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Family Garden Inn & Suites

2.0 star property

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Photo gallery for Family Garden Inn & Suites

Terrace/patio
Garden
2 Queen Garden | Premium bedding, blackout drapes, soundproofing, rollaway beds
Children's area
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
5830 San Bernardo Ave, Laredo, TX, 78041
  • Mall Del Norte
    ‪9 min walk‬
  • Laredo Medical Center
    ‪4 min drive‬
  • Sames Auto Arena
    ‪9 min drive‬
  • Laredo, TX (LRD-Laredo Intl.)
    ‪11 min drive‬

Room options

View all photos for 2 Queen Main Building Upstairs

2 Queen Main Building Upstairs | Premium bedding, blackout drapes, soundproofing, rollaway beds

2 Queen Main Building Upstairs

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Main Building Downstairs

2 Queen Main Building Downstairs | Premium bedding, blackout drapes, soundproofing, rollaway beds

2 Queen Main Building Downstairs

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Garden

2 Queen Garden | Premium bedding, blackout drapes, soundproofing, rollaway beds

2 Queen Garden

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen Garden

Premium bedding, blackout drapes, soundproofing, rollaway beds

1 Queen Garden

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for ADA 1 Queen Bed Garden

Premium bedding, blackout drapes, soundproofing, rollaway beds

ADA 1 Queen Bed Garden

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Family Garden Inn & Suites

Laredo motel close to Mall Del Norte
This motel features an outdoor pool, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a children's pool, dry cleaning, and laundry facilities.
Family Garden Inn & Suites offers 165 air-conditioned accommodations with blackout drapes/curtains. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Laredo motel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in January 2025.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Family Garden Inn & Suites features an outdoor pool and a children's pool. The motel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Wired and wireless Internet access is complimentary.

This family-friendly motel also offers a terrace, a vending machine, and multilingual staff. An area shuttle within 10 mi and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Complimentary self parking is available on site.

Family Garden Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. The motel offers a complimentary manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 10 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas
  • Renovated guestrooms - January 2025

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Family Garden Hotel Laredo
Family Garden Inn
Family Garden Inn Laredo
Family Garden Laredo
Family Garden
Family Garden & Suites Laredo
Family Garden Inn & Suites Motel
Family Garden Inn & Suites Laredo
Family Garden Inn & Suites Motel Laredo

Family Garden Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 541 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tyler

Business traveler
Liked: Cleanliness
No water on my check out day. Zero communication from the property
Stayed 3 nights in Feb 2025

8/10 Good

Kelsey

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos, Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main reason we always choose this hotel is because its convenience. It is close to many important stores, that makes shopping easier.
Stayed 1 night in Feb 2025

10/10 Excellent

Lou Ann

Business traveler, Traveled with partner
Family friendly place they have a playground for the kids staff is super friendly and helpful on site laundry facilities and there is semi parking allowed
Stayed 1 night in Feb 2025

6/10 Okay

Jose

Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

serstin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have stayed at this hotel countless times through many years and always had such a good time. It was a fun choice as La Posada is too expensive and suffers from neglect. I haven’t been here in a few years and boy was I sorry to see that it has had no real upkeep for all this time. The maids do their best to keep it clean but the whole place needs to renovated as it’s really showing its age and neglect. Hardly anything works and there is never any hot water. The happy hour used to be fun and lively- with workers and truckers from all over the world… Now it’s basically a hotel for construction workers and I certainly don’t mind those hard working folks, but there’s something gone very wrong with this hotel. Our room was dark which is okay for us, but definitely not for any families and the playground is old and tired. We had to go buy a Roku for our room to watch anything- I’m serious. The furniture, decor and bathroom are so outdated I cannot truly guess the last time anything was updated. Forget about hot water or WiFi working well and the Happy Hour used to have hot dogs and unlimited nachos and sodas and plenty of beer if you want that. Not anymore. No coffee machines or blow dryers, only ice machine that works is in the “garden” part of the hotel that used to have a functioning volcano waterfall that was odd but very fun. Now it just sits there quietly dead. It’s truly sad as this used to be a fun and funky hotel on the border that our young family enjoyed quite a bit.
Stayed 4 nights in Feb 2025

8/10 Good

Cuauhtemoc

Business traveler
Liked: Cleanliness, staff & service, room comfort

Ok Hotel!

Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of extras makes it unique
Stayed 1 night in Feb 2025

2/10 Terrible

Francisco

Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Stayed 2 nights in Jan 2025

10/10 Excellent

Espiridion

Liked: Staff & service, property conditions & facilities
Affordable place, quiet,
Stayed 1 night in Feb 2025

10/10 Excellent

Jarod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay.

I've stayed here several times and will continue to do. Its a older hotel but very well maintained and very clean. The ice machine was out of order. I'm sure it will be fixed soon. If your a coffee drinker like I'am be forewarned there is no coffeemakers in the room. Luckily my room was close to the lobby where it is available.
Stayed 1 night in Feb 2025

10/10 Excellent

Brenden

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Jan 2025

10/10 Excellent

Sara Faye

Stayed 2 nights in Feb 2025

2/10 Terrible

Erika

Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Paula

Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jan 2025

10/10 Excellent

Brenden

Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Jan 2025

4/10 Poor

Edward

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No remote for tv I drive a truck I don't have a TV in my truck so when I rent a room I would like to watch TV but that was not available because they have no remote and when I talk to him about it they gave me three different remotes and none of them worked
Stayed 1 night in Jan 2025

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities
Its good
Stayed 1 night in Jan 2025

8/10 Good

Ciro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jan 2025