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Shangri-La Mactan, Cebu

5.0 star property

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Photo gallery for Shangri-La Mactan, Cebu

Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Property preview
2 outdoor pools, sun loungers
5 restaurants, breakfast served
Banquet hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
$270
includes taxes & fees
Jan 7 - Jan 8, 2026

Explore the area

View in a map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Place, CHI, The Spa
    ‪2 min walk‬
  • Place, Mactan Shrine
    ‪7 min walk‬
  • Place, Magellan Monument
    ‪8 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

8.4 out of 10
Very good
(15 reviews)
  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Sea View

8.8 out of 10
Excellent
(16 reviews)
  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Ocean Club King

9.4 out of 10
Exceptional
(10 reviews)
  • 388 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Ocean Club Twin

9.6 out of 10
Exceptional
(5 reviews)
  • 388 sq ft
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Premier Room King

8.8 out of 10
Excellent
(28 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Premier Room Twin

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Premier Room Twin

8.4 out of 10
Very good
(14 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King | Minibar, in-room safe, desk, blackout drapes

Ocean Wing Panorama Suite King

8.8 out of 10
Excellent
(3 reviews)
  • 775 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Panorama Room King

9.4 out of 10
Exceptional
(13 reviews)
  • 388 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room | Minibar, in-room safe, desk, blackout drapes

Main Wing Deluxe Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • 657 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds (Ocean Wing Premier )

Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Twin Beds (Ocean Wing Premier )

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 King Bed (Mactan)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Main Wing Veranda)

  • Sleeps 4
  • 1 King Bed

Panoramic Room, 2 Twin Beds (Ocean Wing)

  • Sleeps 4
  • 2 Twin Beds

Panoramic Suite, 2 Twin Beds (Ocean Wing)

  • Sleeps 4
  • 2 Twin Beds

Similar properties

View from room
Sheraton Cebu Mactan Resort
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 359 reviews
Sheraton Cebu Mactan Resort

About this property

Shangri-La Mactan, Cebu

5-star Lapu-Lapu resort with private balconies
Catch some rays on Shangri-La Mactan, Cebu's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Shangri-La Mactan, Cebu you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access. This luxury resort also offers a children's pool, outdoor tennis courts, and a health club. Complimentary uncovered self parking is available on site.

Shangri-La Mactan, Cebu has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Shangri-La Mactan, Cebu has 5 restaurants serving breakfast and lunch.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 3682.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 5000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately PHP 1456 for adults and PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Shangri-La Mactan, Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 791 out of 1058 reviews
Rating 8 - Good. 174 out of 1058 reviews
Rating 6 - Okay. 52 out of 1058 reviews
Rating 4 - Poor. 17 out of 1058 reviews
Rating 2 - Terrible. 24 out of 1058 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clarence, Bowie

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and stay was amazing everything as expected from the description
Stayed 4 nights in Aug 2025

10/10 Excellent

Cyril

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice private beach, was so worth it. loved the fishes being so nearby
Stayed 4 nights in Aug 2025

10/10 Excellent

Feme Carmel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended for staycation and relaxation!

Excellent! Clean rooms although a bit old now. I think it needs some upgrading especially the bathroom. Television is a bit outdated as well. Quiet air-conditioning and perfect nice temperature inside the room. Massive hotel with lots of restaurants to choose from and activities to do. Very pleasant garden, nice beach and resort. Perfect for staycation and relaxation or to celebrate occasions. Courteous, friendly, and helpful staff. Overall experience is wonderful! Highly recommend.!
Stayed 1 night in Sep 2025

8/10 Good

nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a good experience for my family esp for my daughters who were there for the first time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wife and I stayed at the Shangri-la from August 25th to September 7th. We had no previous experience at a resort setting and so did know what an awesome experience shangri-la would be. From the hotel staff that welcomed you in when you stepped out of the cab to really all the men and woman who work there. Everyone was so friendly and accommodating. From the hotel greeters and security, the front desk, the serving staff in all the restaurants, and the people who clean your room. They all made me feel like family. The customer service was exceptional. I now understand that the Shangri-la is a step above the rest! There is so much to do at the hotel grounds alone that the kids and yourself can enjoy that really only you can limit your experience. My wife and I would highly recommend the Shangri-la to anyone and everyone we can. The stay was again exceptional, and thank you for everything you did for my wife and myself. See you again soon lol!
Stayed 13 nights in Aug 2025

10/10 Excellent

Norma, Fairborn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained and is very clean. Staff are friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marishiela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This s our 4th time stay. The breakfast choice is exceptional. Ambience is amazing.
Our happy place
Stayed 1 night in Sep 2025

10/10 Excellent

Teresita

Traveled with family
Liked: Cleanliness, amenities
The place’s clean. Breakfast was delicious. The staff were very attentive to our needs. They are friendly and polite. My husband and I had a very relaxing stay. We were there for 2 night. We even got to play tennis.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff ever.
Stayed 2 nights in Aug 2025

10/10 Excellent

Skin Lueur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ocean view was truly breathtaking, and we enjoyed our time relaxing by the balcony overlooking the pool and sea. The staff was warm and accommodating, and the resort facilities lived up to Shangri-La’s reputation for luxury. The only drawback was that the room felt smaller than expected, especially given the price point. Still, the overall experience was memorable, and the view made up for it. Would definitely recommend for a quick getaway and those who love waking up to the sea. 🌊🍷✨
With my classmate from medicine at Cebu Doctors #CDU2005
Nice view with my favorite skincare #monterSkin
Stayed 1 night in Aug 2025

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff well supported and assisted us to have confortable time.
Stayed 3 nights in Aug 2025

8/10 Good

XIN HAN ERNEST

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Good dining options. Staff were excellent with hospitality and service. Hotel was showing signs of ageing and the room carpets were a little dirty-daughter had rashes on her leg each time she sat on the carpet. Soundproofing in the rooms can be a little better too, could hear everything going on in the busy corridor and thumping from upstairs too. Overall still a pleasant stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Nice resort
Stayed 4 nights in Aug 2025

10/10 Excellent

myeong kyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities and outstanding breakfast buffet. Outstanding hotel, highly recomended.
Stayed 2 nights in Jul 2025

8/10 Good

JOSEPH, MIDVALE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent and helpful, and the food is high quality and quite fancy/ The only complaint about our room was lack of hot water or pressure for the shower, but everything else was comfy and great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pastor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Lucas, Annandale

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed July 19-22, 2025. It was a good stay, plenty of opportunities and activity options. It is an older resort in comparison to what we were originally shopping for. The room was slightly smaller for our family but the Service staff in the pool, restaurants, and transportation staff were excellent. Very professional, always provides the proper greetings and assistance as needed. Thank you so much.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good beach front
Stayed 2 nights in Jul 2025

2/10 Terrible

Peter

Traveled with family

Ignored

Brother in law passed away several days before our reunion at your hotel. Tried to cancel. Tried to contact the hotel directly but didn’t return our email or message. Tried to go thru hotels.com but hotel also ignored.
Stayed 4 nights in Jul 2025

10/10 Excellent

JEHANZEB

Stayed 1 night in Jul 2025

10/10 Excellent

Anele

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Beautiful resort. This place is very kid friendly. They have many activities to keep the children engaged and entertained. It is very very clean. The breakfast buffet is to die for! Amazing choices. Love it.
Stayed 3 nights in Jul 2025