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Shangri-La Mactan, Cebu

5.0 star property

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Photo gallery for Shangri-La Mactan, Cebu

Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
5 restaurants, breakfast served
5 restaurants, breakfast served
Gazebo
Banquet hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Magellan Monument
    ‪9 min walk‬
  • Jpark Island Waterpark
    ‪7 min drive‬
  • Cebu Yacht Club
    ‪9 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪21 min drive‬

Room options

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Premier Room King

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Premier Room Twin

Ocean Wing Premier Room Twin | Minibar, in-room safe, desk, blackout drapes

Ocean Wing Premier Room Twin

  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King | Minibar, in-room safe, desk, blackout drapes

Ocean Wing Panorama Suite King

  • 775 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Ocean Club King

  • 388 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Ocean Club Twin

  • 388 sq ft
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Sea View

  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Panorama Room King

  • 388 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room | Minibar, in-room safe, desk, blackout drapes

Main Wing Deluxe Family Room

  • 657 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

View from room

Sheraton Cebu Mactan Resort

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (268)
The price is $188
per night
$234 total
includes taxes & fees
May 20 - May 21
Sheraton Cebu Mactan Resort

About this property

Shangri-La Mactan, Cebu

5-star Lapu-Lapu resort with private balconies
Catch some rays on Shangri-La Mactan, Cebu's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Shangri-La Mactan, Cebu you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access. This luxury resort also offers a children's pool, outdoor tennis courts, and a health club. Complimentary uncovered self parking is available on site.

Shangri-La Mactan, Cebu has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Shangri-La Mactan, Cebu has 5 restaurants serving breakfast and lunch.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 3682.50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 5000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately PHP 1456 for adults and PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Shangri-La Mactan, Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1003 reviews
Rating 8 - Good. 161 out of 1003 reviews
Rating 6 - Okay. 57 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a 5star hotel and experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities
One thing I would like to suggest is that the rooms needs update.It’s old but clean😊That’s the only thing they need to improve.Overall stay was great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Clea Sol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 2 nights in Jan 2025

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service
Beautiful Surroundings but Underwhelming Accommodation The resort is set in a stunning location with a beautiful pool and an amazing beach that makes for a very relaxing experience. The outdoor areas truly showcase the resort's potential. However, the rooms and overall property are quite run-down, which is disappointing for a five-star hotel at this price point. The interiors feel outdated and lack the luxury one would expect from such a high-end property. Breakfast was another letdown, as it lacked variety and seemed to mainly cater to Korean guests, leaving limited options for others. This could be improved with a more diverse selection to accommodate a wider range of preferences. Overall, while the natural surroundings are lovely, the hotel needs significant upgrades to match the expectations of a five-star rating.
Stayed 1 night in Jan 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Mongtuyen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Dec 2024

10/10 Excellent

Precious

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb and FiveStar Quality Hotel / Amenities / Location and Staffs. It was an amazing and relaxing stay. On the pricey $ide but worth it.
Stayed 2 nights in Jan 2025

10/10 Excellent

chai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Falling apart, time for a Renovation!

The hotel itself is getting old & everywhere is falling apart/run down.. our room is worst! I was so disappointed but then they gave us a much nicer room facing the water but still this hotel is 30 yrs old and it’s falling apart.. needed a whole of fixin! Time for a Renovation!
Stayed 2 nights in Jan 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Only feedback is I would have expected there to be an adults only area/swimming area. Given there were so many children but given the high cost of the stay for adults think it’s worth considering.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and great staff
Stayed 6 nights in Dec 2024

10/10 Excellent

Randolph, Jacksonville

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachside hotel has jetskis, kayak, swimming and white sand. We enjoyed the place so much. Breakfast was expansive, varied and delicious. We would go again. Thank you for an excellent place to stay and enjoy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Eva R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly how I expected it.
Stayed 1 night in Dec 2024

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many activities to do.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hideto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were just excellent. Property condition was a bit old.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kiyoshi, Shibuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach
Stayed 3 nights in Nov 2024

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Mert, Miami

Liked: Staff & service
Disliked: Property conditions & facilities
very old hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Scott, Fort Myers

Stayed 3 nights in Dec 2024

10/10 Excellent

Jun Deok

Stayed 2 nights in Dec 2024

8/10 Good

Marie, Buena Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024