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Sercotel Playa Canteras

3.0 star property

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Photo gallery for Sercotel Playa Canteras

Outdoor pool
Superior Room, Sea View | Beach/ocean view
Superior Room, Sea View | Minibar, desk, laptop workspace, free WiFi
Reception
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Pet friendly
$146
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Calle Portugal, 68, Paseo de las Canteras, 78, Las Palmas de Gran Canaria, 35010
  • Place, Las Canteras Beach
    ‪2 min walk‬
  • Place, Santa Catalina Park
    ‪15 min walk‬
  • Place, Port of Las Palmas
    ‪6 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪25 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, desk, laptop workspace, free WiFi

Junior Suite

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Minibar, desk, laptop workspace, free WiFi

Superior Room, Sea View

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | Minibar, desk, laptop workspace, free WiFi

Classic Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Sea View

Classic Room, Sea View | Minibar, desk, laptop workspace, free WiFi

Classic Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Sea View (Familiar)

Room, Sea View (Familiar) | Minibar, desk, laptop workspace, free WiFi

Room, Sea View (Familiar)

7.2 out of 10
Good
(7 reviews)
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Sercotel Playa Canteras

3-star Las Palmas de Gran Canaria hotel connected to a shopping center, walkable to Las Canteras Beach
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour front desk. WiFi in public areas is free. Other amenities include a banquet hall and a vending machine.
Sercotel Playa Canteras offers 125 air-conditioned accommodations with minibars and hair dryers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sercotel Playa Canteras features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary.

Sercotel Playa Canteras is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 20 for adults and EUR 20 for children

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Exe Canteras
Exe Las Canteras
Hotel Exe Canteras
Hotel Exe Las Canteras
Las Exe
Canteras Dunas
Dunas Canteras Hotel
Hotel Exe Las Canteras Gran Canaria/Las Palmas De Gran Canaria
Hotel Exe Las Canteras Las Palmas de Gran Canaria
Exe Las Canteras Las Palmas de Gran Canaria

Sercotel Playa Canteras Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 159 out of 594 reviews
Rating 8 - Good. 242 out of 594 reviews
Rating 6 - Okay. 120 out of 594 reviews
Rating 4 - Poor. 46 out of 594 reviews
Rating 2 - Terrible. 27 out of 594 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

EDUARDO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well located. Clean and excelent services
Stayed 4 nights in Jun 2025

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great location for walking the beaches and to shops.
Stayed 3 nights in May 2025

10/10 Excellent

TIM, CLARKSVILLE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and modern accommodations, excellent location with waterfront views of the ocean. Would easily stay there again!
Stayed 4 nights in Apr 2025

8/10 Good

John

Traveled with partner
Clean neat and safe area to be in.
Stayed 3 nights in Mar 2025

8/10 Good

Faaz

Stayed 3 nights in Feb 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located and easy access to the beach
Stayed 3 nights in Jan 2025

10/10 Excellent

Marta

Stayed 3 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

January

Friendly staff and great location.
Stayed 9 nights in Jan 2025

10/10 Excellent

Stuart

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Rooms beautiful. Great views
Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location on the beach in Las Palmas
Stayed 4 nights in Dec 2024

8/10 Good

Kristina

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good location, but not cleanliness

Good location, very good breakfast, staff very friendly and helpful. Stayed 4 nights, bed sheds never been changed and balcony nebus floor never cleaned. Cleaner thinks is ok to clean just a room floor but not balcony’s floor. So if you eat in a balcony and drop something after you will have a pegeons in it
Stayed 4 nights in Dec 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty perfect

Loved the hotel & location was brilliant. 2 small criticisms. A hot water urn at breakfast would be great to save us tea drinkers waiting at the coffee machine for hot water. No drawers in rooms! Even a bedside compartment would be nice. We will certainly return to this hotel as pretty much perfect 😀
Stayed 3 nights in Nov 2024

4/10 Poor

KLARA

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Oct 2024

10/10 Excellent

Trenton

Stayed 2 nights in Sep 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

lilisbet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an amazing few days at this hotel in Gran Canaria. The ocean views were spectacular, the staff was very friendly, and the rooms were comfortable. We enjoyed the peacefulness of the beach, with great weather and excellent local food options. A perfect experience to relax with family. We would definitely come back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right on the Paseo. Staff very friendly. Highly recommend!
Stayed 4 nights in Aug 2024

