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Quality Suites Lansing West

2.5 star property

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Photo gallery for Quality Suites Lansing West

Lobby
Exterior
Terrace/patio
Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds
41-inch TV with cable channels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Free WiFi
  • 24/7 front desk
$104
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
901 Delta Commerce Dr, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪6 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪11 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(52 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(57 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Double Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Suites Lansing West

Hotel in Waverly
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Quality Suites Lansing West offers 115 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 2 meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site. A total renovation of this property was completed in April 2019.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Handrails in stairways
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - April 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Hotel
Quality Suites Hotel Lansing
Quality Suites Lansing
Lansing Quality Inn
Quality Inn Lansing
Quality Suites Lansing Hotel
Quality Hotel Lansing
Quality Suites
Quality Suites Lansing Hotel
Quality Suites Lansing Lansing
Quality Suites Lansing Hotel Lansing

Quality Suites Lansing West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 568 out of 1002 reviews
Rating 8 - Good. 224 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

doug

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So, my 17 year old son came into town and I wanted to get a hotel room that was close to different restaurants, stores, etc so that he would have a variety of things to choose from. He was sooooooo happy!!!!! I took him to horrocks for the first time and bought him some macaroons, he had never had them before, I mean he was in a happy place so I was super happy!!!!! Y’all just might be my go to hotel whenever he comes in town ☺️
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to my Son's house, walking distance to several places. Staff and room were amazing.
Stayed 3 nights in Aug 2025

6/10 Okay

Patrick

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Would be nice to get a service in the room when you ask for one. When I checked in I asked what was their service schedule. She replied, everyday if you want. I said sure. None first day and it took two more days after requesting it each morning at front desk. I stayed there for almost a month end of 2024 and it was the same. Desk lady got kind of nasty when I told her I wasnt happy.
Stayed 4 nights in Aug 2025

2/10 Terrible

Subhashini

Stayed 2 nights in Aug 2025

10/10 Excellent

Rajuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. They made my stay even better.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and comfortable bed!
Stayed 1 night in Aug 2025

6/10 Okay

Erica

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Mehh…

The front agent was pleasant even tries to make sure we had a room next to our family but upon entering the room it did not appear clean it gave the feeling someone may have been in the room there were stains on the couch and a wash cloth laying on the counter that appeared to be used the room just didn’t give clean. When I brought my concerns to the front desk they quickly mad the situation right I was very pleased
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Dennis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay option for West Lansing area

The staff is great and the location is super convenient (close to highway and main streets going through Lansing) The hotel is in fair shape. Lots of dining options and shopping nearby.
Stayed 1 night in Aug 2025

8/10 Good

Lynn

Disliked: Property conditions & facilities
This no nonsense property w a decent breakfast included probably has some better rooms than the one I stayed in where no lights on one wall worked, the commode barely flushed and the shower showed signs of severe water damage and deterioration. The staff was polite, the room was comfortable even though pretty dusky. It was too late and I was too tired to ask to change rooms but I’m guessing they would have made that happen.

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service
Carpet could be replaced/upgraded. Tired and worn looking
Stayed 1 night in Aug 2025

10/10 Excellent

Shanuka

Stayed 3 nights in Aug 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean staff is friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jeremy

Stayed 1 night in Aug 2025

8/10 Good

Lori

Stayed 2 nights in Aug 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Stayed 2 nights in Aug 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The owners seem to be very present in assuring smooth operations
Stayed 3 nights in Aug 2025

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 2 nights in Aug 2025

8/10 Good

Melissa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Ann

Had a very good stay.
Stayed 1 night in Aug 2025