Crown Regency Suites & Residences - Mactan

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Regency Suites & Residences - Mactan

Outdoor pool
Outdoor pool
Suite (1-bedroom) | Hypo-allergenic bedding, minibar, in-room safe, desk
Suite (1-bedroom) | Hypo-allergenic bedding, minibar, in-room safe, desk
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Outdoor Space
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
Maximo Patalinghug Jr. Avenue, Lapu-Lapu, Cebu, 6015
  • Mactan Town Center
    16 min walk
  • Lobby Lounge
    1 min walk
  • Lapu-Lapu PUJ Terminal
    14 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    6 min drive

Room options

Suite (2-bedroom)

  • 925 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite (2-bedroom)

  • 1227 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite (3-bedroom)

  • 1270 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 3 Double Beds

Suite (1-bedroom)

  • 452 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Double Beds OR 1 Twin Bed and 1 Double Bed

Family Villa (3-bedroom)

  • 2691 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 3 Double Beds

Two-Bedroom Deluxe Suite

  • Sleeps 4
  • 2 Double Beds

Three-Bedroom Deluxe Suite

  • Sleeps 6
  • 3 Double Beds

Villa

  • Sleeps 6
  • 3 Double Beds and 1 Twin Sofa Bed

One-Bedroom double Suite

  • Sleeps 2
  • 1 Double Bed

One-Bedroom Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

Similar properties

About this property

Crown Regency Suites & Residences - Mactan

4-star Lapu-Lapu apartments with kitchenettes
This aparthotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Each apartment provides a sitting area and a kitchenette, plus free WiFi and an LCD TV with cable channels. Thoughtful touches include bathrobes and slippers, and also available are a balcony and 24-hour room service.
Crown Regency Suites & Residences - Mactan offers 148 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. 21-inch LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include an outdoor pool.
Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, a meeting room, and limo/town car service.

Wireless Internet access is complimentary. This business-friendly aparthotel also offers an outdoor pool, multilingual staff, and gift shops/newsstands. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Crown Regency Suites & Residences - Mactan has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Crown Regency Suites & Residences - Mactan has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM on request
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Electric kettle
  • Paper towels

Dining

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: PHP 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Minibar
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 21-inch LCD TV with cable channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Business center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Turndown service
  • Wedding services

Things to do

  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 10 floors
  • 148 units
  • Ballroom
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: PHP 1000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 1000

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 500 per person
  • Airport shuttle fee: PHP 300 per vehicle (one-way, maximum occupancy 8)
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 7:00 PM

Property is also known as

Crown Regency Mactan
Crown Regency Suites
Crown Regency Suites Aparthotel
Crown Regency Suites Aparthotel Mactan
Crown Regency Suites Residences Mactan Aparthotel Lapu-Lapu
Mactan Crown Regency
Mactan Crown Regency Suites
Crown Regency Suites Residences Mactan Lapu-Lapu
Crown Regency Suites Mactan
Crown Regency Suites Resinces

Crown Regency Suites & Residences - Mactan Reviews

Reviews

6.8
Rating 10 - Excellent. 91 out of 541 reviews" "
Rating 8 - Good. 191 out of 541 reviews" "
Rating 6 - Okay. 140 out of 541 reviews" "
Rating 4 - Poor. 78 out of 541 reviews" "
Rating 2 - Terrible. 41 out of 541 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is showing its age, but the room was in great condition and the bed was very comfortable. When I arrived the pool was murky, but by the time I left the water was crystal clear. The gym area is not great, no A/C, but if you're willing to sweat it out, it'll work ... I used the treadmill for an hour and was soaked when finished. Overall this hotel served its purpose and I will use it again.
Stayed 21 nights in Jul 2024

6/10 Okay

shawn

Disliked: Amenities, property conditions & facilities
Not what the website say..
Stayed 20 nights in Jul 2024

8/10 Good

Lhy

Traveled with family
Liked: Cleanliness, amenities
We had great experience staying in Crown regency suites and residences in Mactan. Our flight was delayed so we had to check in late. This property was flexible and able to accommodate us. The building itself is outdated but it was clean. The staffs were very friendly too. I hope that cleanliness wont change. It would be nice if they fix this place up to enhance its potential. But overall good place to stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Norm

