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The Reef Island Resort Mactan, Cebu

4.0 star property

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Photo gallery for The Reef Island Resort Mactan, Cebu

2 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Private beach, white sand, sun loungers, beach umbrellas
Lobby
Premier Seaview with Balcony | 1 bedroom, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Pool
  • 24/7 front desk
$170
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
Dapdap, Mactan, Lapu-Lapu, Cebu, 6015
  • Magellan Monument
    ‪20 min walk‬
  • Jpark Island Waterpark
    ‪5 min drive‬
  • Mactan Doctors' Hospital
    ‪10 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪11 min drive‬

Room options

View all photos for Premier Seaview

1 bedroom, minibar, in-room safe, individually decorated

Premier Seaview

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Seaview with Balcony

Premier Seaview with Balcony | 1 bedroom, minibar, in-room safe, individually decorated

Premier Seaview with Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 409 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

1 bedroom, minibar, in-room safe, individually decorated

Premier Room

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Premium

Deluxe Premium | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Premium

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed OR 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room

9.6 out of 10
Exceptional
(47 reviews)
  • 334 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premier Sea view Room

1 bedroom, minibar, in-room safe, individually decorated

Premier Sea view Room

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room

  • Sleeps 2

View all photos for Two Bedroom Sea view Suite (With Balcony)

1 bedroom, minibar, in-room safe, individually decorated

Two Bedroom Sea view Suite (With Balcony)

  • Sleeps 4

View all photos for Premier Room

1 bedroom, minibar, in-room safe, individually decorated

Premier Room

  • Sleeps 2

View all photos for Premier Seaview with Balcony

1 bedroom, minibar, in-room safe, individually decorated

Premier Seaview with Balcony

  • Sleeps 2

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  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 337 reviews
Sheraton Cebu Mactan Resort

About this property

The Reef Island Resort Mactan, Cebu

4-star Lapu-Lapu hotel close to Magellan Monument
Catch some rays on The Reef Island Resort Mactan, Cebu's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.
The Reef Island Resort Mactan, Cebu offers 175 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Smart televisions come with cable channels. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s).

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Reef Island Resort Mactan, Cebu you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 3 restaurants. Wireless Internet access is complimentary. This beach hotel also offers a children's pool and a fitness center. Onsite self parking is complimentary.

The Reef Island Resort Mactan, Cebu has designated areas for smoking.

A complimentary breakfast is served each morning between 6:30 AM and 10:30 AM.
HWKR at The Kitchen - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants

Restaurants on site

  • HWKR at The Kitchen

Things to do

  • 2 outdoor pools
  • Boat tours
  • Children's pool
  • Full-service spa
  • Gym
  • Kayaking
  • Paddleboard
  • Parasailing
  • Snorkeling
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (70 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

The Reef Island Mactan, Cebu
The Reef Island Resort Mactan
The Reef Island Resort Mactan Cebu
The Reef Island Resort Mactan, Cebu Hotel
The Reef Island Resort Mactan, Cebu Lapu-Lapu
The Reef Island Resort Mactan, Cebu Hotel Lapu-Lapu

The Reef Island Resort Mactan, Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 335 out of 468 reviews
Rating 8 - Good. 87 out of 468 reviews
Rating 6 - Okay. 33 out of 468 reviews
Rating 4 - Poor. 8 out of 468 reviews
Rating 2 - Terrible. 5 out of 468 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The quality of the rooms & staff was excellent. We dined at the hotel restaurant and the quality of the food was very good. Would recommend staying here if you're passing through Cebu or looking to explore the area for a short stay.
Stayed 1 night in May 2025

8/10 Good

CAMERON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

LEONOEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirt parking for guests. Swimming pool groutlines are missing, glass shower door does NOT open all the way. Thanks to the staff who upgraded our deluxe room to a junior suite, but I’m glad it was free because i dont think it’s worth the advertised price of the room.
Stayed 1 night in May 2025

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place is another paradise

We were upgraded twice the stays we had here , that being a larger room with sea view , Breakfast was a buffet choice with a great selection . As for the staff from porters to front desk great help with a. Smile . I don’t particularly mention 1 but in this case would have to be Rose we chatted endlessly till my transfer arrived .
Stayed 1 night in May 2025

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seen ocean programs on TV but this different

Stayed here 3 times now but my friend through me has stayed 5 times
Stayed 2 nights in May 2025

8/10 Good

Morris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Syedi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was spectacular. This was the best place i have ever stayed. The service the staff the amenities were amazing. Staff were super polite. The room was super clean. The view is stunning.
Stayed 3 nights in May 2025

6/10 Okay

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Reef was nice

It was a nice hotel. Very clean and comfy. Nice bed and bedding. We were given a free upgrade for our first stay. Only complaint is the fees for water sport activities. Almost double in some cases when compared to Shangri-la and Costabella where we also stayed during our 2 week vacation. No cable tv. Only Netflix and YouTube. The staff were kinda enough to let us use one of their log in accounts. I was hesitate to use my personal account on their wifi.
Stayed 5 nights in May 2025

10/10 Excellent

Khadim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. The staff MC,Mark,Louise,Cedric and Shay helped me when I had any issues and over performed their duties. This place is outstanding and I’m really impressed with the staff. This is by far my favorite Hotel in the Area.
Stayed 2 nights in May 2025

6/10 Okay

Morris

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was okay but nothing special for what it costs. There was no room service nor service at the pool or beach. The staff was courteous and responsive. The number of persons per room was strictly enforced.
Stayed 4 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 4 nights in Apr 2025

8/10 Good

Geryon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent. Little things like properly cooking hard boiled eggs where thay are properly cooled so the yolk doesn't grey. Attention to detail. Access to mactan new town with a 100 p ride is convenient. Attentive staff. dislikes Resort restaurant prices are too high. Every room should have an ironing board without requesting it. Only 2 complementary bottle waters per day. Should be free within reason. 175 p for soda is insane. Beach is lacking.
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was incredible, from start to finish! Went for two days, stayed for five!! The entire rezort was incredibly beautiful! The staff were the most friendly and very respectful! Best place I've ever been! Will definitely be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nimfa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
That a beautiful place
Stayed 5 nights in Apr 2025

10/10 Excellent

Edna

Liked: Amenities
Staff are so friendly room is so nice and comfortable. Hotel views is excellent.
Stayed 7 nights in Apr 2025

10/10 Excellent

Alberto

Stayed 2 nights in Apr 2025

10/10 Excellent

Rosel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. They have the most wonderful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Clemence

Traveled with family
Liked: Amenities, property conditions & facilities
This resort is absolutely stunning. The service is excellent and the food is excellent. Amazing staff and excellent service. We had a wonderful experience staying at this resort.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lorna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel pools and areas are absolutely stunning. The stuff is incredibly friendly and helpful. Shout-out to Mark for helping with the tours and Clyde for making our water-activities so fun!! The hotel breakfast is a 100000/10, you will not want to leave!!
Stayed 4 nights in Mar 2025

8/10 Good

Hedda

Liked: Cleanliness, staff & service
If you are beach person The Reef is okay. Not very crowded. No entertainment like music live band.
Stayed 2 nights in Apr 2025

10/10 Excellent

DOLORES

Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025