6/10 Okay

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities
Les fenêtres ne sont pas isolées ça fait qu’il y avait beaucoup de bruit car il y a le restaurant en dessous impossible de dormir jusqu’à minuit. On entend les conversations depuis la chambre. La piscine était trop petite. Le personnel rien à dire excellent.
Stayed 7 nights in Jul 2024

8/10 Good

Yanet

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Hotel in the center.of the city, dont expect it be surrounded by clean streets. Through the hotel on clean and the rooms are also clean and spacious, one day some electrical line was down and the AC was not working, problem solved the next day as well as the water skewer in the shower was clogfed and they did their best to solve it. Breakfast included was exceptional, the restaurant had really good food if you opted to dine in, price is just, based the area and the location of the city you are in. Parking was not an easy task, you had to park a few blocks down a d it was 20 euros per night, if you were lucky enough to fibd a spot in the street then you saved extra bucks there. Overall I believe is a good hotel to stay near the center, but if you are looking atmore beachy tourist places, then you would have to look at the aouth.
Stayed 3 nights in Jul 2024

8/10 Good

ESTHER, London

Liked: Cleanliness, staff & service, property conditions & facilities
Complete and healthy breakfast and close to the beach
Stayed 5 nights in Jun 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great facilities such as swimming pool. Hotel is located a minute away from the beach and there are multiple dining options and coffee shops. Very friendly staff and fabulous cleaning team who is always very nice and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Toby

Stayed 3 nights in Mar 2024

4/10 Poor

Annie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Plus jamais!

Très cher pour ce que c'est... Aucun endroit pour la voiture pour l'arrivée et le départ pour débarquer les valises. Assez bruyant la nuit si on est face à la mer car on entend tout le monde sur le boardwalk sur les bancs etc. Aucune machine distributrice donc si besoin de bouteilles d'eau ou autre en soirée ou la nuit, aucune possibilité dans l'hôtel et autour proche. Ils nous disent que le minibar est gratuit ce qui est vrai mais il n'est pas rempli lors du ménage. Même chose pour les cafés. On a donc demandé à la réception un café et il fallait le prendre dehors au grand vent. On a aussi demandé un autre jour si on pouvait nous réchauffer un burger dans une boîte au micro ondes 1 min. Le gars à la réception nous a dit oui mais il est revenu en nous disant que le chef ne voulait pas car cela ne venait pas du restaurant de l'hôtel et que c'était la loi espagnole de salubrité... Aucun micro-ondes disponible nulle part. Les photos montrent des chambres avec balcon mais très peu ont. Très très déçu. La piscine est chaude même en hiver, car peu profonde, mais il vente tellement que nous y sommes allés qu'une fois.
Stayed 5 nights in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent few days at this lovely hotel in Playa Canteras. Lots of bars and restaurants all along the promenade with a lovely beach too.
Stayed 3 nights in Feb 2024

8/10 Good

Nicholas, Croydon

Liked: Cleanliness, staff & service, amenities
I stayed for 11 nights in December in both a superior balcony room (7th floor sea facing), and a classic room without balcony (6th floor also sea facing). There were some issues with the loss of water supply over the first two days. This was intermittent and outside the control of the hotel, but nonetheless did spoil the experience and cause a lot of aggravation. It's also important to know that the balcony room wasn't really worth paying extra for - I was on the 7th floor, above the swimming pool solarium area. But there was zero sunshine on the balcony for the whole time. I assume you'd get some sunlight in the summer months but if booking in the winter, be aware you might be in the shade the whole time. It did look like the balconies on the very top floor (8th) get lots of sunshine. The rooftop pool and solarium area is nice but quite small - the pool is very cold and not really worth much. It would be better to have more space for people to lie down - there are only 6 sunbeds so you have to grab these early, before the sun comes round. If you're not in a superior room but on the front, be aware that there are lots of lively bars and restaurants immediately beneath the floors. I was lucky to get a 6th floor room, away from the bars to avoid noise disturbance. Also, the water flooded the rest of the bathroom floor in room 709. Overall, once the issues highlighted above were resolved, I was happy to extend my stay over Christmas and would stay here again.
Stayed 2 nights in Dec 2023