Liked: Cleanliness
Stayed 20 nights in Mar 2024

10/10 Excellent

Rovina

Stayed 2 nights in Mar 2024

6/10 Okay

Daisy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The amenities and the staff are nice and accommodating though the furniture's are quite old,,the streets going to the hotel location is too busy or traffic going to nearby market, malls...
Stayed 3 nights in Mar 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, room comfort
I love my stay at this place . All the staff are nice and accomodating at all time. Very respectful.
Stayed 3 nights in Mar 2024

6/10 Okay

Rosario

Disliked: Property conditions & facilities

10/10 Excellent

clarence

Liked: Cleanliness, amenities, property conditions & facilities
It was a fantastic location, the staff was terrific, and the room was immaculate.
Stayed 5 nights in Jan 2024

8/10 Good

Carl

Liked: Cleanliness, amenities, property conditions & facilities
I like staying at the Crown Regency. Nice room and it's in excellent condition.

10/10 Excellent

Brian

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

6/10 Okay

Brian

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
The property was nice overall. The menu was very limited on what you could order. I tried to order bacon, but they didn't have. No rum or other type m of mixed drink. Breakfast was free, but the serving was very, very small. Dinner was good the day before. The only issue I had after eating dinner was a mouse came out from the bench while i was sitting in a chair at the table. I informed the staff. He just looked and then left. He didn't try to find the mouse. This wont be a place I will stay at again.
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Stayed 3 nights in Dec 2023

10/10 Excellent

Frederick

Liked: Cleanliness, property conditions & facilities
Very accommodating staff
Stayed 1 night in Nov 2023

6/10 Okay

Rubiin

Traveled with family
I liked that it did have a decent size pool, a little rustic and could use some upgrades. None of the pool showers were working. I didn’t have high expectations to began with as a stop over for flight connection. It did have nice size fridge and cook top in room, so would be adaquate for small family on budget that wants to tour around Cebu.
Stayed 1 night in Oct 2023

6/10 Okay

Ronald

Stayed 3 nights in Sep 2023

8/10 Good

Ma rucel

Stayed 3 nights in Sep 2023

10/10 Excellent

Mary jean

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and receptionist very attentive
Stayed 1 night in Sep 2023

6/10 Okay

ALFREDO ENRIQUE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The suite that I got was big and the breakfast was limited and NOT buffet style. The suite had a kitchen but NOTHING in the kitchen to use... no plates, no silverware, no frying pans and the refrigerator was completely empty. The table was big enough for several people to eat on. No grocery stores or any other type of stores in short walking distance, had to take a cab. Still the personnel were very nice and polite and helped you. The front desk is very small.Overall I would give this a 3 stars rating for a hotel. Would have gotten more if the kitchen was with everything you need to eat or if there were nearby stores to buy groceries or just do some shopping like in a mall unless you had your own car.
Stayed 2 nights in Sep 2023

6/10 Okay

Patrick

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Constantly noise from traffic,music from neighbouring area throughout the night ,non locking patio doors,Green pool water , pool changing rooms unlit ,
Stayed 2 nights in Sep 2023

8/10 Good

Bella

Traveled with family and small children
Liked: Cleanliness, amenities
Very nice place,i got the suite with 2 bedroom. It just needed a little more cleaning. Some covers were broken as well. Overall sty was good,would recommend to my frieds and family.
Stayed 1 night in Aug 2023

4/10 Poor

Almie

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2023

2/10 Terrible

Frances

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It looks good in 📸 but the room is filthy. Dusts everywhere, smells moldy,sofa bed broken, kitchenette without utensils and stuffs to cook,dirty and discolored towels and linens. Don't waste your money and don't be deceived by the pictures shown in their website, looks too good to be true.
Stayed 2 nights in Jul 2023

6/10 Okay

A Tractions

Disliked: Cleanliness
Stayed 1 night in Jun 2023