Atwell Suites Henderson at the Pass by IHG

3.0 star property

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Photo gallery for Atwell Suites Henderson at the Pass by IHG

Interior
Studio Suite, 2 Queen Beds | In-room safe, free WiFi, bed sheets
Interior
Free daily continental breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
150 S Water St, Henderson, NV, 89015
  • Water Street Plaza
    ‪2 min walk‬
  • Eldorado Casino
    ‪2 min walk‬
  • Sunset Station Casino
    ‪8 min drive‬
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪17 min drive‬

Room options

Studio Suite, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, City View

  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Roll-in Shower (Mobility)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Atwell Suites Henderson at the Pass by IHG

3-star hotel in Townsite
This smoke-free hotel features an attached winery, an outdoor pool, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Atwell Suites Henderson at the Pass by IHG offers 90 air-conditioned accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers and hair dryers. This Henderson hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
A winery is attached to this Henderson hotel. Atwell Suites Henderson at the Pass by IHG features an outdoor pool and a 24-hour fitness center. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. This Henderson hotel also offers multilingual staff, a picnic area, and coffee/tea in a common area. Complimentary covered self parking is available on site.

Atwell Suites Henderson at the Pass by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas
  • Winery

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 6 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Fan
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per stay (maximum USD 35.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per stay (maximum USD 35.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Atwell Suites Henderson AT THE Pass
Atwell Suites Henderson at the Pass by IHG Hotel
Atwell Suites Henderson at the Pass an IHG Hotel
Atwell Suites Henderson at the Pass by IHG Henderson
Atwell Suites Henderson at the Pass by IHG Hotel Henderson

Atwell Suites Henderson at the Pass by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 78 reviews
Rating 8 - Good. 15 out of 78 reviews
Rating 6 - Okay. 6 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Work well thank you
Stayed 4 nights in Feb 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and very clean!
Stayed 2 nights in Feb 2025

8/10 Good

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle place neuf et propre Insonorisation laisse à désirer
Stayed 2 nights in Feb 2025

2/10 Terrible

Neil

Disliked: Staff & service, amenities, property conditions & facilities
In my recent memory, this is one of the worst hotels I have stayed in the United States. The service was terrible - from the front desk staff being rude and unaccommodating to the room having a non-working TV, inadequate shower supplies, and very poor response time to these issues. On top of that, I never received a receipt, nor was able to have my Hilton Honors rewards points attributed to my account. Highly do not recommend staying at this hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were AMAZING. I enjoyed our stay
Stayed 2 nights in Feb 2025

4/10 Poor

Bryan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, especially the fellow that I took to be the manager…as he was there when we checked in late afternoon and again early morning when we were having breakfast. Brand new hotel in a rapidly renovating area that I suspect will be amazing when done.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay not Great

2.5 star experience. Brand new hotel, opened in November of 2024. Pictures of listing are consistent of what you see on arrival. It's located in the lot of an older Casino (The Pass). Shared parking with the casino and I had no issue finding an open spot. Only drawbacks from my stay. Strong sulfur smell when you walk into the room especially strong on the bathroom Hotel is located in the water district of Henderson so perhaps the smell is from the water from the plant. Water temp was lukewarm at best for showers. Last is that the building/windows are not very soundproof. Don't stay here on a Friday or Saturday night if you expect peace and quiet as you will hear loud booming music from the surrounding nightclubs. Other than those issues I had decent stay.
Stayed 2 nights in Jan 2025

8/10 Good

Tracy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic Hotel - Nothing Fancy

The hotel is new and clean. They don't keep the extra bedding for the pull out bed in the rooms so you have to ask for them and they apparently keep them in a closet by the front desk from what I was told. Bath tub was super slippery and no bath mat for the floor. A room that sleeps 6 and we had 2 towels. Basic hotel. Breakfast was blah. Staff was nice.
Stayed 1 night in Jan 2025

6/10 Okay

Marcelle

Liked: Cleanliness, property conditions & facilities
The hotel was new and clean but the staff seemed to not know how to do anything. If I’m in town again, I’d stay somewhere else
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 3 nights in Jan 2025

8/10 Good

dana

Traveled with family
Liked: Cleanliness, staff & service
The property itself brand new fresh and clean. Still Need to work out some kinks (flight was late took 2 hours to get rental car) arrived late and they cancelled our reservation and room booked, then gave us a room which was tight for our family (I booked specifically for 3 beds). Staff was helpful when we needed anything
Stayed 3 nights in Jan 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A brand new facility, everything is clean, staff very professional. The suite is well designed and roomy. Overall a very comfortable atay.
Stayed 4 nights in Jan 2025

2/10 Terrible

Kari

Traveled with family
Disliked: Staff & service

They know how to take the reservation...

Got to the hotel at 11pm and found out they didn't actually have a room for me (even though I had already paid for the reservation). Two weeks later when I finally got a refund, they acted like they were doing me a favor in "letting" me cancel as it was a non refundable room.
Stayed 1 night in Jan 2025

6/10 Okay

Brandon

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I fell and smacked my head in the lobby on a railing 3 inches off the ground.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Excellent employees and service.
Stayed 2 nights in Jan 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

wayne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

MARY, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Nassib

Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Yara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 1 night in Dec 2024