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Bull Reina Isabel & Spa

4.0 star property

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Sauna, hot tub, Turkish bath, body treatments, hydrotherapy
Standard Double Room, Ocean View (Spa access included) | Premium bedding, minibar, in-room safe, desk
Standard Double Room, Ocean View (Spa access included) | Beach/ocean view
Sauna, hot tub, Turkish bath, body treatments, hydrotherapy
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • Parking included

Explore the area

Map
Alfredo L. Jones 40, Las Palmas de Gran Canaria, Gran Canaria, 35008
  • Las Canteras Beach
    ‪1 min walk‬
  • Santa Catalina Park
    ‪4 min walk‬
  • Port of Las Palmas
    ‪7 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room (Spa access included)

Premium bedding, minibar, in-room safe, desk

Standard Double Room (Spa access included)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Spa access included)

Flat-screen TV

Junior Suite (Spa access included)

  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Ocean View (Spa access included)

Standard Double Room, Ocean View (Spa access included) | Premium bedding, minibar, in-room safe, desk

Standard Double Room, Ocean View (Spa access included)

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Spa access included. 3 Adults)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Spa access included. 3 Adults)

  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Sea View (Spa access included)

Suite, Sea View (Spa access included) | Premium bedding, minibar, in-room safe, desk

Suite, Sea View (Spa access included)

  • 807 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Sea View (Spa access included)

Single Room, Sea View (Spa access included) | Premium bedding, minibar, in-room safe, desk

Single Room, Sea View (Spa access included)

  • 248 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room (Spa access included)

Premium bedding, minibar, in-room safe, desk

Standard Single Room (Spa access included)

  • 205 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About this property

Bull Reina Isabel & Spa

4-star Las Palmas de Gran Canaria hotel steps from Las Canteras Beach
Catch some rays at the beach or spend the day relaxing at Bull Reina Isabel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Bull Reina Isabel & Spa offers 225 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a full-service spa, Bull Reina Isabel & Spa features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 9386 square feet (872 square meters) include conference space. This beach hotel also offers a fitness center, a rooftop terrace, and spa services. Complimentary self parking is available on site.

Roma - Overlooking the ocean, this restaurant serves breakfast and dinner.
Summum - This restaurant specializes in Fusion cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fiesta
  • Roma
  • Summum

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,386 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Reina Isabel Las Palmas De Gran Canaria
Reina Isabel Las Palmas De Gran Canaria
Bull Reina Isabel & Spa Hotel
Bull Reina Isabel & Spa Las Palmas de Gran Canaria
Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria

Bull Reina Isabel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 555 out of 895 reviews
Rating 8 - Good. 264 out of 895 reviews
Rating 6 - Okay. 53 out of 895 reviews
Rating 4 - Poor. 16 out of 895 reviews
Rating 2 - Terrible. 7 out of 895 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KELLY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! The location to the malacon was exceptional. The entire resort exceeded my wildest expectations. The breakfast buffet is unbelievable! The spa—gym-rooftop pool-& beach chairs are all excellent. Cannot recommend this property more! I would stay here again in a heartbeat!!! Loved the hotel & loved Las Palmas!
Stayed 2 nights in Nov 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the Beach Great food and surrounded by wonderful restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in prime position
Stayed 14 nights in Sep 2024

6/10 Okay

Ernest

Traveled with family and small children
Courteous staff, but the facilities are showing their age
Stayed 4 nights in Aug 2024

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were friendly, pool area was nice, food options were good. The lifts were not very reliable and the pool was closed on our last day without any notice. It was a shame there was limited lunch options at the hotel, but there were plenty of other options around. No lounge area at the hotel apart from the large foyer but not very practical for sitting with people.
Stayed 9 nights in Jun 2024

10/10 Excellent

Ann Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

TALVINDER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside pool was in full repairs, which was disappointing. Spa was lovely. Staff at spa, hotel reception (especially Helmant), & dining areas were all lovely.
Stayed 5 nights in Jun 2024

10/10 Excellent

Natali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Wonderful staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean and right on the beach!
Stayed 4 nights in May 2024

8/10 Good

Gisela

Liked: Cleanliness, staff & service
Disliked: Room comfort
La cama súper incómoda. Estaba hundida en el medio. Reclame pero no me resolvieron hasta la 3ra noche y fueron 5 noches. El spa, chulísimo. Localización excelente.
Stayed 5 nights in May 2024

8/10 Good

Richard

Liked: Room comfort
Stayed 1 night in May 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with no big complaints.
The staff were all friendly and helpful from arrival to departure, with the exception of the Marinas bar, which is a franchise. The room (suite) was OK, but daily cleaning less thorough than might be expected (glasses and cups not washed). The curtains were good at light blocking but extremely noisy to operate. We were on 6th floor so relied on lifts which were swift, but one was unreliable in direction or refused to move occasionally. Breakfast buffet had a wide choice but quality was below expectation. Soggy Croissants, runny yoghurt and although there was a choice of strength of coffee in the two machines (strong in one, "soft" in the other) it wasn't very good and a third machine would have alleviated queueing. Considering this and the unappealing menus posted, we did not feel inclined to sample the dinner buffet. The dedicated and inclusive sun lounger area on the beach, right outside the hotel was the most enjoyable feature. The beach is fantastic. The roof pool looked attractive, but was rather busy and a little noisy for us. The signatute Lily display in the foyer is impressive but the scent is quite strong and can be an issue for those with allergies.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach paradise
Great location on beach. We had balcony on ocean side with view. Spa was relaxing after day of site seeing. Breakfast buffet had many choices. Would stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Steven, HORSHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 4* star hotel with a fantastic beachside location in the heart of Las Palmas with easy access to the sights, local restaurants and transport links. Excellent food options provided by the hotel the added facilities of a heated roof top swimming pool SPA & Gym. Friendly attentive staff highly recommended .
Stayed 4 nights in Mar 2024

10/10 Excellent

Vladimirs

Stayed 1 night in Feb 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

Chrysostomos

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
N/A
Stayed 3 nights in Jan 2024

4/10 Poor

Chrysostomos

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Tracy

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Rooms are very outdated needs refurb staff not very helpful at all !!!!! First room practically sat in car park on balcony asked to move they wouldn’t had to get Expedia involved they called the hotel and helped !!! Television very poor Location fabulous , breakfast great
Stayed 4 nights in Jan 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the room I got having paid around €700 for 3 nights. The Junior suite was almost like an office. The view was dreadfull as it looked onto the car park and other residential buildings. I thought having ordered a suite, it at least came with a sea view!
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023