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Residence Inn Lansing West

3.0 star property

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Photo gallery for Residence Inn Lansing West

Free on-the-go breakfast
Suite, 1 Bedroom | Premium bedding, desk, iron/ironing board, free cribs/infant beds
View from property
Indoor pool
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$113
includes taxes & fees
Feb 13 - Feb 14

Explore the area

View in a map
922 Delta Commerce Drive, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪6 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪11 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Mobility/Hearing Access, Roll-In Shwr)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Fireplace (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Fireplace

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Fireplace

8.0 out of 10
Very good
(5 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Similar properties

Reception
Fairfield Inn & Suites Lansing West
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  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 695 reviews
Fairfield Inn & Suites Lansing West

About this property

Residence Inn Lansing West

3-star hotel in Waverly
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Change of towels is available on request.
Residence Inn Lansing West offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Residence Inn Lansing West features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast as well as a complimentary manager's reception (may not be available daily). Wireless Internet access is complimentary.

A 24-hour business center is on site at this 3-star property. This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Complimentary self parking is available on site.

Residence Inn Lansing West is a smoke-free property.

Guests are offered a complimentary on-the-go breakfast. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Double-glazed windows
  • Fireplace in lobby
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Double sofa bed
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Lansing West
Residence Inn Marriott Hotel Lansing West
Residence Inn Marriott Lansing West
Residence Inn Lansing West Hotel
Residence Inn Lansing West Hotel Lansing
Lansing Residence Inn
Residence Lansing West Lansing
Residence Inn Lansing West Hotel
Residence Inn Lansing West Lansing
Residence Inn Lansing West Hotel Lansing

Residence Inn Lansing West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 115 out of 252 reviews
Rating 8 - Good. 79 out of 252 reviews
Rating 6 - Okay. 23 out of 252 reviews
Rating 4 - Poor. 14 out of 252 reviews
Rating 2 - Terrible. 21 out of 252 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, welcome nice gifts. Good service.
Stayed 1 night in Oct 2025

10/10 Excellent

Tyrin

Stayed 1 night in Sep 2025

10/10 Excellent

TANJA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't sleep well away from home... at this hotel I sleep GREAT!! Love the comforts of home in the rooms. Great staff, very clean, and breakfast is always a delight! Love this place
Stayed 1 night in Oct 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Hunter

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I called ahead to request an early check-in and was told it wouldn’t be a problem. But when I arrived at the expected time, the room wasn’t ready. I could deal with that, but what happened next was absolutely disgusting. When I finally got to our assigned room at 2 a.m., the door was wide open like anyone could just walk in. Inside, the bed had no sheets, the bedding was filthy like someone had slept there before without changing anything, and every drawer and cupboard was left open. It felt like walking into a nightmare of filth and neglect. This is beyond unacceptable—it’s a serious health hazard. I immediately reported this to Danie at the front desk, who was incredibly helpful and understanding. She listened carefully, apologized sincerely, and quickly arranged for us to be moved to clean rooms. Her kindness and professionalism were the only bright spots in this awful situation. Then, after barely five hours of restless, gross sleep, someone else tried to get into our room, claiming it was theirs. This level of chaos and disregard for basic hygiene and security is appalling. The reason I originally booked a 2-bedroom suite was because I had a younger female with me so we could stay together for safety and comfort. But when we got moved to new rooms, she had to be separated, and then someone actually opened her door trying to get in. That made the whole situation even more unsettling and stressful.
Stayed 1 night in Sep 2025

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great...and the suite was very clean! Our breakfast was tasty but could have been hotter.. the front desk service and breakfast service was excellent!
Stayed 1 night in Sep 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience overall.

Quiet, clean, well managed breakfast, staff was very friendly. Hotel is a little dated, but would stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

IlaMae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Paige

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location! Anytime I'm in town I stay here! Friendly staff, great rooms with kitchenettes and separate living area, and great breakfast! Recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

April

Stayed 1 night in Jul 2025

8/10 Good

Steven

Stayed 10 nights in Jun 2025

10/10 Excellent

Valerie

Stayed 1 night in Jun 2025

4/10 Poor

Ella

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The tv didn't work, the carpet in the bedroom was flooded, and in the middle of the night water was dripping onto the bed from the ceiling
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent with the exception of being unable to use the pullout sofa bed. The matress on it was dirty, stained and smelled. Everything else was perfect best stay so far.
Stayed 3 nights in Jun 2025

4/10 Poor

Karen

Traveled with family
Fire in hotel rendered elevator inoperable thru- out stay. Pool heater was broke = pool was unpleasantly cold. Breakfast served sausage that were barely warm. These had noticeable bone chips in them. Coffee was cold 1/2 way thru breakfast service. There was no outreach from staff after the fire. No explanation or offer of any type of com for the 0500 to 0800 disruption in our morning, loss of elevator use or less than expected amenities.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paige

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, really clean, enjoyed my stay.
Stayed 1 night in Jun 2025

10/10 Excellent

TaMara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms, very vlean hotel, staff is excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Diane, Houghton Lake Heights

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the friendliness of the staff. Room was perfect for quite time before my meeting in the morning.
Stayed 1 night in Jun 2025

6/10 Okay

Tiarra

Stayed 1 night in Jun 2025

4/10 Poor

Patricia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Great front desk employee. Booked a 2 bedroom and said it wasn’t available when I got there. Very kind front desk employee gave me 2 one bedrooms right next to each other. Got to the room and it had a clean air machine going and an awful smell. Switched to two other rooms next to each other that smelled like curry but no other rooms to move to. Wish I would have just left. Hotel is very dated and there are even soft spots in the floor on the 2nd floor hallways that were very scary, ice machine didn’t work, hot tube closed. 👎👎
Stayed 1 night in Jun 2025

6/10 Okay

Mandy

There was hair extensions in the tub. And lemony water bottle
Stayed 1 night in Jun 2025

8/10 Good

Christy

Stayed 1 night in May 2025