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Comfort Suites

2.5 star property

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Photo gallery for Comfort Suites

Exterior
Outdoor pool
Lobby
Property amenity
Suite, Multiple Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Kitchen
  • Hot Tub
  • Pool
  • Gym
$164
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
6551 Metro Ct, Laredo, TX, 78041
  • Mall Del Norte
    ‪7 min walk‬
  • Laredo Medical Center
    ‪4 min drive‬
  • Sames Auto Arena
    ‪7 min drive‬
  • Laredo, TX (LRD-Laredo Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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Exterior

Best Western Plus Laredo Inn & Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, 1,049 reviews
Best Western Plus Laredo Inn & Suites

About this property

Comfort Suites

Laredo hotel connected to a shopping center, walkable to Mall Del Norte
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and 24-hour room service.
Comfort Suites offers 80 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Kitchenettes offer microwaves and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Comfort Suites provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and a meeting room. This luxury hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Comfort Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator on request
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AmeriKSUITES
AmeriKSUITES Hotel
AmeriKSUITES Hotel Laredo
AmeriKSUITES Laredo
AmerikSuites Laredo Behind Mall Norte Hotel
AmerikSuites Behind Mall Norte Hotel
AmerikSuites Laredo Behind Mall Norte
AmerikSuites Behind Mall Norte
Comfort Suites Hotel
Comfort Suites Laredo
Comfort Suites Hotel Laredo
AmerikSuites Laredo Behind Mall Del Norte
AmeriK Suites Laredo Behind Mall Del Norte

Comfort Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 263 out of 406 reviews
Rating 8 - Good. 72 out of 406 reviews
Rating 6 - Okay. 45 out of 406 reviews
Rating 4 - Poor. 17 out of 406 reviews
Rating 2 - Terrible. 9 out of 406 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 2 nights in May 2025

2/10 Terrible

Steve, San Juan

Disliked: Cleanliness, amenities, property conditions & facilities
Nobody at front counter upon arrival, waited 15 min and no way to contact. Room was not vacuumed and set of hand towels were visibly soiled and folded for use. Find another place to stay if going to Laredo
Stayed 1 night in May 2025

2/10 Terrible

Krish

Stayed 1 night in May 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Cinthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality / Service for the price paid. Excelent option to stay for shopping.
Stayed 2 nights in May 2025

6/10 Okay

Sandy

Traveled with partner
Liked: Cleanliness, staff & service
The property was very clean and the staff was very nice but when we checked in, they could not find my confirmation because the payment was under one name and the confirmation was under another name...both the same last name though. Apparently, the credit card was under my daughters name because she booked the room for us but she input my credit card. This was an issue for the front desk and it was my credit card that should have been use (the one that was input at the time of booking). The property did have some issues. The pool was empty...no water. The room had some foundation issue because the floors were very uneven. The bathroom did not have an electrical outlet. The area with the big mirror had no outlet. The outlet was at the desk area and at the bed.
Stayed 1 night in May 2025

10/10 Excellent

Bedya

Stayed 1 night in May 2025

8/10 Good

Stephanie, Peachtree City

Liked: Cleanliness, staff & service
Water didn't get hot enough
Stayed 1 night in Apr 2025

10/10 Excellent

Jose Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Francelia

Traveled with family
Liked: Cleanliness, amenities
Great Service
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Stayed 1 night in May 2025

10/10 Excellent

Simon Godinez

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice and quiet, also had the nice towels.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Stayed 1 night in Apr 2025

10/10 Excellent

Jannete

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome! For sure I will back , excellent service!
Stayed 1 night in Apr 2025

4/10 Poor

Stephanie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My lock from my room wasn’t locking. The parking sucks!
Stayed 3 nights in Apr 2025

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jimena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is super nice and the rooms are spacious. However, when I try to do my check-in, the counter person took more than 40 mins to provide me with a room. They didn’t have it ready, although I arrived past their check-in time. I wasn’t pleased about this.
Stayed 1 night in Apr 2025

4/10 Poor

Michelle

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was amazing and would be the only consideration to come again. Very polite, kind and helpful. My restroom had blood on the wall, after reporting the issue, it still wasn’t cleaned. The phone did not work in the room. The pull out mattress was still in new plastic, I requested bedding and removal of the plastic - no one came to set it up. I had to get a sheet to dress the mattress. The mattress itself was not comfortable. The main mattress was comfortable. Additionally for both nights of my stay, my key card wouldn’t work. I had to come down from walking up to my room - to have my key card reactivated for entry. Having to make my kids wait outside our door until it was resolved. The breakfast was decent! I enjoyed the different options. All items stayed filled and was clean.
Stayed 3 nights in Apr 2025

8/10 Good

Diana

Stayed 2 nights in Apr 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was out of service and no bathtub as stated on the app. Overall good stay.
Stayed 1 night in Apr 2025

8/10 Good

Gut

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The purpose of the stay was to enjoy some days in a pool, but it was in maintance so we could not use it. There was no announcement in the page about that. 😡
Stayed 2 nights in Apr 2025

10/10 Excellent

Cynthia

Stayed 1 night in Mar 2025