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Hotel Ciudad del Mar

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ciudad del Mar

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible | Premium bedding, down comforters, free minibar, in-room safe
Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, down comforters, free minibar, in-room safe
Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, down comforters, free minibar, in-room safe
Front of property
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle la Naval 38, Las Palmas de Gran Canaria, Las Palmas, 35008
  • Las Canteras Beach
    3 min walk
  • Santa Catalina Park
    12 min walk
  • Tenesor
    2 min walk
  • Las Palmas (LPA-Gran Canaria)
    36 min drive

Room options

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Standard Double Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, free minibar, in-room safe

Standard Double Room, 1 Queen Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Non Smoking

Superior Double Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, free minibar, in-room safe

Superior Double Room, 1 Queen Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed | Premium bedding, down comforters, free minibar, in-room safe

Studio Suite, 1 Queen Bed with Sofa bed

  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible | Premium bedding, down comforters, free minibar, in-room safe

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Front of property

Sercotel Hotel Parque

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (237)
The price is $132
per night
$141 total
includes taxes & fees
Jan 5 - Jan 6
Sercotel Hotel Parque

About this property

Hotel Ciudad del Mar

3-star Las Palmas de Gran Canaria hotel walkable to Las Canteras Beach
A coffee shop/cafe, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Hotel Ciudad del Mar offers 15 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Las Palmas de Gran Canaria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include free minibar items and minibars. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Las Palmas de Gran Canaria hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel Ciudad del Mar is a smoke-free property.

Full breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekdays.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Weekday full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Grab bar near toilet (47 inches high)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock
  • Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 54 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 10 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad Mar
Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel
Hotel Ciudad del Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel Las Palmas de Gran Canaria

Hotel Ciudad del Mar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 78 reviews" "
Rating 8 - Good. 21 out of 78 reviews" "
Rating 6 - Okay. 5 out of 78 reviews" "
Rating 4 - Poor. 2 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vesna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
All personnel was very polite, ready to help, the hotel is very clean, nice, new and very close to the beach and center of the city, park Santa Catalina.
Stayed 2 nights in Mar 2024

10/10 Excellent

KENNETH MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel
Great hotel nice and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Stayed 1 night in Dec 2023

10/10 Excellent

Ståle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Deepa

Stayed 2 nights in Oct 2023

6/10 Okay

Nayra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su limpieza y la amabilidad de nayra
Stayed 1 night in Jan 2023

2/10 Terrible

Vincent, Smithtown

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A one person renter will probably have no problem with the room. First, the desk clerk did not speak English and has a hard time when we explained our problem. The bathroom had mold in the corners, the toilet paper holder was broken and the toilet paper constantly fell on the floor. The couch bed was just a bed, no couch. The mattress and pillow also had mold. Expedia was informed and they and the hotel management negotiated charging for one night and a cancellation fee. We were told to see the manager the next morning. When we returned the next day, the manager refused to accommodate the agreement and refused to negotiate charging for the week. Horrible customer service.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Gran Canaria
Trip to avoid the freeze in the UK. Walking and sightseeing
Stayed 4 nights in Dec 2022

10/10 Excellent

Martin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, updated rooms, and super friendly staff. This hotel was perfect for us. The hotel staff, Juan Fernando, was unbelievably helpful. This will be our go-to hotel for all future visits to Las Palmas. I highly recommend this hotel.

8/10 Good

Hassan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good cleaned a little bit noisy because of the End of Year celebrations
Stayed 1 night in Dec 2021

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was exceptionally helpful, friendly, and professional.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room decoration was nice, but the room temperature was very cold
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean, well-equipped hotel. Close to beach, restaurants and bars. Very difficult to park close by.
Stayed 1 night in Jan 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean budget hotel
Very clean new budget hotel. Good value and very friendly service.
Stayed 1 night in Oct 2018

10/10 Excellent

Felix

Stayed 1 night in Aug 2024

8/10 Good

serge

Stayed 5 nights in Mar 2024

10/10 Excellent

Inma

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto para recomendar
Stayed 7 nights in Mar 2024

6/10 Okay

Karolina Wiktoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für einen Kurztrip ist es völlig in Ordnung. Für einen länger Aufenthalt eher mittelmäßig. Die Betten sind unfassbar hart und man kann aufgrund der Mücken die Fenstern nicht öffnen.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Nereida Carmen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Ein einfaches Hotel, würde ich nicht noch mal buchen.
Stayed 1 night in Dec 2023

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
We liked this hotel. It was very clean and nice. We didn't have any issues about anything.
Stayed 2 nights in Jan 2024

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY BUEN HOTEL Y MUY BUENA UBICACIÓN .
HEMOS ESTADO 4 DIAS POR VISITA A FAMILIARES.+ EL HOTEL ESTÁ MUY BIEN UBICADO RESPECTO DE LA PLAYADE LAS CANTERAS Y MUY BUENA CANTIDAD DE RESTORANTES. (A 2 CUADRAS DE LA PLAYA). LA HABITACIÓN ES MUY SILENCIOSA.
Stayed 4 nights in Dec 2023