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Occidental Las Palmas

4.0 star property

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Exterior
Junior Suite | Minibar, in-room safe, desk, laptop workspace
Reception
Minibar, in-room safe, desk, laptop workspace
Breakfast served, local cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
León y Castillo, 244, Ciudad Jardin, Las Palmas de Gran Canaria, Las Palmas, 35005
  • San Telmo Park
    ‪3 min drive‬
  • Las Canteras Beach
    ‪3 min drive‬
  • Port of Las Palmas
    ‪7 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪23 min drive‬

Room options

View all photos for Family Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Family Room (2 Adults + 1 Child)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Rooftop terrace

Occidental Las Canteras

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (97)
$194 nightly
The price is $194 total
includes taxes & fees
Occidental Las Canteras

About this property

Occidental Las Palmas

4-star Las Palmas de Gran Canaria hotel steps from Doramas Park
Along with a restaurant, this smoke-free hotel has concierge services and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite.
Occidental Las Palmas offers 70 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4-star property consist of meeting rooms and coworking spaces. This Las Palmas de Gran Canaria hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in January 2020.

Occidental Las Palmas is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Insay - This coffee shop specializes in local cuisine and serves breakfast only.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13 for adults and EUR 11 for children
  • A restaurant

Restaurants on site

  • Insay

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2020
  • Renovated entire property - January 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 11 for children
  • Nearby parking fee: EUR 20 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Occidental Las Palmas Hotel
Occidental Las Palmas Las Palmas de Gran Canaria
Occidental Las Palmas Hotel Las Palmas de Gran Canaria

Occidental Las Palmas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 98 reviews
Rating 8 - Good. 31 out of 98 reviews
Rating 6 - Okay. 16 out of 98 reviews
Rating 4 - Poor. 2 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

E

Very disappointed the rooftop bar was vildes as it was highly advertised Effecirnt but no soul
Stayed 7 nights in Jan 2025

10/10 Excellent

Stephen

Stayed 5 nights in Jan 2025

4/10 Poor

Kay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is very smart, first impressions are good, the room nice and the bed is huge. The jacuzzi is broken, they are still advertising it as a facility. No one contacted me to say this was the case and suggested a refund if this was not to my liking, which it wasn't. However, I did luck out as they let me use the facilities at Santa Catalina just over the road. Far superier. I was told on Thursday there was a dance on the floor above me, I was on 7 th, dance on the sun deck 8th floor, until late on the Friday and Saturday. I wouldn't stop anyone enjoying themselves, so I accept it, but why was I not told before arrival and offered a refund as soon as they knew. It was like a hurd of elephants stomping. Kids sitting on the stairs, people screaching loudly. Like having a full blown nightclub in your room. It seems it happens often, I was there for 6 nights, and it happened on 2 nights. The noise was deafening in my room and continued at that volume until midnight. I was told it would stop at 11 pm, so sat in the lobby until then. It continued past 23.00 and 23.30 as I had no idea when or if it would stop. i got very upset, especially knowing the next night would be even later. Goodness knows when it would end. Took my bedding to the lobby and tried to sleep there What I bought was room to sleep in, a roof terrace and jacuzzi. 1 out of 3 Sme because the breakfast was really good with different stuff every day The room was clean and well equipped, and the staff were lovel
Stayed 6 nights in Jan 2025

6/10 Okay

Carlos

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contemporary decorated room with a fantastic floor to ceiling view of the town. The door to the toilet however was was trendy but not great. The Salsa on the roof bar on Saturday was amazing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Philip T S Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond

Excellent staff. Here on a medical emergency. Family member critically ill in hospital. I am the only family member here .The reception staff have gone above and beyond. I will be forever grateful for the kindness that have shown me
Stayed 4 nights in Sep 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodations!

Very well kept rooms and clean. The king bed was firm and the pillows soft which we appreciate. The thermostat is eco friendly and we needed help to cool the room. The temp doesn't go lower than 24.5 C but it was very comfortable. Reception, housekeeping and breakfast staff were helpful and kind! Breakfast options were incredibly immense & you could special order as well. Would definitely stay here again!
Stayed 1 night in Mar 2024

6/10 Okay

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant!
Stayed 1 night in Jan 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Service was amazing, and location was great!
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Bryn

Liked: Cleanliness, staff & service

Lovely Staff but....

First of all, without exception the staff were absolutely charming. The hotel itself was a bit disappointing. The room had this bizarre setup with an 'Open Plan' ensuite - shower and toilet with glass doors opening into the room, screened by a sink and mirror. Not much privacy if a couple needed it! Also the shower door wasn't secure so a big pool of water outside the door resulted after each use! Room generally a bit tired. The roof terrace was a disappointment. There was a bar there but never saw it open. The sunbeds and loungers were generally squashed into each corner of the L-shaped floor area. There never seemed to be tidied up whilst I was there. The hot tub was OK but so much more could be made of the roof area to make it more attractive to guests. Staircase was a trip hazard as the vinyl covering was coming apart in places - obviously an ongoing problem judging from visible repairs One of the lifts was making a dreadful sound as it went from 4 to 6. I stopped using it!! The breakfast buffet was good.
Stayed 4 nights in Jan 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

George

Stayed 1 night in May 2023

10/10 Excellent

ANAND

Liked: Cleanliness, staff & service, property conditions & facilities
Las Palmas is a good area. The staff is helpful.
Stayed 2 nights in Mar 2023

8/10 Good

Adrian John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay in a nice hotel.

Very pleasant 2 night stay. I would recommend. For my purposes I was looking for a quiet hotel while on business in Las Palmas. All the staff were very friendly and helpful. The breakfasts were good. Room was very comfortable and clean. If there were any critisism, there are no food facilities during the week at this time of year which was slightly inconvenient when returning on the evening.
Stayed 2 nights in Apr 2022

10/10 Excellent

Jon A

Liked: Staff & service, amenities, property conditions & facilities
We had a great stay. Staff went out of their way to be helpful. Kevin was great!
Stayed 7 nights in Mar 2022

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very smart hotel, clean and modern rooms. Very friendly & helpful staff. But no external facilities.
Stayed 7 nights in Mar 2022

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Room was big, very clean, comfortable and with everything you need for your stay. Only negative is you can hear the traffic and people out on the street. It's a main road so quite busy
Stayed 1 night in Feb 2022

10/10 Excellent

Hayley

Stayed 1 night in Jan 2022

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021