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Hotel Ciudad del Mar

3.0 star property

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Photo gallery for Hotel Ciudad del Mar

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible | Premium bedding, down comforters, free minibar, in-room safe
Restaurant
Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, down comforters, free minibar, in-room safe
Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, down comforters, free minibar, in-room safe
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Calle la Naval 38, Las Palmas de Gran Canaria, Las Palmas, 35008
  • Las Canteras Beach
    ‪3 min walk‬
  • Santa Catalina Park
    ‪12 min walk‬
  • Port of Las Palmas
    ‪5 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Standard Double Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, free minibar, in-room safe

Standard Double Room, 1 Queen Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Non Smoking

Superior Double Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, free minibar, in-room safe

Superior Double Room, 1 Queen Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, down comforters, free minibar, in-room safe

Studio Suite, 1 Queen Bed with Sofa bed

  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible | In-room dining

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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Exterior

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About this property

Hotel Ciudad del Mar

3-star Las Palmas de Gran Canaria hotel walkable to Las Canteras Beach
A coffee shop/cafe, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Hotel Ciudad del Mar offers 15 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Las Palmas de Gran Canaria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include free minibar items and minibars. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Las Palmas de Gran Canaria hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel Ciudad del Mar is a smoke-free property.

Full breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekdays.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Weekday full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Grab bar near toilet (47 inches high)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock
  • Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 54 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 10 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad Mar
Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel
Hotel Ciudad del Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel Las Palmas de Gran Canaria

Hotel Ciudad del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 101 reviews
Rating 8 - Good. 27 out of 101 reviews
Rating 6 - Okay. 8 out of 101 reviews
Rating 4 - Poor. 4 out of 101 reviews
Rating 2 - Terrible. 2 out of 101 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Angela

Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfy

Would recommend this hotel, the staff were friendly and helpful. The room we had was very big and very comfy. Would definitely stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

A good stay overall with excellent service

Overall satisfactory. Service was excellent. Room was small - the beds were ok but no heat (it got a little cold at night)
Stayed 2 nights in Jan 2025

10/10 Excellent

Ernesto

Stayed 1 night in Jan 2025

10/10 Excellent

american

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Vesna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

All personnel was very polite, ready to help, the hotel is very clean, nice, new and very close to the beach and center of the city, park Santa Catalina.
Stayed 2 nights in Mar 2024

10/10 Excellent

KENNETH MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a hotel

Great hotel nice and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Stayed 1 night in Dec 2023

10/10 Excellent

Ståle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Deepa

Stayed 2 nights in Oct 2023

6/10 Okay

Nayra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su limpieza y la amabilidad de nayra
Stayed 1 night in Jan 2023

2/10 Terrible

Vincent, Smithtown

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A one person renter will probably have no problem with the room. First, the desk clerk did not speak English and has a hard time when we explained our problem. The bathroom had mold in the corners, the toilet paper holder was broken and the toilet paper constantly fell on the floor. The couch bed was just a bed, no couch. The mattress and pillow also had mold. Expedia was informed and they and the hotel management negotiated charging for one night and a cancellation fee. We were told to see the manager the next morning. When we returned the next day, the manager refused to accommodate the agreement and refused to negotiate charging for the week. Horrible customer service.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Gran Canaria

Trip to avoid the freeze in the UK. Walking and sightseeing
Stayed 4 nights in Dec 2022

10/10 Excellent

Martin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, updated rooms, and super friendly staff. This hotel was perfect for us. The hotel staff, Juan Fernando, was unbelievably helpful. This will be our go-to hotel for all future visits to Las Palmas. I highly recommend this hotel.

8/10 Good

Hassan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good cleaned a little bit noisy because of the End of Year celebrations
Stayed 1 night in Dec 2021

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was exceptionally helpful, friendly, and professional.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room decoration was nice, but the room temperature was very cold
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean, well-equipped hotel. Close to beach, restaurants and bars. Very difficult to park close by.
Stayed 1 night in Jan 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean budget hotel

Very clean new budget hotel. Good value and very friendly service.
Stayed 1 night in Oct 2018

10/10 Excellent

Edith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, near the beach. Very friendly and helpful staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ingela

Stayed 1 night in Feb 2025

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sini

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With out balcony :(
Stayed 2 nights in Jan 2025