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Hotel Silken Saaj Las Palmas

4.0 star property

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Photo gallery for Hotel Silken Saaj Las Palmas

Beach/ocean view
Reception
Premium Room, Sea View | 1 bedroom, down comforters, minibar, desk
Porch
Porch

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle León y Castillo, 329, Las Palmas de Gran Canaria, 35006
  • Santa Catalina Park
    ‪13 min walk‬
  • Las Canteras Beach
    ‪16 min walk‬
  • Port of Las Palmas
    ‪6 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪34 min drive‬

Room options

View all photos for Standard Room, Sea View

1 bedroom, down comforters, minibar, desk

Standard Room, Sea View

  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, Sea View

Premium Room, Sea View | 1 bedroom, down comforters, minibar, desk

Premium Room, Sea View

  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms

1 bedroom, down comforters, minibar, desk

Family Room, 2 Bedrooms

  • 356 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

1 bedroom, down comforters, minibar, desk

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Silken Saaj Las Palmas

4-star Las Palmas de Gran Canaria hotel close to Las Canteras Beach
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Silken Saaj Las Palmas offers 70 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 678 square feet (63 square meters) include conference space. This beach hotel also offers a terrace, a vending machine, and multilingual staff.

Hotel Silken Saaj Las Palmas is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hotel Silken Saaj Las Palmas has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 678 square feet of conference space
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 17 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Silken Saaj Las Palmas Las Palmas de Gran Canaria
Silken Saaj Las Palmas Las Palmas de Gran Canaria
Silken Saaj Las Palmas
Silken Saaj Las Palmas
Hotel Silken Saaj Las Palmas Hotel
Hotel Silken Saaj Las Palmas Las Palmas de Gran Canaria
Hotel Silken Saaj Las Palmas Hotel Las Palmas de Gran Canaria

Hotel Silken Saaj Las Palmas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 120 out of 271 reviews
Rating 8 - Good. 93 out of 271 reviews
Rating 6 - Okay. 39 out of 271 reviews
Rating 4 - Poor. 13 out of 271 reviews
Rating 2 - Terrible. 6 out of 271 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, wonderful roof top restaurant
Stayed 1 night in Nov 2024

10/10 Excellent

ReneEmilio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a place to stay near the marina for one night before flying out early the next morning. This was perfect. Easy walk from the marina. Comfortable room. Staff was very nice and arranged a taxi to pick me up at 4:30 am to take me to the airport.
Stayed 1 night in Oct 2024

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Melva Nury Rios

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The fridge in the room was horrible not working . Where they put the soap in the bathroom was broken and not working . A few cockroaches in the room . The restaurant staff were pretty nice and the area it was located in was great but the actual hotel not the best either could barely get a sea view through the window
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
The stay was ok after having to move room after having a cockroach in the room.
Stayed 4 nights in Jun 2024

10/10 Excellent

Andzej

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice design, super friendly staff. We came on the business trip, I was very happy with the hotel’s internet connection, possibility to work there without a connection worry. Only one down side, very noisy day and night as it is next to the busy road, no soundproofing.
Stayed 4 nights in Apr 2024

8/10 Good

paul

Stayed 3 nights in Apr 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Nice hotel. Room comfortable and well equiped. About 2 mile walk into historic centre and a mile to beach area. If using public transport some buses stop close to the hotel. Global runa relaly good island bus service Hotel has nice rooftop area but pool is a plunge pool not a full swimming pool
Stayed 7 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Spent a few days at the hotel, it's close to all the sights with lots to see and do in the area. Easy check in and out, staff were helpful.
Stayed 4 nights in Jan 2024

6/10 Okay

DOUGLAS

Liked: Room comfort
Mini Hotel scam
Arrived at the hotel about 2hrs early, so our room was not ready . OK . So thought we would put luggage in a luggage room . The receptionist then said we do have a room ready but you have to pay 12 euro if you want it . We did pay this as time saved on holiday is a good thing . We booked this hotel last year and it was a very nice room ....This room this time was smaller , a bit noisy as the gym was just above us , we were in this room for 7 nights but didn't want to complain. MY POINT IS THAT THERE WAS A ROOM READY, AS WE WERE IN IT AND FOR 7 NIGHTS, BUT WE WERE CHARGED 12 EUROS EXTRA FOR THIS ROOM. WHY? IT WAS NOT AS GOOD AS THE ROOM WE HAD LAST YEAR. Anyway we had a fantastic holiday but will not be staying at this hotel again ...Principle . We were charged for a room that was ready .
Stayed 7 nights in Jan 2024

8/10 Good

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with view to beach.
Enjoyed the Silken Saaj in Las Palmas. The staff are its biggest asset. Thank you to all. Good location and close to local restaurants, shops and bus stops.
Stayed 2 nights in Jan 2024

6/10 Okay

Arash

Disliked: Cleanliness
Disappointing Experience - Noisy Location
I recently stayed at this hotel, and unfortunately, my experience left much to be desired. Here's a breakdown of my disappointing stay: Location: 2/5 The hotel is situated on a noisy street, which significantly impacted the overall comfort of my stay. The constant street noise made it challenging to relax, especially during the night. If you're sensitive to noise, I would recommend looking for alternative accommodations. Customer Service: 1/5 The level of customer service provided by the staff fell short of expectations. From the moment of check-in to various interactions throughout my stay, I found the staff to be unresponsive and unaccommodating. It's disheartening when the service does not match the hospitality one would expect from a hotel. Amenities - Pool Access: 2/5 One of the reasons I chose this hotel was the promise of a pool, which, unfortunately, turned out to be inaccessible during my stay. The staff did not provide any clear explanation or alternative solution, leaving me disappointed and without the amenities I had anticipated enjoying. In conclusion, my stay at [Hotel Name] was not up to the standard I expected. The combination of the noisy location, poor customer service, makes it difficult for me to recommend this hotel to fellow travellers. I hope the management takes these concerns seriously and works towards improving the overall guest experience.
Stayed 2 nights in Jan 2024

6/10 Okay

Norbert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Alisa Mikhailovna Kurganova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

6/10 Okay

Waltraud

Traveled with partner
proximity to the Cruise harbor! Roof top restaurant
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Just okay
We were excited about this stay after seeing the great pictures and reviews. However, it turned out just okay and a little disappointing. Pros: - Nice workers - Will hold luggage for you if needed - Breakfast had some variety - Good location if you want to be in the city center Cons: - No hot showers, was only lukewarm or room temp - The queen bed is two twin beds pushed together - Toilet was not fully flushed when we first entered - Mold in the shower - Towels seemed old and were starting to fall apart - There was a sea view but blocked by window shades
Stayed 2 nights in Nov 2023

10/10 Excellent

Tyler

Stayed 3 nights in Oct 2023

10/10 Excellent

Juan G.

Stayed 4 nights in May 2023

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas break
The staff were super friendly and helpful. The breakfasts were great. Nice views across rooftop bar. Modern minimalist style so no cosy corners!
Stayed 8 nights in Dec 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-Room was big and clean -very close to city center and beach -lots of restaurants and shops around -lovely roof top terrace -good service, friendly staff
Stayed 7 nights in Nov 2022

10/10 Excellent

Karin

Stayed 3 nights in Nov 2022

10/10 Excellent

Chitra Bahadur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Felicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient
Stayed 7 nights in Aug 2022