4-star Las Palmas de Gran Canaria hotel steps from Las Canteras Beach
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a rooftop terrace, a conference center, and a spa tub are onsite. Housekeeping is available on request.
Exe Las Palmas offers 114 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 27-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Exe Las Palmas features an outdoor pool and a spa tub. A computer station is located on site and wired and wireless Internet access is complimentary. Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 1421 square feet (132 square meters) include a conference center. For a surcharge, an area shuttle within 1 meters is available to guests. This business-friendly hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).
Exe Las Palmas is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Languages
English, French, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Area shuttle (surcharge) up to 1 m
Limo/town car service
Self parking on site (EUR 14 per night)
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children
Things to do
Bicycle rentals
Full-service spa
Gym
Outdoor pool
Spa tub
Family friendly
In-room babysitting (surcharge)
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Business center
Computer station
Conference center (1,421 square feet of space)
Meeting rooms
Outdoors
Beach towels
On the bay
Pool loungers
Pool umbrellas
Rooftop terrace
Full-service spa
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
8 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1965
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
27-inch LCD TV with premium satellite channels
Food and drink
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 12.00 for adults and EUR 12.00 for children
Self parking fee: EUR 14 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from noon to 5:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Cantur City Hotel Las Palmas de Gran Canaria
Best Western Hotel Cantur
Cantur City Las Palmas de Gran Canaria
Hotel Cantur Best Western
Cantur City
Hotel Cantur Las Palmas de Gran Canaria
Cantur City Hotel Gran Canaria/Las Palmas De Canaria
Cantur Las Palmas de Gran Canaria
Cantur
Hotel Cantur
Cantur City Hotel
Exe Las Palmas Hotel
Exe Las Palmas Las Palmas de Gran Canaria
Exe Las Palmas Hotel Las Palmas de Gran Canaria
Exe Las Palmas Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 260 out of 774 reviews" "
10 - Excellent
260
Rating 8 - Good. 363 out of 774 reviews" "
8 - Good
363
Rating 6 - Okay. 108 out of 774 reviews" "
6 - Okay
108
Rating 4 - Poor. 37 out of 774 reviews" "
4 - Poor
37
Rating 2 - Terrible. 6 out of 774 reviews" "
2 - Terrible
6
8.4/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Michael
Traveled with group, Business traveler, Traveled with family
This hotel is in a great location, very central and close to lots of restaurants & shops. It's literally less than a minute's walk to the beach and promenade and not too far from the main bus station. There's also a large shopping mall about ten minutes walk away at the harbour.
The rooms themselves are clean and large, a bit dated but comfortable nonetheless. The swimming pool doesn't look as grand as in the photo if that's important for you. Breakfast is good, with a variety of meats, cheeses, fruit etc, there could be more variety, however there are plenty of cafes & restaurants serving breakfast nearby as another option.
The service is first class, everyone at reception and the restaurant are very friendly & helpful, and able to recommend where to visit on the island. They also accommodated late checkout for us which was much appreciated.
I would definitely stay here on my return and would highly recommend this hotel to any visitors to Las Palmas!
I had a nice 2-night stay at the hotel while attending a conference. The room was spacious and tidy, and breakfast was decent. The hotel was very close to the beach.
Marko
Stayed 2 nights in Jun 2023
10/10 Excellent
Gabriel
May 27, 2023
Gabriel
Stayed 1 night in Jan 2023
8/10 Good
Fiona
May 18, 2023
Liked: Cleanliness, staff & service
Nice room but a kettle and the ability to make a hot drink was definitely missed. The fridge was nice but the freezer section desperately needed defrosting. Bathroom was lovely and all the shampoo, conditioner, body wash and lotions were a lovely extra touch. Breakfast was a good selection and staff very friendly.
It is in the center of the city with walkable distances to plazas, dinning options and more. It is a very safe place to walk at night. The staff is ver friendly and assist in any ways you need. They called a taxi for us that was there in 2 minutes. It is closed to a beach, briers restaurants so and other amenities.
Very nice hotel, very clean, root top pool is amazing, central to the beach, food shops cafes, friendly & helpfull staff , I just 3 issues the pool side coded off too early, the television in the room is very very small, there is no kettle and coffee in the Room I struggles to get some hot water, no kettle at all on the hotel ground , not even for a cup of tea in the night or morning,,,,,, other than that I enjoyed my stay
My only issue was - orbitz charged about 120 a nt and when i arrived i asked their rack rate which was 80 a nt. In the past this was not the case - but need to verify in the future
Nice hotel,good location stayed on first floor, noise from traffic. Ice cold breakfast, ,everything came from supermarket ,
far
Stayed 1 night in Mar 2022
4/10 Poor
Risto
Nov 21, 2021
Disliked: Property conditions & facilities
4 star hotel - really??
Hi,
Extremely disappointed, you are in the business of trust.
This is the first time you fail big time when it comes to a 4 star hotel.
1) In the room 25% (1 in 4 lights have burned out)
2) In the closet there is 20% (1 in 5) hangers to hang clothes
3) The minibar is not cold. The receptionist told me to get cold beer from the next door supermarket, as the fridge is warm and on top one of the courtesy water bottles has been opened before.
4) The washroom ceiling had leaking from floor above.
So all in all, not your best day when ensuring quality which I enjoyed before in selecting hotel using your service.
Let me know what you will do to fix the issue.
Kind regards,
Risto Sandberg
The staff were very friendly anf helpful. The only downfall was the pool not being open. We werent told this and looking on the website before we went, it said closed due to covid but at the hotel was closed for maintenance. The location was however excellelnt for the beach, so made up for it and we could still use the roof terrace. Highly recommended.
We have stayed at this hotel as my partner is in hospital in isullar hospital in las palmas and found this hotel 2 b quite centrsl and essy 2 get 2 hospital. It is very nice 2 stay here when we are going through such a tramatic time
The staff were welcoming, we asked for a quite room and was put on the 5th floor at the front and unfortunately due to the noise level till 3am we could not truly get a good night sleep. The room was a bit dated and the hotel was having renovations work done at the front, apart from that we enjoyed our stay, good location not too far from the beach and wonderful Playa de la Canteras promenade with lots bars and restaurants. Louis