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Vivien's Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Vivien's Hotel

Hallway
Minibar, in-room safe, individually decorated, individually furnished
Interior
Reception
Lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Gym
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
MV Patalinghug Ave, Basak, Lapu-Lapu, Central Visayas, 6000
  • Mactan Town Center
    3 min walk
  • The Outlets at Pueblo Verde
    7 min walk
  • Gaisano Grand Mall Mactan
    19 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    17 min drive

Room options

View all photos for Superior Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

  • 71 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double/Twin Room - Leisure Stay

Room amenity

Superior Double/Twin Room - Leisure Stay

  • 71 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Queen Room

  • 71 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Exterior

Felicity Island Hotel

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4.4 out of 5, Excellent, (223)
The price is $55
per night
$67 total
includes taxes & fees
Jan 7 - Jan 8
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About this property

Vivien's Hotel

3-star hotel in Basak
Along with a restaurant, this hotel has a fitness center and a business center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
Vivien's Hotel offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Lapu-Lapu hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Lapu-Lapu hotel also offers a fitness center, a terrace, and concierge services. Complimentary covered self parking is available on site.

Vivien's Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Vivien's Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 200 to 300 for adults and PHP 200 to 300 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 300 for adults, and PHP 200 to 300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Vivien's Hotel Hotel
Vivien's Hotel Lapu-Lapu
Vivien's Hotel Hotel Lapu-Lapu

Vivien's Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 135 reviews" "
Rating 8 - Good. 32 out of 135 reviews" "
Rating 6 - Okay. 13 out of 135 reviews" "
Rating 4 - Poor. 4 out of 135 reviews" "
Rating 2 - Terrible. 3 out of 135 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel and accommodating staff
Stayed 1 night in Sep 2024

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel. Very accommodating staff.
Stayed 1 night in Sep 2024

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers a free airport shuttle to and from. The shuttle leaves on the hour. The hotel staff is extremely friendly and helpful. Next door is a lechon pork, bbq chicken restaurant. Convenient and delicious. YouTube: renaygarseeya
Stayed 1 night in Sep 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. So, convenient. Staff very helpful.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in May 2024

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 9 nights in May 2024

8/10 Good

Monisa

Liked: Amenities
Nice comfy hotel.
Stayed 1 night in May 2024

8/10 Good

Paul

Stayed 1 night in May 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happily again
Great for the night before/after a flight. The shuttle service is a huge plus!
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Stayed 1 night in Apr 2024

6/10 Okay

Orla

Traveled with group
Disliked: Cleanliness
The hotel was easy to get to from the airport. The area surrounding the hotel was very noisy and we could hear everything happening outside during the night (including cockerels going non-stop, which was funny at first). The floors were quite dirty (we noticed after walking around barefoot) but the rest of the room was clean including the bathroom. The room came with complimentary water which was great, and the AC worked without issue. The hotel staff were very friendly and arranged airport transfer for us the following day.
Stayed 1 night in Apr 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great. Small room but expected. The only thing for me would be a way to put drawers in the room so I can unpack for my stay.
Stayed 8 nights in Mar 2024

10/10 Excellent

Erlinda

8/10 Good

Erlinda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean comfy bed and make the beds everyday which is best staff are knowledgeable and courteous, shuttle van pick up and drop off to airport which is the best. Thank you from all of us has booked 4 rooms for a 5 nights stay
Stayed 5 nights in Feb 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- I booked this hotel for its free irport shuttle but no one picked me up at the airport. The staff at reception told me when asked that it was overlooked. - I was in room 201 and I woke up past midnight from motorcycles noise. - No elevator so I was forced to ask help from staff with my luggage - and tip - Room was a good size but no space to open 2 luggages - Room was clean - Left early the next day and staff packed me breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Very nice staff. Room is decent. Free airport shuttle. Free breakfast. Located across from restaurants and shopping. I felt safe walking around at night. I recommend it if you're on a budget.
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Could not sleep because of the noise from the main road and the light pollution
Stayed 2 nights in Feb 2024

10/10 Excellent

ROGERS G., Modesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not receive an upgread because have never asked for any. As a retired hospitality executive, I am perfectly happy with the commodations I paid for. The staff was great, Rachel and Angel were especially helpful. The driver who picked us up the airport is always a pleasure. The housekeeper, restaurant, and doorman. Please give them our takes for making our stay warm and pleasant.
Stayed 3 nights in Feb 2024

8/10 Good

Gesila, Austell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful. The shuttle service to the airport is a big plus.
Stayed 1 night in Dec 2023

10/10 Excellent

Darwin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cleanliness and the location.
Stayed 1 night in Jan 2024

8/10 Good

Richard

Stayed 4 nights in Jan 2024