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Quality Suites Lansing West

2.5 star property

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Photo gallery for Quality Suites Lansing West

Lobby
Exterior
Terrace/patio
Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds
41-inch TV with cable channels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Free WiFi
  • 24/7 front desk
$85
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
901 Delta Commerce Dr, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪6 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪11 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(50 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(56 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Double Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Suites Lansing West

Hotel in Waverly
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Quality Suites Lansing West offers 115 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 2 meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site. A total renovation of this property was completed in April 2019.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Handrails in stairways
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - April 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Hotel
Quality Suites Hotel Lansing
Quality Suites Lansing
Lansing Quality Inn
Quality Inn Lansing
Quality Suites Lansing Hotel
Quality Hotel Lansing
Quality Suites
Quality Suites Lansing Hotel
Quality Suites Lansing Lansing
Quality Suites Lansing Hotel Lansing

Quality Suites Lansing West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1017 reviews
Rating 8 - Good. 228 out of 1017 reviews
Rating 6 - Okay. 101 out of 1017 reviews
Rating 4 - Poor. 46 out of 1017 reviews
Rating 2 - Terrible. 56 out of 1017 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Eugene

Traveled with family
Liked: Staff & service
The staff was great. They had a young lady from another property who was super helpful. The staff was the best thing about the visit. First room giving stains on the couches carpet and wall. Second room didn’t even go into because of the same thing. Third room less stains but tolerable… took a shower in the morning and the shower drain backed up and debris came from the drain… i just left to my next destination and showered there…
Stayed 1 night in Jul 2025

10/10 Excellent

PAUL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value
Stayed 1 night in Jul 2025

2/10 Terrible

REBECCA

Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel I've ever stayed in. There were blood stains on the couch, chair, windows, and bedding. There was hair in the sink as well as in and on the bed. The bottom of the tub was black. The air and fan did not work. The people hanging out in the parking lot were dealing drugs and I did not feel safe. Unfortunately, I felt safer IN the dirty room than attempting to leave. This place shouldn't be on Expedia and it shouldn't have anything higher that zero reviews. The girl at the front desk was pleasant but that's the onlu positive thing I have to say.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great breakfast area.
Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I wish all my hotel rooms overall were this nice. However, it would be nice if you had a box of Kleenex and towel racks at each of the 2 sinks. Also, the 'kitchen' gal should come around to each of us when it came exactly 9:00 AM, to ask if we wanted anymore food, before she started wisking it away. Otherwise, I really appreciated a very nice breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Janusz

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey clean and guiet.
Stayed 2 nights in Jul 2025

6/10 Okay

Ruben, Ypsilanti

The bathroom was with something black around and the breakfast should improve
Stayed 2 nights in Jul 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Traveled with group
Liked: Cleanliness
Disliked: Room comfort

Eh

The hotel seemed nice via the pics online. We check in the person was super friendly all the staff was. The room was okay. The ac didn't work very well and the toilet made a horrible noise every time you flushed it. It seemed like a party hotel. Cops showed up guest got kicked out. Not my style.
Stayed 1 night in Jul 2025

8/10 Good

Lukasz

Liked: Cleanliness, staff & service
I like price
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Great stay at the Lansing Quality Suites as usual, but the breakfast is definitely not the same. I hadn’t visited the area in a while to be able to stay at the hotel, and so I wasn’t aware of the changes. I was used to having made to order breakfast prepared as it has been for years. Now the hot food served is just like every other hotel (normal continental breakfast items, waffles, microwaved eggs and sausage patties). I also miss the home made Quaker oatmeal they used to have already prepared when I came down for breakfast. This time I had to pick what flavor oatmeal packets I wanted for the breakfast associate to heat up in the microwave behind the counter. Don’t get me wrong, the spacious rooms and good customer service is still there. The hearty breakfast is what made me reserve this hotel for so many years, but I may have to explore other options when visiting the Lansing area in the future. Tom is definitely missed for sure!
Stayed 1 night in Jul 2025

4/10 Poor

Kimberly

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Staff was great and very accommodating to get us a new room. The first room was dirty and smelled like smoke. Second room wasn’t much better. Definitely not a 8.8 rating. Will not stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Dajuanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Really nice Hotel. VERY CLEAN. Breakfast was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in May 2025

10/10 Excellent

Marvin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room i was pose to get which was a double bed it was not clean when i arrived but they fixed the problem by giving me 2 king size bed rooms for the inconvenience which was fine with me
Stayed 1 night in Jul 2025

6/10 Okay

Jerrad

Stayed 1 night in Jul 2025

8/10 Good

Kristie

Stayed 1 night in May 2025

8/10 Good

Delois

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Divya

4/10 Poor

Christina

Stayed 1 night in Jun 2025

10/10 Excellent

Bailey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and great stay! Clean and attentive staff definitely will stay again on our next trip.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
I like the location.
Stayed 5 nights in Jun 2025

10/10 Excellent

Willy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025