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Comfort Suites University Las Cruces

2.5 star property

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Lobby
Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior
Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
2101 S Triviz Drive, Las Cruces, NM, 88001
  • New Mexico State University
    ‪2 min walk‬
  • Mesilla Valley Mall
    ‪3 min drive‬
  • New Mexico Farm and Ranch Heritage Museum
    ‪3 min drive‬
  • Las Cruces, NM (LRU-Las Cruces Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 375 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Promotional)

Room, 2 Queen Beds, Accessible, Non Smoking (Promotional) | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Promotional)

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Comfort Suites Las Cruces I-25 North

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, (1001)
$140 nightly
The price is $140 total
includes taxes & fees
Comfort Suites Las Cruces I-25 North

About this property

Comfort Suites University Las Cruces

Las Cruces hotel steps from New Mexico State University
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Comfort Suites University Las Cruces offers 61 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Premium cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites University Las Cruces features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Comfort Suites University Las Cruces is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Hotel Las Cruces
Comfort Suites Las Cruces
Las Cruces Comfort Suites
Comfort Suites University Las Cruces Hotel
Comfort Suites University Las Cruces
Comfort Suites University Las Cruces Hotel
Comfort Suites University Las Cruces Las Cruces
Comfort Suites University Las Cruces Hotel Las Cruces

Comfort Suites University Las Cruces Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 439 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

handicapped room actually was non-accessible

Labeled as "accessible". However there was nothing accessible. No shower stool, or shower accommodations, sink was above my head seated in a wheelchair, switches for lights high. Price for room very expensive as well.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Budget hotel

Run down hotel, dirty elevators, rip in the sofa, no bedding for the pull out sofa and cold pool
Stayed 1 night in Apr 2025

10/10 Excellent

Renee

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

hyung

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Back entrance door not locking /breakfast room floor not cleaned and sticky / room door hard to shut
Stayed 1 night in Mar 2025

6/10 Okay

Zepharene

Stayed 6 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

NEVER AGAIN

If I could rate this hotel a -10 I would. It’s old, musty (disguised by the scent of air fresheners), and unkept. We only stayed one night and for the price we paid I expected so much more. Then again, it is Las Cruces, NM. I’m not even sure our room was cleaned before we arrived. There was hardly any toilet paper on the roll, there was water left in the tub and one of the lamps was on. They had a sign stating “housekeeping upon request”. Obviously they do not clean every day anymore. And the “continental breakfast”, don’t get me started……what continental breakfast??? Breakfast was from7-10 am, we got there at 8:00 and everything was gone. The orange juice was hot, no milk for the cereal, the counter to make waffles was covered in batter and there was hardly anything to eat. NEVER AGAIN!!!
Stayed 1 night in Mar 2025

4/10 Poor

Noelle

Disliked: Cleanliness, property conditions & facilities
We decided on this hotel due to the proximity to the PanAm Center. But that was really the only positive quality of the hotel. Staff provided us the basics of what we needed but there was
Stayed 1 night in Mar 2025

6/10 Okay

Jaime

Traveled with family
Liked: Cleanliness, amenities
Excellent way to look for vacation deals.
Stayed 1 night in Mar 2025

4/10 Poor

Nasos

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely not for families or business

Dirty, ran down, without most of the amenities advertised. Location is not bad, but quite a few beggars camping by the side street.
Stayed 3 nights in Mar 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at this hotel, this past weekend. I have a few complaints, which is rare for my family & I since we seem pretty easy to please. Previous to booking with this hotel, I booked with a different hotel but after viewing all that way promised through Comfort Suites, I decided it would be a better fit for my family. It ended up being the complete opposite. The pool was ice, ice cold, which was the main reason we chose to stay here with our kids. Never were we informed the heating element needed to be replaced. Staying at this hotel, which cost us $190.00 more for the entire weekend than the previous hotel we chose, was a total waste of money. There was no coffee at breakfast, which we were informed "it needed to be ordered". Horrible weekend, and would like partial refund for the troubles. We will never be staying at a Comfort Inn or Suites again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Kerri

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Rosalie

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Spring vacation

It was a overall clean place but it is old. The swimming pool was freezing. Our micro wave in the bedroom did not work. There was a cockroach in the bathroom by the swimming pool.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is great. Very pleasant place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Keep driving or sleep in your car

This hotel is a total dump. The room was filthy, bed not made. Not vacuumed, bathroom was dirty with hair everywhere. There was food smears on the counters. Also clothes shoved under the filthy pull out couch. The entire hotel was very hot as well and the ac didn’t work well. Fridge and freezer were gross. The view out of the back window shows the homeless people and trash everywhere.
Stayed 1 night in Mar 2025

6/10 Okay

Jo

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The staff was excellent! Very kind, and helpful. The gentlemen that checked me in knew I had been on the road for hours and because I arrived way after midnight, he truly made the check-in quick and painless. The hotel is in much need of repair. I don't mind it being dated, but ice machines do not work, the elevator carpet was peeling up and nasty, and my room was not clean. The do not disturb sign was under the counter in the bathroom, which obviously had not been swept, and the sink was nasty. I had stayed at this hotel before, but things have really gone downhill since my last stay.
Stayed 1 night in Mar 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Christina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Won’t stay again

Best part was the staff. They were short handed but friendly and helpful. Everything was broken down - exercise equipment, ice machine, waffle dispenser. Elevator floor dirty. First room was very dirty with peeling paint and water damage in the bathroom. Second bathroom had hair left in the shower.
Stayed 1 night in Mar 2025

6/10 Okay

Kimberly

Stayed 1 night in Mar 2025

8/10 Good

Brandee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Tara

Traveled with family and small children
Lots of families stayed and waffle mix ran out. Front desk said it takes an hour and there was only an hour left for breakfast so they wouldn’t make any. Ran out of coffee cups. Cockroach found in the Room in the morning. Check-in was smooth and friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Monika

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Tracye

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not staying there again

Hotel was not what was expected. Front desk clerk was unfriendly, faucet in bathroom continually ran, tv would make loud popping noises and turn screen off, but then randomly come back on. Very outdated
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good up until breakfast. Ran out of waffle mix and coffee cups an hour or more before breakfast was over. Lady up front refused to add more. She said it would take 90 minutes to do waffle batter. Lots of guests were complaining amongst themselves.
Stayed 1 night in Mar 2025