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Vivien's Hotel

3.0 star property

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Photo gallery for Vivien's Hotel

Hallway
Courtyard
Reception
Lounge
Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
MV Patalinghug Ave, Basak, Lapu-Lapu, Central Visayas, 6000
  • Gaisano Grand Mall Mactan
    ‪20 min walk‬
  • SM City Cebu
    ‪10 min drive‬
  • Magellan's Cross
    ‪14 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

  • 71 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double/Twin Room - Leisure Stay

Room amenity

Superior Double/Twin Room - Leisure Stay

  • 71 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Queen Room

  • 71 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Vivien's Hotel

3-star hotel in Basak
Along with a restaurant, this hotel has a fitness center and a business center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
Vivien's Hotel offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Lapu-Lapu hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Lapu-Lapu hotel also offers a fitness center, a terrace, and concierge services. Complimentary covered self parking is available on site.

Vivien's Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Vivien's Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 200 to 300 for adults and PHP 200 to 300 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 300 for adults, and PHP 200 to 300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Vivien's Hotel Hotel
Vivien's Hotel Lapu-Lapu
Vivien's Hotel Hotel Lapu-Lapu

Vivien's Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 161 reviews
Rating 8 - Good. 39 out of 161 reviews
Rating 6 - Okay. 16 out of 161 reviews
Rating 4 - Poor. 4 out of 161 reviews
Rating 2 - Terrible. 3 out of 161 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

TING Tiew Hee PETER

Stayed 1 night in Feb 2025

8/10 Good

Arman

Stayed 6 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

6/10 Okay

Rhyan Erich Von

near a market parking is cramp. but place is clean
Stayed 1 night in Dec 2024

10/10 Excellent

Sammy

Liked: Amenities
Good stuff helpful clean place. That’s all I need.
Stayed 2 nights in Jan 2025

10/10 Excellent

CATHERENE

Liked: Staff & service
Free shuttle pickup was a plus.
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Dec 2024

10/10 Excellent

CHRISTIAN WILSEN

Liked: Cleanliness, staff & service, property conditions & facilities
CHEAP AND CONVENIENT
Stayed 6 nights in Dec 2024

10/10 Excellent

Joniphil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, conveniently located around shops and restaurants.
Stayed 9 nights in Dec 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Right in the heart of Mactan Island.
Stayed 5 nights in Dec 2024

8/10 Good

J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful, used the shuttle to airport. Location is a busy area, close to mall & Jollibee.
Stayed 1 night in Dec 2024

8/10 Good

J

Traveled with partner
Liked: Staff & service
A 2pm check in, they will not allow early check in. Shuttle service to & from airport. Helpful staff.
Stayed 2 nights in Nov 2024

2/10 Terrible

Robert

Overpriced for what get. Small , small room for what charging. Shower small , you will hit the walls with arm when trying shower. Parking is rough geting in and out and turning around to get out. Not worth what charging, much better places for price. Experienced there.
Stayed 1 night in Nov 2024

10/10 Excellent

Andres

Stayed 1 night in Oct 2024

10/10 Excellent

Karl Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I stay in Lapu-Lapu Viviens is my go to accomodation...
Stayed 2 nights in Oct 2024

6/10 Okay

Sophea

Traveled with partner, Traveled with family
Room is small and smelly. If you’re close to 6ft, you may find it super tight in the restroom. They will check your room before they can let you check out. Property is located in an impoverished and crowded area. Service is decent. Limited view, of the electrical area.
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my first choice when Mactan for a layover...
Stayed 1 night in Sep 2024

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel and accommodating staff
Stayed 1 night in Sep 2024

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel. Very accommodating staff.
Stayed 1 night in Sep 2024

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers a free airport shuttle to and from. The shuttle leaves on the hour. The hotel staff is extremely friendly and helpful. Next door is a lechon pork, bbq chicken restaurant. Convenient and delicious. YouTube: renaygarseeya
Stayed 1 night in Sep 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. So, convenient. Staff very helpful.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in May 2024

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 9 nights in May 2024