Family Garden Inn & Suites

2.0 star property

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Photo gallery for Family Garden Inn & Suites

Terrace/patio
Garden
Free daily continental breakfast
Front of property
2 Queen Garden | Blackout drapes, soundproofing, rollaway beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

Map
5830 San Bernardo Ave, Laredo, TX, 78041
  • Mall Del Norte
    ‪13 min walk‬
  • Imaginarium of South Texas
    ‪15 min walk‬
  • Laredo Medical Center
    ‪5 min drive‬
  • Laredo, TX (LRD-Laredo Intl.)
    ‪16 min drive‬

Room options

2 Queen Main Building Upstairs

  • Sleeps 4
  • 2 Queen Beds

2 Queen Main Building Downstairs

  • Sleeps 4
  • 2 Queen Beds

2 Queen Garden

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 Queen Garden

  • 210 sq ft
  • Sleeps 2
  • 1 Queen Bed

ADA 1 Queen Bed Garden

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Family Garden Inn & Suites

Laredo motel close to Mall Del Norte
This motel features an outdoor pool, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a children's pool, dry cleaning, and laundry facilities.
Family Garden Inn & Suites offers 165 air-conditioned accommodations with blackout drapes/curtains. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Laredo motel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Family Garden Inn & Suites features an outdoor pool and a children's pool. The motel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Wired and wireless Internet access is complimentary.

This family-friendly motel also offers a terrace, a vending machine, and multilingual staff. An area shuttle within 10 mi and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Complimentary self parking is available on site.

Family Garden Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. The motel offers a complimentary manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 10 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from November 19 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the motel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Family Garden Hotel Laredo
Family Garden Inn
Family Garden Inn Laredo
Family Garden Laredo
Family Garden
Family Garden & Suites Laredo
Family Garden Inn & Suites Motel
Family Garden Inn & Suites Laredo
Family Garden Inn & Suites Motel Laredo

Family Garden Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 540 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Osvaldo

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Nothing about it wasye of money no hair dyer. No iron board.clean was not clean.when we got back from event.waste of money period.
Stayed 2 nights in Nov 2024

8/10 Good

Shawna, Stettler

Stayed 1 night in Oct 2024

6/10 Okay

Sylvia

Traveled with family
I was not happey with the facilities. Bed mattress was below standards. No elevator, was a problem. I'll know better next time.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fredy

Stayed 1 night in Oct 2024

10/10 Excellent

Smiley

Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Cindy

Traveled with family
We always stay here while away from home.Excellent location The happy hour is excellent But this time the place seemed a little more dirty ,unsweeped , garbage in happy hour location . Good breakfast There was a E. coli out break in the city When I checked in I was not notified of this by staff .I would think that would be the first thing I should have been told .
Stayed 3 nights in Oct 2024

8/10 Good

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a few problems but they were all fixed, management was awesome,the breakfast lady was awesome I would stay again
Stayed 1 night in Oct 2024

2/10 Terrible

America

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
The worst hotel I’ve stayed in my hole life 😵‍💫 insecure, anybody could access to de “hotel”. It was more like a motel. The pictures doesn’t match to the reality of the hotel. I told the staff my inconformity but they refused making a refund, they only told me they could change my room to the main area of the hotel. We took the decision to leave the building and go to Hampton instead. For the 30 dollars you save instead Hampton is NOT WORTH IT !!! NASTY HOTEL. Never staying here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Gustavo

Traveled with family
friendly place
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

jeslola

Traveled with family
Liked: Staff & service
Solo que a mí me tocó una habitación con alfombra que ya estaba en muy mal estado Pero me he dado cuenta de que ya están remodelando Espero y la próxima vez que los visite ya esté listas porque es un lugar tranquilo y cómodo me atendieron de lujo de recepcionista
Stayed 1 night in Oct 2024

10/10 Excellent

ARTURO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New renovated rooms
I spend Thursday and Friday the room has been renovates clean and confortable
Stayed 1 night in Oct 2024

8/10 Good

Manuel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good and convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our new place to stay in Laredo
This is our new place to stay for our back and forth to Mexico. We have two big dogs and they have lots of space in the rooms and a very pleasant garden to share.
Stayed 1 night in Sep 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jesse

Stayed 1 night in Sep 2024

8/10 Good

Florencia

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The tv wasn't working
Stayed 1 night in Sep 2024

4/10 Poor

Christopher Michael

Traveled with family
Disliked: Cleanliness, amenities
This was a highly rated place to stay, and those that gave it that high rating are WRONG. It was a place to lay our head, but not a comfortable, clean or modern at all. There is no WiFi, and our cellular data barely worked at the hotel. The free breakfast was waffles, cereal and some bananas. The tv in the breakfast room was on LOUD and the employee in there was watching videos on her phone even louder. It was an awkward situation. Our tv didn’t have a remote, I went and asked and she said someone would bring one right over…. never did. We got new towels one day, and never did they make beds or clean up. The area is a pit, the property is bad and the entire experience was not good. Next time we will sleep in the car.
Stayed 3 nights in Sep 2024

2/10 Terrible

Celestra

Stayed 1 night in Sep 2024

10/10 Excellent

Arnold

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Erick

Liked: Staff & service
Bien pero la cama algo ruidosa
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Business traveler, Traveled with partner
Liked: Amenities
Convinent
Stayed 1 night in Aug 2024