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SureStay Hotel by Best Western Laredo

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Laredo

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Lobby
Outdoor pool, open 11:00 AM to 10:00 PM, sun loungers
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
4820 San Bernardo Ave., Laredo, TX, 78041
  • Imaginarium of South Texas
    10 min walk
  • Whataburger
    1 min walk
  • Nuevo Laredo Bus Station
    9 min drive
  • Laredo, TX (LRD-Laredo Intl.)
    13 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Red Roof Inn Laredo

Pool
Pet friendly
Parking included
Free WiFi
4.0 out of 5, Very Good, (1416)
The price is $69
per night
$79 total
includes taxes & fees
Jan 7 - Jan 8
Red Roof Inn Laredo

About this property

SureStay Hotel by Best Western Laredo

Laredo hotel with outdoor pool
Along with an outdoor pool, this hotel has a microwave in a common area and a seasonal outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
SureStay Hotel by Best Western Laredo offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Laredo hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. This Laredo hotel also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site. Guests can use the outdoor pool at a partner property.

SureStay Hotel by Best Western Laredo has designated areas for smoking.

A complimentary breakfast is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:30 AM to midnight at scheduled times and on request
  • Free area shuttle up to 5 mi
  • Free bus station shuttle
  • Free shopping center shuttle
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height door lock
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
Pool access available from 11:00 AM to 10:00 PM
A car is not required for transportation to and from this property

Property is also known as

Paradise Inn Laredo
SureStay Hotel Best Western Laredo
SureStay Best Western Laredo
Surestay By Best Laredo Laredo
SureStay Hotel by Best Western Laredo Hotel
SureStay Hotel by Best Western Laredo Laredo
SureStay Hotel by Best Western Laredo Hotel Laredo

SureStay Hotel by Best Western Laredo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 107 out of 275 reviews" "
Rating 8 - Good. 88 out of 275 reviews" "
Rating 6 - Okay. 36 out of 275 reviews" "
Rating 4 - Poor. 20 out of 275 reviews" "
Rating 2 - Terrible. 24 out of 275 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2024

10/10 Excellent

magdiel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No Cold water, No Internet, and nobody to try to fix the problems.
Stayed 1 night in Aug 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Ashley

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Silvia Paola

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2024

8/10 Good

Samir

Stayed 1 night in Jul 2024

6/10 Okay

Antonio

Stayed 7 nights in Jul 2024

6/10 Okay

Cynthia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Liked: Amenities, property conditions & facilities
Good overall
Stayed 1 night in Jul 2024

10/10 Excellent

Albert

Stayed 2 nights in Jul 2024

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Monty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jose, Santa Clara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No water bottle in the room. WiFi was off and on.
Stayed 1 night in Jul 2024

6/10 Okay

Cindy

Liked: Staff & service, amenities, property conditions & facilities
Needs some update on tv
Stayed 1 night in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive and helpful.
Stayed 15 nights in Jun 2024

8/10 Good

Phyllis

Stayed 3 nights in Jun 2024

8/10 Good

Jose

Stayed 1 night in Jun 2024

6/10 Okay

Erika

Traveled with family and small children, Business traveler
Liked: Staff & service, property conditions & facilities
Sheets were wet at the time of our stay.
Stayed 1 night in May 2024

10/10 Excellent

crystal, Oglethorpe

Stayed 1 night in Jun 2024

8/10 Good

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Phyllis

Stayed 1 night in May 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is certainly much nicer than it was 4 years ago. It seems to get better every year. I stay here often and currently have no plans to stay anywhere else when in Laredo.
Stayed 3 nights in Mar 2024

8/10 Good

Obed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Floor
Everything was ok, I just don't know why always assigns 2nd floor rooms... if there are plenty 1sr floor available rooms...
Stayed 2 nights in Mar 2024