A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Quality Suites Lansing West offers 115 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 2 meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site. A total renovation of this property was completed in April 2019.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Things to do
Gym
TV in common areas
Family friendly
Grocery/convenience store
In-room microwave
In-room refrigerator
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Business services
2 meeting rooms
24-hour business center
Computer station
Outdoors
Outdoor entertainment area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Elevator
Handrails in stairways
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs on site
More
1 building
4 floors
Banquet hall
Designated smoking areas
Renovated entire property - April 2019
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
41-inch TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of USD 50.00 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 40.00 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 25.00 per night
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Quality Suites Hotel
Quality Suites Hotel Lansing
Quality Suites Lansing
Lansing Quality Inn
Quality Inn Lansing
Quality Suites Lansing Hotel
Quality Hotel Lansing
Quality Suites
Quality Suites Lansing Hotel
Quality Suites Lansing Lansing
Quality Suites Lansing Hotel Lansing
Quality Suites Lansing West Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 586 out of 1017 reviews
10 - Excellent
586
Rating 8 - Good. 228 out of 1017 reviews
8 - Good
228
Rating 6 - Okay. 101 out of 1017 reviews
6 - Okay
101
Rating 4 - Poor. 46 out of 1017 reviews
4 - Poor
46
Rating 2 - Terrible. 56 out of 1017 reviews
2 - Terrible
56
8.6/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Eugene
Traveled with family
Jul 19, 2025
Liked: Staff & service
The staff was great. They had a young lady from another property who was super helpful. The staff was the best thing about the visit. First room giving stains on the couches carpet and wall. Second room didn’t even go into because of the same thing. Third room less stains but tolerable… took a shower in the morning and the shower drain backed up and debris came from the drain… i just left to my next destination and showered there…
This was the worst hotel I've ever stayed in. There were blood stains on the couch, chair, windows, and bedding. There was hair in the sink as well as in and on the bed. The bottom of the tub was black. The air and fan did not work. The people hanging out in the parking lot were dealing drugs and I did not feel safe. Unfortunately, I felt safer IN the dirty room than attempting to leave. This place shouldn't be on Expedia and it shouldn't have anything higher that zero reviews. The girl at the front desk was pleasant but that's the onlu positive thing I have to say.
I wish all my hotel rooms overall were this nice.
However, it would be nice if you had a box of Kleenex and towel racks at each of the 2 sinks.
Also, the 'kitchen' gal should come around to each of us when it came exactly 9:00 AM, to ask if we wanted anymore food, before she started wisking it away. Otherwise, I really appreciated a very nice breakfast.
Dave
Stayed 1 night in Jul 2025
10/10 Excellent
Janusz
Traveled with family and small children, Traveled with family
The hotel seemed nice via the pics online. We check in the person was super friendly all the staff was. The room was okay. The ac didn't work very well and the toilet made a horrible noise every time you flushed it. It seemed like a party hotel. Cops showed up guest got kicked out. Not my style.
Amanda
Stayed 1 night in Jul 2025
8/10 Good
Lukasz
Jul 13, 2025
Liked: Cleanliness, staff & service
I like price
Lukasz
Stayed 1 night in Jul 2025
8/10 Good
Verified traveler
Traveled with family
Jul 12, 2025
Liked: Staff & service
Great stay at the Lansing Quality Suites as usual, but the breakfast is definitely not the same. I hadn’t visited the area in a while to be able to stay at the hotel, and so I wasn’t aware of the changes. I was used to having made to order breakfast prepared as it has been for years. Now the hot food served is just like every other hotel (normal continental breakfast items, waffles, microwaved eggs and sausage patties). I also miss the home made Quaker oatmeal they used to have already prepared when I came down for breakfast. This time I had to pick what flavor oatmeal packets I wanted for the breakfast associate to heat up in the microwave behind the counter.
Don’t get me wrong, the spacious rooms and good customer service is still there. The hearty breakfast is what made me reserve this hotel for so many years, but I may have to explore other options when visiting the Lansing area in the future. Tom is definitely missed for sure!
Staff was great and very accommodating to get us a new room. The first room was dirty and smelled like smoke. Second room wasn’t much better. Definitely not a 8.8 rating. Will not stay here again.
The first room i was pose to get which was a double bed it was not clean when i arrived but they fixed the problem by giving me 2 king size bed rooms for the inconvenience which was fine with me