Family Garden Inn & Suites

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Family Garden Inn & Suites

Terrace/patio
Front of property
2 Queen Main Building Downstairs | Blackout drapes, soundproofing, rollaway beds, free WiFi
Free daily continental breakfast
Blackout drapes, soundproofing, rollaway beds, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
5830 San Bernardo Ave, Laredo, TX, 78041
  • Mall Del Norte
    13 min walk
  • Imaginarium of South Texas
    15 min walk
  • Laredo Medical Center
    5 min drive
  • Laredo, TX (LRD-Laredo Intl.)
    16 min drive

Room options

2 Queen Main Building Upstairs

  • Sleeps 4
  • 2 Queen Beds

2 Queen Main Building Downstairs

  • Sleeps 4
  • 2 Queen Beds

2 Queen Garden

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 Queen Garden

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

ADA 1 Queen Bed Garden

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Family Garden Inn & Suites

Laredo motel close to Mall Del Norte
This motel features an outdoor pool, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a children's pool, dry cleaning, and laundry facilities.
Family Garden Inn & Suites offers 165 air-conditioned accommodations with blackout drapes/curtains. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Laredo motel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Family Garden Inn & Suites features an outdoor pool and a children's pool. The motel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Wired and wireless Internet access is complimentary.

This family-friendly motel also offers a terrace, a vending machine, and multilingual staff. An area shuttle within 10 mi and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Complimentary self parking is available on site.

Family Garden Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. The motel offers a complimentary manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 10 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from November 19 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the motel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Family Garden Hotel Laredo
Family Garden Inn
Family Garden Inn Laredo
Family Garden Laredo
Family Garden
Family Garden & Suites Laredo
Family Garden Inn & Suites Motel
Family Garden Inn & Suites Laredo
Family Garden Inn & Suites Motel Laredo

Family Garden Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 549 out of 1065 reviews" "
Rating 8 - Good. 302 out of 1065 reviews" "
Rating 6 - Okay. 101 out of 1065 reviews" "
Rating 4 - Poor. 68 out of 1065 reviews" "
Rating 2 - Terrible. 45 out of 1065 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Víctor Manuel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Ins this second visit, assigned room was very bad. It was at the farest corner of Hotel facilities, at oldest and dirty area. Several spiders and spider net at entry and some spiders inside the room. Smell was not good inside the room and space was very small even I contracted a big room. Not happy this time.
Stayed 1 night in Aug 2024

8/10 Good

Nothanael, Columbia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acceptable place to spend a nigth Nice to have free snacks in the afternoon Limited breakfast
Stayed 1 night in Aug 2024

8/10 Good

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen trato y servicio
Stayed 1 night in Aug 2024

2/10 Terrible

Francisco

Traveled with family
Disliked: Property conditions & facilities
Insecure,Dark, Creepy like a dark alley.
It was so bad, that I did not stay... It was really really bad. When I approach the front desk, the lady was nice and welcoming, she immediately gave me the room number key card, so it was quite fast. She gave the 161 room number.  So when I drive to the closest place that I can access the aisle that can take me to the room, which by the way, was not near and there were several steps to reach the room. Also just to mention it, there is no cart or anything to help you carry on your luggage to your room, no ramps either, so a cart is out of the picture. When I presented the key card in the door lock, it unlocked and when I pushed the door I could not get in the room because there was a couple of persons already in the room, the guy ask me what room do I have and I told him 161, and he said, well I had room 162,  but my key card did not open 162, so I tried 161 and it did open... so as you can imagine that is an unacceptable situation, how can you stay in a room with such a security mistake. So, when I got back to the front desk the lady said, seemed surprised, but her solution was "well I can give you 162"... I could not believe it.  When I asked her for a different room in a different building, she said that I had to pay more. Even though I gave them opportunity to fix the situation .. she did not simpatice with the real security breach they have.  Also the hotel is very very dark, feels and look creepy. I am confident that hotels.com will help me with this matter.
Stayed 1 night in Aug 2024

10/10 Excellent

Julio

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

6/10 Okay

Sonia

Business traveler, Traveled with partner
Property was ok but the need new toilets the toilets are really old and dirty and hardly flush , the are kind of clogged
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen Beatriz

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roxxsann

Stayed 2 nights in Jul 2024

10/10 Excellent

Beatriz

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
I wouldn't recommend it,,unless you're just passing
Cleanliness in the(2) room was average.The grouds was not as shown on the photos,,the so call balcony or deck needed much attention n maintenence. In the room there's no drressers,,or hooks in the bathroom to hang the towels. The breakfast room was in back of the Motels parking and it was plain waffles or pancakes,coffee, ceral y bananas or apples. The first room we were assigned the toilet flooded n the vanity sink The location is close to restaurants n the highway. I guess you get what you pay for.
This are the decks/balcony
The grounds of the Inn And Suites
Stayed 3 nights in Jul 2024

6/10 Okay

Diego

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Amin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Orlando

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Roxxsann

Stayed 2 nights in Jul 2024

6/10 Okay

Chmiran

Business traveler
👍
Stayed 2 nights in Jun 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities
Dated
Stayed 3 nights in Jun 2024

4/10 Poor

Luis Fabiola

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet was clogged and restroom smelly
Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

IGNACIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Roxxsann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 3 nights in Jul 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing is ever perfect but I enjoyed my stay with comfort and peace. Parking is a Little funky but it was doable. I will definitely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, excellent rooms, beautiful garden, friendly staff.
Stayed 1 night in Jul 2024