See all properties

Santa Catalina, a Royal Hideaway Hotel

5.0 star property

Choose dates to view prices

Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Rooftop terrace
Lobby sitting area
Outdoor pool, open 10:30 AM to 5:30 PM, pool umbrellas, sun loungers
Fitness studio
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005
  • Las Canteras Beach
    ‪3 min drive‬
  • Santa Catalina Park
    ‪3 min drive‬
  • Port of Las Palmas
    ‪7 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪23 min drive‬

Room options

View all photos for Junior Suite (Premium | 1A1C)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Premium | 1A1C)

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe | 1A1C)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Deluxe | 1A1C)

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, blackout drapes, free WiFi

Suite

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite

  • 323 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Family)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Premium)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Deluxe)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Deluxe Room (Deluxe) | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Deluxe)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Suite

  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room ((Family) 2 Adults + 1 Child)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room ((Family) 2 Adults + 1 Child)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Superior)

Deluxe Room (Superior) | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Superior)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (1A1C)

Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (1A1C)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace

AC Hotel Gran Canaria by Marriott

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (1000)
$166 nightly
The price is $166 total
includes taxes & fees
AC Hotel Gran Canaria by Marriott

About this property

Santa Catalina, a Royal Hideaway Hotel

5-star Las Palmas de Gran Canaria hotel steps from Doramas Park
This hotel features 3 restaurants, an outdoor pool, and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a conference center are onsite.
Santa Catalina, a Royal Hideaway Hotel offers 204 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Santa Catalina, a Royal Hideaway Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

6 meeting rooms are available. This Colonial hotel also offers spa services, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Santa Catalina, a Royal Hideaway Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Muxgo by Borja Marrero - Overlooking the pool, this fine-dining restaurant serves lunch and dinner. 1-star Michelin rating. Reservations are required.
Poemas by Hermanos Padrón - This fine-dining restaurant serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open select days.
1890 La Bodeguita - Overlooking the garden, this restaurant serves lunch and dinner. Reservations are required. Open daily.
Bar Carabela - Onsite piano bar. Open daily.
Alis Rooftop(Lounge VIP) - This cocktail bar overlooks the ocean and garden. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 23 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • 1890 La Bodeguita
  • Alis Rooftop(Lounge VIP)
  • Bar Carabela
  • Muxgo by Borja Marrero
  • Poemas by Hermanos Padrón

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 23 for children
  • Self parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, access to the hot springs, access to the public bathing facility, and access to the heated pool
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:30 AM to 5:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Hideaway Santa Catalina Hotel Las Palmas De Gran Canaria
Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Hotel
Santa Catalina Las Palmas De Gran Canaria
Royal Hideaway Santa Catalina Las Palmas De Gran Canaria
Hotel Santa Catalina Barcelo Hotel Group
Santa Catalina Barcelo Group Las Palmas De Gran Canaria
Santa Catalina Barcelo Group
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Santa Catalina, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 431 out of 567 reviews
Rating 8 - Good. 95 out of 567 reviews
Rating 6 - Okay. 24 out of 567 reviews
Rating 4 - Poor. 10 out of 567 reviews
Rating 2 - Terrible. 7 out of 567 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy, Miami Beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with an amazing staff!! We’ll definitely come again!
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Las Palmas

Beautiful hotel, good location. Clean, quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2025

10/10 Excellent

William

Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Stayed 1 night in Mar 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oasis in the city

Excellent hotel - a tranquil oasis in the city. Pleasant environment with friendly and helpful staff. The '1890' restaurant was the only disappointment - merely adequate and less refined than the rest of the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

helmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most enjoyable experience

It was a very very good experience! It’s worth to stay in a suite or junior suite for access to rooftop
Breakfast 10/10
Stayed 5 nights in Feb 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smart tvs needed in all the rooms

Everything was amazing the only thing is they need smart TVs in all the rooms immediately it’s the future most hotels do this. Come on guys
Stayed 4 nights in Feb 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Jacqueline, Peterborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public spaces were lovely and the staff friendly, efficient and helpful. Breakfast had plenty of choice and the quality was good. Served on a pretty terrace made for an enjoyable experience. The bedroom and bathroom were extremely attractive but lighting was a little confusing and the room was a tad on the dark side. Our balcony which was supposed to have garden views looked out onto other bedrooms opposite and they were very close. Because of this there was very little sun or privacy.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night relaxing

It was a very enjoyable & comfortable stay for 2 nights. The hotel was renovated after Covid. Bathrooms are modern & excellent. The spa, pool,breakfast & staff were really good. Nice areas to sit & read. Thank you
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel of charm

Great hotel and excellent breakfast however the Mediterranean restaurant was awful and expensive. Would not recommend or return great hotel to stay in but don’t eat there
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, well cared for historic building, very professional staff. Highly recommended.
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very luxurious hotel, excellent room with a lot of really good features such as a blind within the window which cuts out all light and a very large mirror which doubles as the tv.
Stayed 5 nights in Jan 2025

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous service at the hotel in all parts. Lovely room with a view. Ate in Poemas restaurant which was a really special treat. The pool at the top of the building is a great space.

6/10 Okay

John Andrew

Liked: Staff & service, property conditions & facilities, room comfort

Should be better for a 5 star hotel

Very limited choice for lunch and dinner. Housekeeping was not good. Otherwise it was a lovely property with mostly helpful and polite staff
Stayed 10 nights in Jan 2025

10/10 Excellent

Miro Sp. z o.o.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch property. Triple A+

Our favourite hotel in Spain. Superb property brilliantly managed. Returning next year.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ravinder, London

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing we could fault is that there is policy on guests reserving sunbeds with a towel very early in the morning, so you often can't get a sunbed in the sun which is part of the reason we were drawn to the hotel, for the pool area, which is lovely.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an older charm but is absolutely up-to-date with amenities and style. It is spotlessly clean everywhere. All staff in every area are knowledgeable, helpful, respectful and very friendly. The only surprise we found was the extra charge to use the rooftop pool area and a bed charge for the wellness pool area. This did not spoil our stay, however. We stayed half board and the food in the restaurant was fabulous. A great choice, well cooked and beautifully presented. The staff in this restaurant were particularly friendly and accommodating (I am ceoliac, so have to be careful). Breakfast choice is vast and I was so pleased to see extra items for gluten free guests. We really did have a lovely time and would most certainly return to the Santa Catalina!
Stayed 9 nights in Dec 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The perfect retreat for a relaxing break
Stayed 6 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Fab hotel great location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Wille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it. 10/10 But was under the impression that we were gonna have a bathtub but there was none.
Stayed 1 night in Dec 2024

2/10 Terrible

Benjamin

Stayed 4 nights in Dec 2024