/10 Okay

Gregory

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Spacious, but needs work. Bathroom floor was not clean. Shower door gasket and towel rack were both halfway disconnected. There was black mold in the RTV around the shower edges. Carpet, furniture and ceilings were noticeably soiled. The light around the mirror was painfully bright.
Quick photo of bedroom ceiling
Stayed 2 nights in Sep 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Martha

Liked: Cleanliness, staff & service

Warm Night in Lansing

The staff, service and location was great. However they AC was not working properly and as a result, the room was uncomfortably warm.
Stayed 1 night in Sep 2025

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, comfortable bed, quiet hotel, room had a musty smell but it did go away once the AC had run for couple hours. Basic hotel breakfast, good to grab something before heading out.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Stayed 1 night in Sep 2025

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Frank

Stayed 1 night in Sep 2025

6/10 Okay

Janis

Stayed 1 night in Sep 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Eric

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

The room was filthy, stains on the carpet and couch. Crumbs on the floor. Panel had fallen off the wall exposing electrical wires. Breakfast was underwhelming. They do the bare minimum here and I would not recommend staying here.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service,fast check in,Clean in a safe area
Stayed 2 nights in Sep 2025

6/10 Okay

Nils

Traveled with family

Partially Updated, Pricy, and Lacking Quiet

A mixed stay at a renovated older property. The positives: The hotel appears to be a nicely updated 1980s-era building, and the lobby and indoor courtyard have a charming, unique look and feel. The downsides: Poor soundproofing: Conversations from the adjacent room were clearly audible, making it difficult to relax. Inconsistent renovations: While some areas were updated, the phone in the room appeared to be original. A TV was mounted on the wall, but the cable was poorly installed and stapled haphazardly along the wall. Allergenic environment: I experienced a significant allergic reaction to something in the room, which I suspect may be related to the pet-friendly policy. Noise and price: The overall noise level made it hard to get a quiet night's sleep, and the stay was very expensive for the quality of the experience provided.
Stayed 2 nights in Sep 2025

4/10 Poor

Taren

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do they do it unless you have to

This hotel is old and needs some TLC. The room hadn’t been properly cleaned ie rice in the couch, stains on the carpet & couch, hair in the tub, hair and food particles in the fridge. They did have plenty of easy parking and it was close to the freeway and restaurants.
Stayed 2 nights in Sep 2025

4/10 Poor

Denielle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was the best part of our stay. They were helpful and very friendly and knowledgeable. It’s really unfortunate that the property was old, our room smelled of smoke and it was dirty (there were stains going down the walls in our room) and the wall paper was peeling off the walls. We were given ripped bedding for the sofa bed. Overall, the quality of this hotel is poor and is in of a huge renovation.
Stayed 2 nights in Sep 2025

2/10 Terrible

Joseph

Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Its what was all i need for sleep
Stayed 1 night in Aug 2025