A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Ibis Laon offers 72 accommodations with safes and irons/ironing boards. Guests can surf the web using the complimentary wired and wireless Internet access.
Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This Laon hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.
Ibis Laon has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Ibis Laon has a restaurant on site.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 9.50 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-width doorways
More
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Designated smoking areas
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Private bathroom
Towels provided
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: noon; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.21 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 9.50 per person
Pet fee: EUR 5 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
ibis Hotel Laon
ibis Laon
ibis Laon Hotel
ibis Laon Laon
ibis Laon Hotel
ibis Laon Hotel Laon
ibis Laon Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Sadly we were not offered a warm welcome. We were made to feel we were a big inconvenience. The receptionist was eating a meal and did not want to be disturbed. Apparently she told me she was coming but I thought she was talking to her coworker and didn’t hear her anyway. She told me she was looking straight at me so of course she was addressing me! She told us the manager made her do her receptionist duties even when she was trying to eat a meal. Sadly, a negative start to our stay so we chose not to stay and have drink at the bar for fear of inconveniencing her further and getting told off again. No the welcome we expected at all.
Lift not working fortunately we only had to carry our luggage up to the first floor. Limited restaurant, could only cater for 5 tables with a very limited menu.Foam top to mattress made it too warm. No power points in room just 1 in the bathroom.
Our favourite place to stop when heading into France. Only two hours eurotunnel or ferries at Calais. Secure parking (gated) is the main reason we first stayed and now we appreciate the 24hr front desk when arriving late after travel delays. Our 4th year staying here and the service is always helpful and pleasant. Rooms are always very clean and comfortable. Breakfast has just what you need, eggs and bacon, plus several breads, yogurt and cereals. Petrol and large Cassino supermarket 4 mins away also.
Hotel was clearly under renovation. The room we were allocated still had builder’s equipment in the room. We complained and were given an alternative room. However the bath room looked tired and work was not completed in the bedroom (a loop of wires was hanging from the ceiling and we found a screw lying on the floor by the bed which could have been hazardous for bare feet). On arrival cables were trailing across the reception causing a trip hazard. However the staff were excellent and the food in the evening and at breakfast was good.
Paul
Stayed 1 night in Apr 2023
10/10 Excellent
Chris
Mar 10, 2023
Chris
Stayed 1 night in Mar 2023
8/10 Good
Deborah
Feb 26, 2023
Liked: Cleanliness, staff & service, room comfort
Good place for an overnight stop. Comfortable bed. Friendly staff.
Friendly helpful welcome. Good sized, clean room. Comfortable bed. Sensible bedding for the weather. Good shower. Small restaurant menu but meal was fine. Breakfast ditto.
John
Stayed 1 night in Sep 2022
6/10 Okay
Susan
Traveled with partner
Sep 13, 2022
Liked: Staff & service, amenities
Get what you pay for, a bed and bathroom. TV remote didn’t work, bedside light didn’t work, incredibly noisy 24/7 if at front. Adequate overnight stop but would use St Quinten or Arras in future as so much better. Laon is a beautiful medieval city.
We were given the disabled access room although we did not request it or need it. The door closer on the room door is not set correctly, it should take no effort to open and yet close firmly and quietly. The door was extremely difficult to open and then would slam shut afterwards. The wet room floor has been laid such that the slightest splash outside water outside the 400mm shower square, the water would run away from the shower drain and across the floor. The extractor fan did not extract at all causing the bathroom to steam up badly. As the room was ground floor with the car park outside, opening the window while showering was not an option. The bathroom door is a sliding door which was stiff to move and after opening about 300mm would get stuck. It did not appear that we were given fresh towels every day and those that were provided were thin and hard. No tea and coffee facility was provided in the room. There was no comfortable chair to sit in, only a hard chair and small bench. Not up to the standard of many English hotels which cost less than the Ibis. Restaurant was very good though.
Good hotel to use as an overnight stop. Room was large enough, clean and quiet.
Supper was good value and breakfast was simple but more than adequate. Hotel run by a small team who did their best throughout to make the stay enjoyable.
Paul
Stayed 1 night in May 2022
10/10 Excellent
Deborah
Mar 16, 2022
Liked: Cleanliness, staff & service, room comfort
Great for overnight stop when travelling
Excellent for a one-night stop when travelling between Germany and UK. Bed was very comfortable indeed, and the evening meal was good too. The staff were friendly and easily accommodated my lack of French.
Excellent welcome and very helpful staff. The only disappointment was that, although we were warned in advance that the restaurant was closed, the receptionist/manager was preparing light meals, so we could have eaten in. The hotel was fine in all other respects.
Obviously it's a basic and cheap hotel, but I was expecting more: the room felt dirty: toiled didn't flush, bathroom could do with a good deep clean, AC didn't work...
Great option for a night's stay en route south. Easy to find, late check-in, easy, secure and free parking. Only thing was the AC in the room did not work and with 34 degree weather, we barely slept. Other than that everything was good! Very nice service from the team.